1. Freen

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    Brampton, ON

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    14 years ago

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    Botanic Planet

    Botanic Planet

    2.8(13 reviews)
    0.1 km
    $$

    Buyer Beware! I purchased Himalayan Salt and a large bottle of oil. I never received the salt. They…read moreare stating that both the 5kg bag of salt and oil were in this box. This is exactly how it came. No shipping supplies what so ever. They labelled it as a 13 lb box as well! There is something very scammy about this company. I have emailed them and they asked for a pic of the box and what came in it. I sent exactly this and they tell me the shipper remembers putting everything in this box. Clearly an 11 lb bag of Himalayan Salt would not fit in this box. I'm furious, they are outright calling me a liar and that I received the salt and the oil. Sounds to me like the shipper needed a bag of salt. Well Raj guess what ? I hope stealing it was worth it! DO NOT USE THIS COMPANY. I do not believe it is legit at all!

    Terrible company practices and customer services! Ordered organic products, they came in…read moreunprofessionally and incorrectly labelled - and some leaky - bottles, which immediately caught my attention. Further study of their questionable COA's and MSDS's and statement from manager reveals cut-and-paste info and a refusal to provide originating documents, citing "confidentiality"!! Vague claims of "...We sell it to so many aromatherapists and so many cosmetic companies in Canada and USA but no one has questioned the products. Lots of the big companies in aromatherapy (don't wanna mention the names I think you already know) buy from us and they turn around and sell it at 20X more prices then we do..." do little to convince me of their trustworthiness or quality of their products. Stay away from these greedy opportunists!! p.s. see the owner's responses to j. tsatsos' review to see how they treat their "customers"!

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    Botanic Planet - Size of box and what I received.

    Size of box and what I received.

    Botanic Planet
    Botanic Planet

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    MAC Cosmetics

    MAC Cosmetics

    3.0(2 reviews)
    3.7 km

    Would rate this as the best Mac store in GTA have been to other Mac stores which have been…read moreindifferent and sell what is asked for But this one is an exception The sales people here are extremely helpful and analyzing ur need recommended some products which was helpful I was clear on the foundation I was looking for and went to buy it and also something for a glowing dewy look The sales person was very attentive and approached me as soon as I entered the store They promptly got me what I wanted and helped me in selecting another serum that I was looking for I'm extremely happy with the makeup skincare they recommended All the employees there are ready to help and super helpful I'm definitely not going to any other Mac store strongly recommend this particular one as it's the best in GTA and Toronto (I've tried most) Recommend this store if u need help with a Mac product or not sure of the shade and other stuff

    I'm traveling and decided to stop by Mac. A few days later I tried to return the unused item due to…read moremy luggage being overweight. I was told I could only do an in store exchange because there was a sale at the time of purchase. No refund, no gift card.. just an immediate in store exchange for another item. My confusion is why did the employee not express this at the point of purchase? I was told it was on my receipt but my receipt was emailed. As an ex store manager of 2 retail stores.. Employees should be trained to give that information at the point of purchase so the customer is aware of any and all options should they need to return. Not after the purchase is already made. Even if I read the information from my email.. the customer is given that information AFTER the purchase so is forced to comply to unethical sales tactics. Information should be given to the customer BEFORE so they can make the decision to move forward or not with said purchase.

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    MAC Cosmetics

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    Freen - cosmetics - Updated July 2026

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