A good manger knows when to consult with the doctor on Protocol based on patent needs. If you have…read morestaff like drones who can only recite policy, you're servicing yourself not your patients. As for your false statement on booking multiple appointments, there were TWO requested due to specific time constraints. Maybe she could not say she could, then refuse to do it in the next sentence. Zero critical thinking involved. Stick with the little kids appointments leave the big stuff to other more qualified offices.

Dr. Ashland is amazing. Her exam is not only thorough, but on my level explained EVERYTHING that…read moreneeded to be done and how she would go about doing it. With much patience answered every single question I had. She was so genuine and treats her patients with such respect and kindness. Wish I had found her alot sooner. I would highly recommend her to anyone. Heather, who is her assistant has a big personality and a very calming way about her that makes you feel totally comfortable.

Dr. Widden ruined a great practice. He hacked in a veneer for $2,000.00 and hacked the above tooth…read moreso his tooth would fit and then wanted to charge me another $2,000.00 to replace the veneer that was fine that he ruined. Run like hell if Widden is your dentist. He even went as far as to blame me while I was sitting in the chair. He goes, "I'm glad you're honest" in his attempt to put words in my mouth. If I was rich I would have sued him. He gets a 0 out of 5 stars. Again, run as fast as you can to get away from this practice. This is the only bad review I've ever written, cause Widden is scary.

I was sad when Dr. Korus retired, but Dr. Whidden is excellent! He is very knowledgeable and…read moreskilled, and quite witty, too. Facility is brand new with the latest in dentistry equipment. Hygienists, assistants and support staff are all very nice, too.

I was failed by various dentists over the years and developed a fear of treatment because of it. I…read morewas so nervous and embarrassed on my first visit, but Dr. Mike and his staff were really amazing with me. In every appointment, everything is explained thoroughly, with kindness, care and compassion. I've completely turned around my dental health because of these wonderful people and I genuinely enjoy seeing them when it's time for a visit. I just can't say enough about much being treated this way means to me. Everyone deserves to be treated with dignity and respect, but often times, it's the lack of these things that scares people into poor health. I am so grateful to not be afraid anymore! Thank you, Dr. Mike!

I had to cancel an appt a couple of weeks ago due to illness…read moreI called yesterday for a new appointment and was given an appointment today As always Sandy was great with my cleaning and Dr Russo always takes care to check my teeth and make sure there is no cavities starting and any fillings from my youth are still good Everyone from Dentist to technicians to office staff are friendly and helpful Cudo's to a great dental practice

Never judge a book by its cover. Although seemingly outdated on the outside they clearly put their…read moremoney in the folks working there and it shows! I had a change of insurance and had to leave the dentist that I've been going to for the past year that I really liked. I just moved here from New York a bit over a year ago. Of course when my insurance changed I didn't jump on the ball to get a dentist right away until I had a problem. Mm hmm I know I'm not the only one. I called on a Friday afternoon and they got me in on a Monday morning even though they were booking out until February. They greeted me very warmly and they were very kind. I have a path to resolution and that's all I can ask for. I definitely would recommend this place.

The doctor came in looked at my teeth and X-rays and talked to the assistant what needs to be done…read moreand walked out. Didn't say a word to me. I went to my cleaning (which I had to wait 6 months for) after a month and was told I have serious problems with one tooth.

Avoid Dr. Robles --- terrible dentist and experience…read more I wish I had seen Dr. Maiary - I would say 5 stars for her, but Dr. Robles did such a bad job.

Hygienist (Diana) was rough to the point of causing a lot of pain. When I asked her to go easy, she…read moresaid it was because I was not relaxed and fighting. It's hard to relax when it feels like your lower lip is being ripped out. Then I told her to stop pulling so hard, she said "Okay, I just won't look at what I am doing." I immediately left without letting this insane maniac finish. I will not be going back. I've never had such a bad time with a hygienist. I'll be looking for a new dentist.

I saw Dr. Burns many years ago. I'd seen him for an absessed molar, he sent me out for a root…read morecanal and did a crown for me. Then he came up with a financing plan and recommended thousands in dental work which involved replacing all of my crowns. I thanked him and never returned! I went a good 5 years without seeing a dentist and finally got a full exam- and my new dentist said everything looked good. I asked him if I should get all of my crowns replaced; he laughed and asked "why would I do that?" Get a second opinion!

I've been to a handful of dentists and this place is my go-to. Hands down. The hygienist always…read moremakes sure my comfort is a priority and they do a meticulous job cleaning my teeth. Dr. Burns is very careful and thorough as well when it comes to getting fillings too. I also love the ambiance of the office. It's clean, modern, bright and you get to look into an aviary while getting your teeth cleaned!

I've been with Dr Simms ever since he took over the practice in Vernon. He and his staff are both…read morevery professional, friendly, and always on time. He has recently moved to S Windsor and I will follow him there.

This dental office is such a breath of fresh air! My previous dentist office was filled with rude…read moresecretaries and inefficient service which made we research other dentists in the area. Darryl Simms popped right up and every review was excellent! Last year I was at the dentist pretty much every week in the summer to replace my silver fillings with white fillings in preparation to my wedding the following May. Every visit was fantastic! I dealt with Dr. Serow for majority of my visits and he was the best! So nice and personable. Every hygienist was super friendly as well and especially the secretaries! I was there so much that I felt like we were all friends haha! I also had Dr. Simms for a visit or two and he was so friendly, personable, and funny! Such a great team! Honestly the service is amazing, the care taken to make sure you have your best teeth is fantastic, and the people who work here make it even better!

I have been going to this office for several years and I love it!…read more The office staff are friendly and efficient. My dental assistant Lee is a sweetheart as well as my hygienist Georgia. Dr. Grillo is friendly and explains things very well. I've had extensive work done here and I've been incredibly pleased every time. It is unfortunate they are out of network with Anthem but they still cover some basic services. I love this office!

I was searching for a new dentist and researched who I thought was "best in area" and wound up at…read moreGrillo Dental several moths ago. Dr Grillo IS the BE:ST dentist around! I need a lot of dental work because of my medical history. In a few short months Dr Grillo has done 5 crowns for me. I love that he's quick, painless and really smart. He has an onsite lab so I left with permanent crowns every time - NO temps needed here! But my best experience of all was last night and this morning. I broke a crown in my front top last night (Thursday). Their office is closed Fridaysvabd it's Labor Day weekend. I called the office Thursday after hours, pressed "0" for emergencies and Dr Zack Grillo picked right up. Long story short, we met at his office Friday morning and 2 hours later I had a new, beautiful crown and am ready for the holiday weekend. Can't say enough about Dr Grillo's skill, tact and professionalism. Great practice all round including ing front desk, hygienist and the dentists here. I'd give 6 or 7 stars but 5 is the limit!!

What a great office! Great dentists are hard to find, Dr. Powers solved many problems for me and…read moretried hard to be gentle with my terrible teeth. Thank you, do not hesitate to call them!!!

From the owner: Ellington Dental Associates offers a full array of dental services in a modern facility that will…read morehelp you achieve and maintain your optimum dental health in a caring and respectful environment.