Cancel

    Open app

    Search

    Franks Taxis

    5.0 (1 review)
    Open Open 24 hours

    Franks Taxis Photos

    Recommended Reviews - Franks Taxis

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Star Taxis

    Star Taxis

    1.3(3 reviews)
    2.7 km

    This place was interesting we wanted to book a roundtrip to east midlands this place has a great…read moreprice but they wanted the full payment on the first day which i found unheard of. The first day we were satisfied with the service and paid a deposit to our return trip they said to just call them when we landed which we did and they said the guy would be there in 10 mins, but we told them we need to go to baggage claim. They said we didn't need to worry and that by the time we got out the taxi would just get there anyway. so it took as a complete 30 minutes to get out from the airport and 20 mins after checking through the uk border we got a call from the taxi saying they are outside. We asked the driver if he waited long and he said yes 30 minutes which we knew was incorrect and that he only waited 10 minutes. once he dropped us off he tried to charge us double the price because of the waiting time which no one informed us of

    Absolutely the worst taxi service ever!!! Used them last night and accidentally left a musical…read moreinstrument in the back (my fault I know) however I rang them 1 minute after to see if the taxi could come back and I was willing to pay, they advised they would ring him and call me back however that didn't happen rang them 4 times for an update but kept getting fobbed off. Today called again they fobbed us off again and finally they advised the taxi driver doesn't have it. why didn't they ask him to check the car 1 minute after leaving us when I called and kept it in a safe place until they were free or drop it off at the main office. Absolutely the worst customer service and I'm pretty convinced they have it. I hope we get uber to Leicester as this would never happen with them. Would give no stars but unfortunately not an option.

    Photos
    Star Taxis
    Star Taxis
    Star Taxis

    See all

    Franks Taxis - taxis - Updated June 2026

    Loading...
    Loading...
    Loading...