Walking in and you are greeted with smiles; the staff is very kind and friendly. Dr. Gordon is…read morepatient and kind and gentle. I will continue to go for all my teeth needs. 10/10

Disgusting users, losers, and assholes. They put the frighteners on me saying that my tooth are…read moreabout to fall out of my head and yet can't get me in on a regular appointment until August. I don't think that sounds like teeth falling out of my head anyhow assholes do not go there.

Dr. Appelblatt is great. He took the time to tell me what he was doing and why, and shared useful…read moreinformation about my teeth. I can tell that my teeth/dental health matters to him, as he made a few suggestions etc. Plus, he's friendly and engaged! The office and space is also welcoming and comfortable.

I am not a big fan of the dentist. Haven't been in years and had plenty of things that needed…read morefixing. Derek and his staff were top notch. There was extensive discussion around all of the issues that he saw after taking copious photos of my teeth, and what his recommendation was for each issue. We needed up having a pretty lengthy day (morning and afternoon!) but made great progress. I am happy that I pulled the trigger with Derek and his practice and would wholeheartedly recommend them should you need some dental work.

It took 3 shots to numb my molar. commented I had weird nerves. my Temporary crown came off twice…read more been close to 3 years now. My permanent crown came off today. My new Dentist said it was poorly done. Office is an assembly line of personnel performing different Tasks. Every Visit they found more work to be done. I've heard same is true by other patients. very unsatisfied with there workmanship. I'm out $1400. on a poorly done crown that needs to be replaced. Both my Wife and I have been dissatisfied with there workmanship.

Went in for a cleaning and xrays, told I needed a root canal. The older dentist did a root canal…read moreand screwed it up. I was told by his son that I should see someone else to get further treatment. A year and several thousand dollars later that tooth had to be removed and both my new dentist and the oral surgeon that extracted my tooth said the dentist that did the root canal screwed up! Sorry, but I can not give any good reason to come back here ever.

I'm genuinely disappointed to have to write this review after 15 years as a patient, but this…read moreexperience was unacceptable and, frankly, the final straw. Without any effort from your office to hear my account or offer even a basic acknowledgment of what occurred, I feel forced to document the facts here. This is part of a broader pattern that reflects a consistent and significant decline in professionalism and patient care. Your recent letter shaming me was despicable, short-sighted and indefensible, and only reinforced how unprofessional and poorly the office is now being managed. Since the departure of Dr. Lusby, a skilled, kind, and exemplary dentist, the practice has deteriorated from the inside out. What was once a patient-focused environment now feels impersonal, transactional, and driven by aggressive upselling just like a used car sales lot. My most recent interaction with your new dental hygienist (apx. 60 y/o, blonde - I was not given her name) was deeply unprofessional and rude. To characterize my behavior as disrespectful is simply untrue and clearly is projection. On the contrary, I remained calm and respectful throughout. Each visit increasingly feels less like healthcare and more like used-car sales lot. The constant pressure to purchase additional services like trays, molds, whitening treatments, unnecessary X-rays every visit, veneers, crowns, and costly memberships, is excessive, unwelcome, and inappropriate. I have never had a cavity, never needed braces, and have maintained consistent cleanings my entire life making me in the top 5 percentile of adults. On this particular day, I was scheduled only for a routine cleaning and polish, and I was clear that I was short on time. During the cleaning, the hygienist aggressively prodded my gums with a sharp instrument. I calmly asked her to "take it easy". Rather than adjusting, she became defensive and continued with increased force blaming it on my poor lack of care. Afterward, she proceeded to pitch two additional procedures, despite my earlier indication that I was only available for a clean and polish. When I politely declined one and said I would consider the other at a later time, she became visibly irritated. I chose not to engage in an argument and reiterated that I was there only for a cleaning and would seek a second opinion if needed. At that point, her behavior escalated dramatically... she abruptly stood up, threw her instrument down, and stormed out of the room, leaving me sitting there. After waiting a couple of minutes, I walked down the hall and calmly asked if she intended to complete the cleaning I had come in for. Her response was, "No. If you're not going to let me do my job, you can leave." When I clarified whether she was refusing to complete the scheduled cleaning I had come in for, she again told me to LEAVE. This came immediately after she had attempted to alarm me by claiming I had periodontal disease, sleep apnea and was a mouth breather. None of which are true as I previously completed a sleep study. Apparently now dental hygienists are allowed to give medical claims as an MD regarding areas of expertise they are not licensed for? Threatening me that I would lose all my teeth if I didn't act immediately, was the final straw. These claims were not only inconsistent with my lifelong dental history but were delivered in a manner that felt more like fear-based high-pressure sales tactics than legitimate medical guidance. Moreover, a second opinion from a different Dentist office confirmed I don't have Periodontitis. Shocking! The accusations in your letter, that I raised my voice (not close), arrived late (I was 4 minutes behind), disregarded staff time (actually disregarding mine), or improperly took photographs of office materials are inaccurate. The only photo taken was of the QR code displayed on your counter specifically for the purpose of leaving this review. Equally concerning is that neither of the dentists made any effort to contact me to discuss the situation or return my call. This lack of accountability stands in stark contrast to the excessive volume of automated emails, texts, and calls your office sends leading up to appointments, along with ongoing solicitations for raffles begging for more clients. It is also not surprising, in this context, that your office appears to have a revolving door of staff this I've gauged over the last decade shortly after Dr. Lusby's retirement. This practice has declined significantly, and I will no longer be a patient. I will also be transitioning my entire family elsewhere for dental care. Additionally, I will share this experience honestly with others, especially those new to the Tahoe area, so they can make informed decisions. I have never been treated with such disrespect. Furthermore, public acceptance here of facts and an apology from you and this dental hygienist would be the right thing to do. Let's see if you do.

