Never judge a book by its cover. Although seemingly outdated on the outside they clearly put their…read moremoney in the folks working there and it shows! I had a change of insurance and had to leave the dentist that I've been going to for the past year that I really liked. I just moved here from New York a bit over a year ago. Of course when my insurance changed I didn't jump on the ball to get a dentist right away until I had a problem. Mm hmm I know I'm not the only one. I called on a Friday afternoon and they got me in on a Monday morning even though they were booking out until February. They greeted me very warmly and they were very kind. I have a path to resolution and that's all I can ask for. I definitely would recommend this place.

The doctor came in looked at my teeth and X-rays and talked to the assistant what needs to be done…read moreand walked out. Didn't say a word to me. I went to my cleaning (which I had to wait 6 months for) after a month and was told I have serious problems with one tooth.

A good manger knows when to consult with the doctor on Protocol based on patent needs. If you have…read morestaff like drones who can only recite policy, you're servicing yourself not your patients. As for your false statement on booking multiple appointments, there were TWO requested due to specific time constraints. Maybe she could not say she could, then refuse to do it in the next sentence. Zero critical thinking involved. Stick with the little kids appointments leave the big stuff to other more qualified offices.

Dr. Ashland is amazing. Her exam is not only thorough, but on my level explained EVERYTHING that…read moreneeded to be done and how she would go about doing it. With much patience answered every single question I had. She was so genuine and treats her patients with such respect and kindness. Wish I had found her alot sooner. I would highly recommend her to anyone. Heather, who is her assistant has a big personality and a very calming way about her that makes you feel totally comfortable.

Avoid this place! Dr. Neil took it upon himself to shave down my upper right molars without my…read moreconsent, claiming it would help my teeth "glide better." As a result, my night guard now pinches my gums on the left side, causing me severe pain and sleepless nights. To make matters worse, the $500 night guard now needs to be remade because of the adjustments. **Full Story:** I began seeing Dr. Neil after moving to the area and experiencing TMJ issues, including teeth grinding and flare-ups. He suggested an occlusal adjustment (shaving parts of my teeth to prevent them from grinding together) and referred me to Dr. Richards for a consultation. Dr. Richards charged me $650 out of pocket just for a visit, only to recommend treatments totaling around $4,600. She was very pushy and guilt-tripped me into agreeing, but I researched her suggestions and found that they were most likely ineffective and could even worsen my TMJ. She also advised against the occlusal adjustment due to the potential risks. During these appointments, Dr. Neil started shaving down my UPPER right molars (when the filling that needed to be shaved down was on the BOTTOM right side) without asking for consent or explaining in detail why he was doing this before placing the tools in my mouth. As he was already working on my teeth, he explained that this would help my teeth "slide better" and reduce pain from the filling. I felt unable to stop him while my mouth was open and he was working with tools. Now, much of my upper right molars are gone. As a result, my night guard no longer fits properly, severely pinching my gums and teeth on the left side. I wake up in intense pain, unable to sleep. If I don't wear the night guard, I risk damaging my teeth. **In Summary:** Throughout my time here, I've had multiple billing issues, been charged for things I was only told about mid treatment or treatments that did not happen. While Dr. Neil is personable and accommodating with last-minute appointments, I've ended up in worse shape than when I started. Ultimately, I trusted him as a professional, but that trust led to more harm than good. It's probably my fault for continuing to return, but I believed he had my best interests in mind and maybe he truly did.

During these time it's very hard to feel comfortable going to the dentist. I had a cleaning done…read moretoday and was extremely comfortable and happy with the service. They are taking precautions to protect the health of their patients. The dentist hygienist took time to explain the process of the visit and the precautions being taken.

I'll admit. I hate going to the dentist. So much so that I took a 12 year sabbatical from visiting…read more Don't do that. It cost a boatload of money, and a lot of dental work to bring me back to healthy. If you're in the same boat now, bite the bullet and go. You'll thank me later. There is no other dental practice I'd trust with the scope of work they did, and since then, the preventative measures to make it never happen again. I'm just back from another stellar cleaning done by the wonderful Michelle. She's part hygienist, part therapist. It's great to chat with someone, as hard as that may be during a dental procedure, who listens and empathizes with my petty concerns. She is very gentle and attentive to how I'm reacting to whatever is being done. If my feet are squirming, she knows something is bothering me and adjusts. Drs Shawn and Jon are also pleasant during the after cleaning checkup. Dr Shawn was the one who brought my smile back after all those years of neglect. Great job too, it's been many years now and everything is still holding up fine. They may not be the cheapest dentist, but you get what you pay for and I'm still smiling!

