I had this outfit take over my insurance from another company whose agents never even answered the…read morephone. So far have received 5 star service and would recommend Hill Robinson to you. He is right on top of things and very responsive to your needs.

Top notch. Nothing…read moremore need be said. Best in town - and almost unbelievably responsive and understanding the needs we have.

I was overbilled for Homeowners, Auto, and Motorcycle insurance…read more I advised the Agent that I was moving to another state and that my policy was to be canceled. The noticed was given on the 22nd of the prior month, with the next payment due on the 11th of the month following. The office continued to bill my credit card and refused to refund the charges. There are many other agents in Baldwin cou to. I would highly recommend that you find an alternative. After the policy is bought, their willingness to even talk with you is gone.

All our insurance needs are fulfilled with Chase Herrin's office. Brock Doleac has been the best to…read morework with and answer any questions that might come up.

Absolutely the finest State Farm agency that I have ever dealt with. They are all incredibly…read moreattentive, kind, courteous and efficient. Jamie is the best

If you are looking for an insurance agent, this is the place to go. They are so nice and patient. I…read moreknow nothing about insurance and they know everything about insurance. They also have great rates. Not to mention,Lad Drago is a pretty cool name.

We enjoyed working with Jennifer, she always responded quickly, wonderful to work with! Highly…read morerecommend this State Farm office!

If you're looking for a company that does the bare minimum and gives you the run around and is…read moreimpossible to get ahold of, you will be very happy. We sold our home over a year ago about a month after our insurance premium was paid. Tried notifying as we are due a refund of the difference. It's almost a year later and they could not be bothered to return a call initially, now it's like chasing a disgruntled toddler trying to get information on where the refund is and why it hasn't been sent. This wasn't our first home sale but it was our first time dealing with people so wildly incompetent.

I don't usually write a review unless I feel what happened was unjustified with no reimbursement…read more In short, I purchased a car and told Zach I wanted the exact same coverage as on my Ford Explorer for my 2020 Ford Edge. I have always had full glass coverage and had a $50 deductible for glass on my Explorer. I assumed as I had directed the agent to do that he would include the glass coverage on my Edge. I trusted he would but he didn't. I had a huge rock hit my windshield and when I called I was told I didn't have the coverage and had $500 deductible. I asked why?? I said I had told Zach when purchasing my vehicle at the dealership to give me the full exact coverage. EXACT !!!! Christie told me that they had changed their voice mail recording program and therefore they couldn't prove I said that. So because they changed their system it was my word against the agents. Gee who wins in that scenario? I understand I should have checked my policy but when told you are fully covered I believe it is the agents responsibility to review and compare the policies of both cars. If he sees there is a discrepancy then he should bring it to the clients attention. Chris the owner, said if he helped me with the deductible he would have to do it for everyone. So I just paid $500 instead of $50 as should have been. The good news in all of this is I found Hill Robinson at Southern Coastal Insurance in Daphne, Al. He switched me to a different company and with the glass coverage I am saving over $45/month on payments. He has been in the business for decades. I am simply stating the facts of what happened. I am going to not lambast LTN on the internet. I gave two stars albeit reluctantly. Moral to this story, is don't believe your agent when he says you are getting the exact same coverage. Be diligent and see what he/she has done.

As the cutting edge, top tier insurance agency on the Alabama Gulf Coast, Thomas, Harrison, and…read moreAssociates is here to meet every one of your insurance related concerns. Every member of this company is outstanding, but Kimi Hancock Helms sets the bar higher each and every day. With the ability to shop policies through numerous carriers, this independent agency offers the most cost-effective and value-driven insurance rates I have ever seen, and I've seen a lot. With over 25 years of insurance experience, Kimi wields a vast wealth of knowledge and gives each and every one of her clients the personal time and attention they deserve. Do you know the difference between ACV and RCV when it comes to your home's roof? Kimi does! Do you need flood insurance, or wind insurance, or an umbrella policy? Do you even know what an umbrella policy is? I don't, but Kimi knows it has nothing to do with a bunch of actual umbrellas. Unless maybe it actually is a policy for your fancy European umbrella collection. When's the last time you actually spoke to your agent? Kimi talks to people. All. Day. Long. If your insurance agency or agent doesn't regularly service your account to ensure your hard-earned money is effectively spent, give Kimi a call. She can help cover what matters most to you. Kind of like a human lady umbrella.

Stop looking! You've found your insurance agent with Kimi Helms. Seriously. She'll and her team…read morewill work tirelessly to get you the right product for your needs at the best possible price.