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    Fred Loya Insurance

    1.0 (1 review)
    Closed 9:00 am - 2:00 pm

    Services - Fred Loya Insurance

    Car and truck insurance

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    2 years ago

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    Blanca Kerschen - State Farm Insurance Agent - State Farm Logo

    Blanca Kerschen - State Farm Insurance Agent

    (7 reviews)

    Northeast

    My vehicle was hit by a State Farm Customer. Claim was opened and I was directed to work with…read moreState Farm Claims department. This whole situation has been a nightmare. Every time I call to ask questions about my claim, I get a different person. State Farm's employees are incompetent and are non value add to the process. Plus they are rude. They keep telling me I can go through my own insurance. Why would I do that? Im not at fault!!!!!!! So basically the damage caused by their client will not be covered because it exceeds the value of my car. If I go through their process, State Farm will "Total" my car, leaving me with very little options except 1) State Farm to take my car and give me very little for my car or 2) reimburse very little plus take my title and make me go through the impossible DMV process of getting a salvage title. I am a victim twice in these scenarios. I just want the damage to my car repaired. There is 0 damage to the engine. I have invested in maintaining my vehicle so despite my vehicle's age, the engine is good for another 100k miles. But instead, I will lose my car completely. In addition, State Farm makes you go through them to get cost estimates. I cannot submit my body shops estimate for reimbursement. Moral of story: Never get insurance through State Farm and pray that your car is never hit by a person with State Farm Insurance!!!!

    Calling harassing people for a stupid payment when we have 4 cars on policy with them. I cannot…read morestand these people. NO phones skills, cannot speak clearly, cannot hear the difference between a woman and a man when calling us, rude and ignorant in their speech and actions. Been begging husband to drop them for years....

    Fred Loya Insurance - autoinsurance - Updated September 2026

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