Met with Dianne who showed me the different manufacturers they carry. I knew I wanted painted inset cabinets. She showed me two of her lines and we spent about 20 minutes discussing what she would quote me on. I emailed her the kitchen design layout and she said she'd get back to me. She never did. I called several times and left messages (if heard from someone who used then that they were very pleased). Eventually I gave called and asked to work with another rep (Carolyn) who said she would personally get back to me but that didn't happen either. Don't like leaving negative reviews but I really wanted to use them for a new construction kitchen. They could have said they weren't interested or they were too busy and I would have completely respected that. To say you'll get back to me over and over again but then not to do that (2 months now) is just poor service. read more