I was visiting for the week from out of town. I had a filling pop out the first night in town, they…read morewere able to get me in immediately. I'm the biggest pansy when it comes to needles and really just being anywhere near a doctor - I let them know and they made the whole procedure relaxing and they were amazing. I honestly would consider coming all the way up for my own appointments in the future! Thank you to the whole team, you all were GREAT!!!

had a great experience from my very first and last day with Parigini and his whole amazing staff…read more always helped out and went the extra mile.

I love how they treated my 8yr old. They were very patient with him and they made it as painless as…read morepossible. Their office is set up for kids to play and be distracted before the appointments and they are very kind.

Dr Ortega is very caring and gentle. She provides a great number of services. I have been her…read morepatient for about 20 years. She truly cares about providing a good experience and good outcome.

I was referred to Dr. Ortega by a trusted friend. I am pleasantly surprised when the reality is…read moreeven better than the recommend, as is the case with Dr. Ortega. She is compassionate, caring and a professional. I have a severe fear of dental work and she has many systems in place to help me jump those hurdles and get the treatments I need. Her office is clean and the COVID-19 protocols make me feel even safer with her focus on screening, temperature recording as well as disinfecting between patients. My initial consultation included a comprehensive discussion that did not make me feel like a failure (all other consultations I have ever had were detrimental and shaming). Dr. Ortega was very matter of fact without any emotional what ifs....for me that was HUGE! I trust her skill, education and professionalism and have referred several friends to her already as she is caregiver and a Doctor.

Wonderful experiences every time. As someone who with a lot of anxiety around medical professionals…read moreI really appreciate their cozy atmosphere and friendly staff. Katie, my hygienist, was so sweet and made me feel right at home. I won't get my teeth cleaned anywhere else!

Dr. Genasci has performed numerous procedures on my teeth and He is by far the most talented…read moredentists I have ever had work on my teeth. I am extremely thankful for his talents and highly recommend him to everyone. Thank you doctor.