Monica was very easy to work with and the quote was competitive. I will go to Monica when it's…read moretime to renew auto to bundle with the home coverage we obtained today!

From the owner: Bundle and Save- Did you know you can save more when you combine your home, auto, and life…read moreinsurance with Farmers? One policy is great -- but multiple policies mean bigger savings and better coverage.

I'll tell you about an elderly friends' experience. Elderly…read moreman in his 80s with health problems. He went in to get an auto insurance card from this Mickey Mouse operation. We enter the store. Two employees. A female who I think did say hello. A dude sitting behind a computer speaking on the phone . Now mind you he's an established customer on auto pay. The female was waiting on customer. The Smuck on the phone was dealing with a client. We sat there waiting patiently talking about different things to pass the time. Well Mr personality makes more calls and I estimate we waited maybe 20 minutes or more. Not once did this person, between calls greet us or acknowledge us in anyway. So finally the elderly gentleman says out loud,' Can I help you?' Trying to drop a hint to Mister Customer No Service. Still no response. So at that point I said maybe return another time. What I should have done to this Ahole I won't say for disrespecting an elder. They even had a sign up something about we care. Oh really.

Great service Got me the insurance I needed it in no time…read morein Grand Prairie Thank you Lucia

I met Jason when he spoke to the Porsche Friday Morning Coffee group. I gave him a shot at my…read moreInsurance and he provided tremendous Savings and better coverage than I had previously. I Highly Recommend that you give Jason and The Pheonix team an opportunity to earn your business and Save you some money!!!

Jason was fantastic to work with while helping us secure our insurance coverage. He was fast,…read moreresponsive, knowledgeable, and made the entire process smooth and straightforward. We truly appreciated his guidance and personal attention throughout. I would highly recommend Jason to anyone looking for a dependable insurance broker.

i love this office always super nice to me when i go in! definitely recommend to all of y'all…read morelooking for new insurance

From the owner: Altima Auto Insurance proudly serves the Arlington, TX community with affordable and dependable…read moreinsurance solutions. Our Arlington office, located on W. Arkansas Ln., provides coverage for auto, home, renters, and commercial needs. With a dedicated team of experienced agents, we focus on delivering personalized service, competitive rates, and trusted guidance to help you protect what matters most. Whether you need car insurance, homeowners insurance, or business coverage, Altima Auto Insurance is here to make the process simple and stress-free. Visit our Arlington office today and see why so many local families and businesses choose Altima for their insurance needs.

Great company ran by honest, hard-working people. This office has been here for a long time, and…read morethe owners are community oriented people. Go give them a shot and get some car insurance or home owners insurance, etc..

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Grand Prairie, TX area since 1989, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Called Amanda to get a quote and saved me 75.00 a month make sure you ask for Amanda to get a good…read moredeal

I called getting information in how to switch agents. A lady answer the phones apparently she was…read morehaving a bad day. I informed her my situation and she insisted that they were two different companies. I explain to her that i know the deference of the companies she got aggressive and raised her voice at me. Very poor customer service when i realize we were not getting any were with arguing I asked for her name to report her. The lady immediately shut the phone after i called back they did not answer. I called with a difference number and they answered i explain my situation to Amanda. Amanda mention the procedures and i asked for the lady name she said her name was Claudia apparently a manager. I asked for upper management with a follow up. Will see if they even call back it seem they were just brushing me off the phone.

Hi my name is Carlos :…read more To whom it may concern I would like to let know you know the excellent customer service Nereida and Adriana provide at the location on Irving Blvd Irving TX. Friendly staff always to help and assist me with all my questions. Every time I go the office to make a payment they're always smiling, very friendly stuff always going the extra miles for the customer.

From the owner: At Altima Auto Insurance, we’re not just another agency selling policies. We’re a local,…read morefamily-owned brokerage that puts people first. Unlike big-box companies, we shop multiple carriers to find the best coverage at the best rate for every customer. We also pride ourselves on being accessible and personal: our agents answer the phone, explain your options in plain language, and are here for you when life happens. With us, you don’t just get insurance—you get a partner who cares about protecting what matters most.

Female agent is very dismissive and impatient. Will hang up on you for calling to ask about policy…read moreand coverages. If you decide to take your business here, please do yourself a favor and work with Manhattan Nguyen. He is very attentive and will work with you to get lowest rates possible. Cô nhân viên nữ ở đây rất khó chịu và thiếu kiên nhẫn. Gọi đến hỏi về chính sách hay quyền lợi bảo hiểm là có thể bị cúp máy bất cứ lúc nào. Nếu bạn vẫn muốn làm việc với công ty này, tốt nhất nên liên hệ với anh Manhattan Nguyễn. Anh ấy rất nhiệt tình, lắng nghe và sẽ cố gắng hết sức để tìm cho bạn mức giá hợp lý nhất.

Manhattan is a very commited agent aslo a great resource. They helped me understand my current…read morepolicy and gave me options for my Auto Insurance! Thank you so much!

The workers literally charge you 200$ just to be the middle man if you go thru them always ask how…read moremuch the insurance company is charging you to open a new policy and how much they are charging to be the middle man ! i promise you they will stutter like crazy! the insurance literally only charges you like 50 plus the amount it is monthly . Never pay 4-600$ to open a new policy!!

The lady at the Pioneer location told me I had to come to the business to be able to remove a…read morevehicle off my policy, I called another location and they were able to remove my vehicle over the phone.