1. Free Food Fridge

    1. Free Food Fridge

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    Oakland, CA

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    Free Food Fridge

    4.0 (3 reviews)

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    4 months ago

    Just updating my previous review. The fridge has since been replaced with a better one, so I'd raise my rating from 1 to 4.

    Helpful 1
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    Oh no 1

    3 years ago

    Helpful 3
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    Love this 1
    Oh no 0

    4 years ago

    Helpful 24
    Thanks 1
    Love this 21
    Oh no 1

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    Emeryville Citizens Assistance Program

    Emeryville Citizens Assistance Program

    3.7
    (30 reviews)
    $

    On August 1st, 2024, my uncle and aunt went to a food distribution site to collect food. Arriving…read moreearly, they placed a cart in line to hold their spot while they went elsewhere to get more food. When they returned, they found a woman had cut in line and was repeatedly pushing their cart aside. They tried to ignore her and resumed their place in line. However, the woman, for some unknown reason, seemed to think my uncle was in her way and shoved him with her hands, causing him to hit his head on a pot and fall to the ground, bleeding. He was unconscious by the time the ambulance arrived. We hope the food distribution site can identify this woman and help us seek justice. Please be cautious if you encounter her! The site itself is convenient, and the volunteers are wonderful, but some customers can be a problem.

    It's a bit pointless when they force someone to choose food or no food because they open late and…read moredidn't tell anyone. Also be very careful product sits out in sun no proper refrigerator, got sick last time off some spoiled pre-packed jicama. Some health code violations going on. Very diff than Berkeley food pantry whom follows health code and food safety standards. Emery assistance are actually wasting food as a lot of the food is expired which means you either eat expired food and perhaps get sick or throw away. So on top of perishables sitting out in sun and previously expired your asking for a food borne illness They really need to go check out how berk food pantry does things.

    Berkeley Food Network

    Berkeley Food Network

    2.3
    (3 reviews)

    If I could give this place 0 stars I would! Do not use this facility if you want to be treated with…read morebasic human decency. The Berkeley Food Network operates like a cold, corporate warehouse rather than a true community resource. I personally found myself in a situation where I have to use food banks, and the actual client experience on the ground at BFN is completely unusable. They force elderly, disabled, and vulnerable residents to stand outside in grueling lines for hours. I believe they train their volunteers in aggressive line management that is entirely inappropriate--a practice brought on solely by the failure of their own operations. Frontline staff enforce arbitrary, unwritten "verbal policies" to power-trip over people rather than showing basic compassion. I have officially reached out to the Alameda County Community Food Bank and have made them aware of the serious problems at BFN. I have also let friends and family members who are in a position to donate to the Alameda County Community Food Bank know exactly what I have experienced firsthand at BFN. This place is in direct violation of the equity standards required by public grants, and funding sources need to audit this organization immediately. I have now seen other places that do not have these problems, meaning I am forced to leave Berkeley and go to Emeryville just to get proper assistance. I am so grateful to First Presbyterian Church and the Emeryville Citizens Assistance Program (ECAP) for restoring my dignity and faith. I go to First Pres early for commodities, and the drive-through is incredibly well-run, orderly, and efficient. If I can get my place held in line as I like to choose what I need, I will gladly help out with the food bank operations at First Pres because they treat people like human beings. I also have to add that the church pantry on Sacramento Street was not working for me either--the mystery bags, the lack of being able to choose your own food, and the massive amount of carbs were way too stressful. Avoid BFN like the plague and stick to places like ECAP and First Pres that offer real choice and respect. What makes this even worse is that BFN has access to appointment-scheduling software that could eliminate these multi-hour wait times tomorrow. They deliberately refuse to turn it on because a long, miserable line wrapping around the block creates a visible crisis that looks good for fundraising and 'clicks for bucks.' They choose crowds and data metrics over the physical health of vulnerable citizens.

    I rarely leave reviews like this, but what my 70-year-old father and I experienced at Berkeley Food…read moreNetwork was deeply disturbing and completely inconsistent with the "dignity" and "community care" image this organization publicly promotes. My father, who previously underwent open-heart surgery, waited in line for HOURS to receive food assistance. I arrived about 10-15 minutes later so we could enter together, something that had previously been allowed without issue. Instead, a volunteer named Sara B. stopped us and aggressively enforced what staff and management later admitted was merely a "verbal policy" requiring continuous physical presence in line. When I respectfully asked for a written copy of the policy being enforced against my elderly father, none could be produced because apparently it was never formally written or communicated. What shocked me even more was management's response. Rather than showing compassion, flexibility, or basic human decency toward a medically vulnerable senior citizen who had already waited for hours, facility manager Fruhar Safa became defensive, dismissive, and more focused on asserting authority than resolving the situation fairly. We were repeatedly told my father should simply go stand back in line again after already waiting for hours. This organization constantly speaks publicly about equity, dignity, and care for vulnerable communities. But based on our experience, the reality on the ground felt very different. If this is how elderly people with serious medical histories are treated while seeking basic food assistance, the public, donors, and community partners deserve to know. Organizations serving vulnerable populations should be held to a higher standard -- especially when they receive public trust, donations, and community support. They practice the opposite of what they preach no matter what they say on the website. I believe the federal funding and donors could be well spent somewhere else than this organization. The quality of their foods is mediocre too.

    Free Food Fridge - foodbanks - Updated July 2026

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