Needed an obscure part for replacement in an Audio Amp, Part is no longer manufactured. Many fakes…read morein market because of it. They helped me source a legit part to replace it that was actually better suited for my project and +5% Amp Clearance. Called me back next day, sourcing item, confirmed order for 1 single unit and charged me Cost + Shipping for item at 0% markup or profit on their end, other than Satisfying a Customer and having some good discussions about the project. Made a Customer for Life

Bought my Ashley bedroom set and sofa set here and saved over $400.00 totally amazing!!!read more

Over the last few years I purchased several items from smiths furniture. I recently purchased a…read moresofa and love seat from them. When it was being delivered, the delivery men did some damage to my home, and they also put the sofa together incorrectly. My hardwood floor was scratched and dented and they loosened my banister by pushing the sofa against it. I called to make a complaint. I was not asking them for anything. I just wanted to speak with someone about it. They sent someone out to take pictures. Then this morning I received a call from a man who was exceptionally rude. He spoke down to me and acted as if I was an imbecile He treated me so poorly that they have lost a customer. He said that when they delivered the set there was nothing else in that room and insinuated that someone else did the damage. I tried to tell him there still isn't anything else in that room. He just spoke over me. Anytime I tried to interject he spoke over me. He pretty much called me a liar and said they would not be able to do anything to help me. However I never once asked for anything. All I asked was to put in a complaint in the hopes that the next time they would send so who would be more careful. Now there will not be a next time. I will be going elsewhere. I have never been treated so poorly by a store that was trying to get my business.

I find that it is hard to get anyone in the store to actually answer the phone, have to call the…read more1-800 number to speak to anyone, I tried calling the store, tried every dept they offered and there was no answer in any of them. Guess they must be stopping phone service. Don't know what's happening to Walmart, service is getting worse every day.

Courteous staff / pretty quick service / intuitive floor plan - overall a pretty good storeread more

If I could give this store zero stars I would. I tried to return a shirt, with the tags and…read morereceipt, but because the tags were removed they would not allow me to EXCHANGE for another size. I work in retail and this is absolutely horrible customer service.

Excellent shopping experience. The employees are always helpful and willing to assist. Ricki's is…read moreusually well stocked with new and sale items that are neatly arranged around the store. You never have to look far for the item on the mannequin. Their work clothes are high quality and they last for a very long time. Sign up for their emails to get the most bang for your buck. They have really good sales a few times a year, which is great for stocking up and updating your closet.

This place has a great selection of jewelry. They were so nice and the service was great…read more Recommended !

Even though this store does offer some nice jewelry, I believe that customer service goes a long…read moreway. I regrettably purchased from this business and would most certainly not do so again and I would not recommend it. I cannot express how extremely disappointed I am in their customer service.

Brought in a miter saw for warranty work. Took them less…read morethan a day to get back to me letting me know that parts could no longer be ordered for it. A few days later I went back to pick up a slip to bring back to the store where the saw was purchased and picked up a new replacement saw. Staff were best kind.

Very argumentative staff. insisted my snowblower make did not exist. tried to peel decals of the…read moremachine. warranty work was refused starting the machine was abused. was not at any point in time willing to perform the warranty work. beware.

Not the friendliest service at times, but maybe nobody takes a 20-something knitter seriously. I…read moreprobably wouldn't. But three storeys of pure knitting awesome makes up for any discrepancies, and prices are much more reasonable than other wool shops around town. You can find just about any type of knitting and weaving material here, as well as all the extras. It's a great place for knitting newbs, too. The top level even has a little parlour for knitting sessions. Cute, right?

This is THE place in St John's to buy wool. I really enjoy the huge selection of colours and…read moretextures.

I wish the framer had more knowledge. She was bored and disinterested. I had to keep pointing out…read morepotential frames to enhance the artwork. I give a fair amount of business to framers and have honestly never had such poor service. As I had a deadline I had to leave the picture here. But I won't be back. When I went back to pick up the finished product more boredom prevailed. Not even a thank you for the nearly $200 I forked over. Overpriced and underserved.