Courteous, knowledgeable, quick and simple at check in. Medical staff was wonderful... Listened,…read moreasked questions and took care of my problem. Great care, great service.

Was not greeted when entered and is not helpful when it comes to insurance…read more Front staff illiterate and unwilling to help, would rather sit and watch Netflix

Great service very friendly and accessible help when we were really sick. Recommend to everyone.read more

Made an appointment the morning of online. There was no line when I arrived and the paperwork was…read moreminimal since I filled out most of it online prior. They got me into the exam room very quick and had me out just as quick. They were all very friendly. Would recommend if you are looking for a quick appointment!

With it without an appointment I have always had fast and efficient service. The desk staff are…read morereally fun and quick and obviously know what they're doing. I've been using this lab for several years and the phlebotomists have always done their job very well. I also got my results in under three hours!

Even though they were busy, the staff was friendly, patient, helpful and quick. Diane especially is…read morekind and very welcoming.

Pros : - Good Prices…read more- Some doctors are good - Clean and fancy - Good security procedures. - Reception staff are super understanding and friendly Cons : - The one and only BIG con that made me take 2 stars out of this review is the wait time, OMG! The walk-ins are WAY TOO LONG! The average wait for a walk-in is no less than 4 HOURS! So you better bring a book or partner, and make sure you have nothing to do for 4 hours.

This place is a colossal joke - it exists so the community can check the box to say they offer…read morecertain services for the poor, even though they don't. One can call and call but will never be able to book an actual appointment because, after being on hold for 30 minutes, they're told "our system doesn't book out that far". Every. time. Mesnwhile, their CEO collects half a mil per year and can't figure out how to store all her designer shoes and has contractors basically living at her sprawling home. Pure evil.

The program itself is very good. From the very beginning…read morethere were issues. After being told I was able to utilize a day pass to take care of some important business Fred said that's not available. So I had to leave after one week. Then to make things worse - they said they mailed home my personal items including medication. They finally mailed the packages 8 days after my original check in and only because I kept pushing for an answer to the missing package.

It's a great facility and it's receiving a well deserved facelift. I have received excellent care…read morefrom a very knowledgeable and compassionate staff in Pact A, optometry, respiratory, pharmacy, audiology, infusion clinic and community care specialists.

What a kind and caring experience I had at this Urgent Care. From the moment I arrived they were…read morepromptly explaining payment options as I am private pay and offering me water as I filled out paperwork. They got me in immediately and all my questions were answered and followed through. After, I left and went to pick up my scripts the Meijers pharmacy had their own electronic problems seeing my orders. I called the office back and Leeann was wonderful taking time to verbally clear the orders with the pharmacy so I could get home. I am a retired healthcare professional myself. My experience in healthcare is pretty grime these days...its a pretty broken system as I have experienced. This office supported me in the way I needed so I could do my work to start to healing. I feel a new sense of hope for healthcare. Shining example of what care real is when we need it from others. Great office and teamwork.

I have been going here since around 2013. I have been traded off from one doctor/NP to another a…read morecouple of times. I needed a "family doctor" and none of the doctor's offices in the area were taking on new patients. I was in my late 20s at the time and fairly healthy, so I needed somewhere to go for the usual yearly issues and check ups, so I needed somewhere, and Borgess Family Med of Galesburg answered. I have had great service every time that I have went and truly appreciate their work and dedication.

Worst "hospital" in human history. Sound like I'm exaggerating? Think again !! I walked in…read morethere for dizziness and felt like I was having a stroke. The place was completely empty. Now I know why. Because no one wants to be part of their shenanigans. The charge nurse looked at me with this stupid look on her face when I walked in, with the kind of look of "what the heck are you doing here at this hour"? (It was around midnight). Then she didn't even ask my symptoms !! She saw me holding the side of my face and proceeded to ask for my insurance info and I.D. Took her 5 solid minutes to even ask what's wrong/what am I here for !! This place was also dingy and dull looking. Listen folks, this place should be closed down for incompetence. If I could give this place a negative -15 stars I would.

I came in with a severely swollen and painful foot. The intake lady was amazingly kind, supportive…read moreand efficient! She explained everything clearly and the nurse came for me right away and there was literally no wait time before the doctor came in and set me up with an ultrasound for the very next day which was a Saturday. Everyone I came in contact with was professional and looking out for my wellbeing. I highly recommend Pipp for quality care and super supportive staff!