Made me wait about almost 2 hours, to then just tell me I'm denied for adoption , could've said that from the start and wouldn't have made me waisted my time after I travelled hours to get to this place and had hours to travel back home, giving people's hopes. read more

Freedom Center for Animal Life-Saving - My very friendly dog who I got denied because they believe it would be a dangerous animal to be around a rabbit - Animal Shelters Near Me - Reading, Pennsylvania

everyone here was so friendly and helpful! we brought home Carmen just about a week ago and she fits right in!! read more

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Our little guy left us for the rainbow bridge a week ago and the lovely staff sent a signed card that they all signed. Thanks we will. He rush it! read more

We took our mini poodle to be spayed and have immunizations, etc. the staff there is very efficient and friendly. They explained everything and we knew exactly what to expect, everything went great. I would definitely recommend this pet service, it was a great experience! read more

Was a great experience adopting my first cat. Customer service was great, from start to finish.

On August 22, my son and I adopted "Jiffy", a 3 mo. old Jack Russell/ Beagle/Dachsund? mix. 5 weeks later, we are so thrilled with our puppy....he is handsome, friendly and smart. He has become the unofficial mascot of Kutztown, where people know him by his nightly walks up Main street. We are grateful to the Humane Society on 11th street for taking such good care of him until we adopted him. We would recommend the Humane Society because it offers well cared for pets and a clean, healthy environment. thanks again, Jiffy's forever family! read more

I adopted an adorable, sweet, shockingly laid back, four year old Chihuahua this past weekend. Her name is Lucy. My experience was pleasant and handled smoothly. The staff was wonderful. Friendly, professional and willing to answer all of my questions. The adoption fees are reasonable and every step of the process is explained in detail by a staff member. My family and I ADORE our new fur baby. She is 4.6 pounds of pure joy and love. I absolutely recommend adopting through the Humane Society of Berks County and encourage anyone, capable and willing, to adopt a pet rather than buy one from a pet store or a breeder. I'm not knocking breeders but the number of dogs left unwanted every year is staggering and heartbreaking. read more

Not a fan of Humane Society. Go and do some internet research on this organization. They do take care of the animals they have. I did adopt one dog from them and he was abused before they took him in and cleaned him up. He was a faithful pet for his time here on earth. You never really own the animal. Your adoption papers state that they are basically loaning you the animal. If you are ever unable to take care of said animal it reverts back to them. That was my agreement anyway. They also were able to chip him for a reasonable price and if you need to have a pet "fixed" they can get that done at a discount too. read more

Quick, friendly, clean, and reasonably priced. Had numerous animals go in for procedures here and they were always very well taken care of.

Nice place. A little small, but clean. They didnt have too many dogs when I was looking for them, but the ones that were there had been given shots and surgery, so they are on top of things. Like lancaster, they have a cat problem, so there are tons of them available. Go get a few! read more

. This place is shady! Without going into much detail... my girlfriend's family gave the family dog up for adoption assuming my girlfriend wouldn't want him.. Her and I left work and drove an hour and 15 minutes to adopt the dog ourselves. I called them ahead of time and was told they can't hold the dog. I get there and the dog is still there. We filled out adoption papers but there was a family ahead of us that got to choose first. This family ended up choosing to adopt the dog. I pleaded with them and even tried to ask the family and explain the situation. The staff called a security guy who heard our side of the story and then went and spoke with the family privately and they still took him. The dog was there no more than a few hours. HS of Berks were paid to take him originally and we were going to be paid again with us adopting him, yet they still let this family take the dog. Then when I asked if my girlfriend could at least see him to say goodbye we were told we had to leave the property. The heartbreaking part is the dog saw her and was so excited. He wanted to go see her and they just walked him into the room with the family. He's on the inside scratching and barking to come out and see us. read more

I called on September 10th when I found a litter of kittens in my shed that were about two weeks old. I was never able to talk to a "live" person and was never given the option in their phone tree. I was told to leave a message and they would return my call. I left my name, address and phone number. It's now a month later and I'm still waiting for a return call. read more

After going to the Berks Animal Rescue League and being treated like the biggest annoyance ever, coming to the Humane Society of Berks County is like a breath of fresh air! Everyone is so friendly and helpful. The place is immaculate! And they really try to help you find the right pet. The woman even told me that I could call everyday to see if they had in any new dogs and it wouldn't be a bother. We also came out on a Friday night and didn't realize the kennels were closing in a minute or so and they still allowed us to go in and see the animals. They also take the time to get to really try to grasp each dogs situation. The dogs we were looking at were strays and after what I'm assuming is a vet visit and a behavioral analysis they were able to give us more information than I could have even imagined! Great Job Humane Society and thank you for being so friendly!!! read more

My husband and I just adopted Allie and we are so pleased. She is adjusting well and loves the attention. She didnt know how to go thru the doggie door but my other two doggies and I showed her how and now she is free to go out and come in and lovin it. Not too free tho we have a fenced in yard. lol. We were pleased with the way they handled our adoption and we are blessed as well as Allie because she is the best. How can people just throw these lovable creatures away but like they say ," one mans junk is another mans treasure. Way to go Berks and I love that the vet is in the same building. Very cost efficient. Love you all that helped us and Allie is very happy and adjusting well. This was her first snow since she is young and now able to enjoy it and she certainly loves playing in the snow. God Bless all Humane Societies. read more

We had to make the extremely tough decision to surrender two cats. We had to give up thr cats because we could not afford to properly care for them. We wanted them to have a better life then we could give them. When we walked in the door your could instantly feel that you are being judged and hated. When we told the women that we needed to surrender the cats everyone in the office looked at us and gave us nasty looks. They treated you like you were the worst person on the planet and they we harmed the animals. We got a lady that we later called the Ice Queen. She was so cold hearted toward use. As we answered question about the cats she would make remarks to the other workers about what were they going to do with the cats. Apparently the deciding question of whether the cat lives or not is if the cat has ever sprayed or peed in the house. When we answered honestly (he has only ever sprayed twice in the house) we were told that they cannot put a cat like that up for adoption they must kill him. Ice Queen calls back to the vets for them to come out and get the cats for their shots. When he sends them back she gets up and gets paperwork for use and gives us a number to call to see what happened to the cats. She then says "Beware, we will tell you the truth." That sentence translated to us that they put the one cat down all because he sparyed in the house twice in his whole life. They did not care that they were loving and sweet. All that mattered was something that he did only twice. They never asked if the cats were loving and sweet and where we thought would be best for the cat. It was too late to demand the cat be given back to use no matter what. We walked out crying because we just knew that the cat was put to sleep even though he didn't deserve it. As we walked out the Ice Queen was making comments to the others about who mean we were. I do believe we brought the cats to them because they were no kill and we thought the cat would have a better life with someone else then with use because we could no longer afford them. We were not the ones that killed the cat THEY DID. read more