As someone who experiences extreme dental phobia, to even set foot into a dentist's office is a…read moreprofound act of courage. Fast forward beyond my regular scheduled cleanings and I hear the word "crown". Panic, sweat, fear all the usual anxiety provoking thoughts. I finally bite the bullet, so to speak, and schedule it for this morning. Dr. Sean Zahner and his assistant Carey treat me with the utmost understanding and respect. Nitrous oxide, blanket, sunglasses, sound eliminating headphones tuned to my favorite Pandora station put me in my Zen place. I got my crown placed and the best I can say, from my perspective, is tolerable...which in the average world is phenomenal. Thank you Dr. Sean and staff for getting me through a difficult time in the best possible way.

I have been going to Dr. Jenkins for a little over 5 years now and although I have always hated…read moregoing to the dentist, he makes the whole process comfortable. Dr. Jenkins is a perfectionist and will never leave anything less than perfect. He is a true professional and Esther and Ashley are the best receptionists you will ever encounter.

I've been a patient at Jenkins Dental for some years, having returned after a short absence because…read moreof a change in insurance (when I decided I didn't care if they participated in my insurance or not, I wanted to see the best). It was wonderful to come back to a place where I knew the care was excellent, the people were efficient, pleasant, competent, and caring. I recently broke a crown and the earliest available appointment to replace it was with Dr. Jenkins' associate, Dr. Lawrence. I went with it, reasoning that if he was confident enough of Dr. Lawrence's skill, then that was a good enough endorsement for me. Today Dr. Lawrence replaced my crown and it is my highest praise to say that I am just as happy to see him as I am Dr. Jenkins. The work was excellent and pain-free, he explained every step of the way, and I believe that tooth is better served than it was even before the previous crown broke. I was also fitted with a custom mouthguard today, as my habitual nighttime grinding and clenching are probably what is breaking my crowns. Dr. Jenkins and Dr. Lawrence are excellent dentists in every category, including preventative steps to keep you from having more dental issues down the road. I have had a great deal of dental restoration done in my life - far more than the average for various reasons - and I can truthfully say I've never felt in better hands than I do now with Jenkins Dental. Two thumbs up.

I have going to Dr Hadden for over 10 years and their care is second to none. The office is…read moreimmaculate with state of the art equipment. The staff is very professional, kind, and a lot of fun. I have had cleanings, fillings, crowns, and veneers done there and they all look fantastic and Dr Hadden constantly asks if you are experiencing any pain when performing any procedure. I absolutely love Dr hadden and her staff.

There is something very strange about Dr. Whidden. Besides his odd personality, he charges a lot…read moremore than other dentists I've seen. Worst of all, I'm not sure if he's honest or competent. I ended up going somewhere else, and I'm glad I did. Sometimes you just have to pay attention to what you are seeing.

We have been going to Dr griffin for about 7months and it has been great. She is really kind and…read moreher entire office staff is also superb. They really care about their patients and we are so glad to have found her!

I'm in love with this practice. The office is very up to date and clean. The environment and staff…read moreare super welcoming!! The first day we walked in for a consult, my daughter's name was on their board to welcome her! I knew from that second, that this practice pays attention to detail. It's the little things that keep people coming back and this place HAS IT! The staff give off such a warm vibe that I knew I could trust them with my daughter.

Dr. Jessica Russo Revand and her team were FANTASTIC!! Like most, not thrilled that I needed a…read moreroot canal but I was so fortunate to be referred to Dr. Russo Revand who explained everything up front and assured me it would be fine and pain free. Which it was!! She and her team were wonderful and run an excellent office. From setting the appointment to a follow-up call that evening, I could not of asked for more or better service. If you need Endodontic care, this is the place to go!

From the owner: Our Manchester, CT office provides a comfortable, modern space for our patients to conveniently…read morereceive endodontic treatments safely onsite.