Peace of mind with William , you don't have to explain too much he's very smart person , he helps…read moreyou get what you want in a min , he's amazing thank you will for your help ,if anyone looking for an insurance this is the place to go to.

Our agent Linda Packey was just wonderful. She was patient, knowledgeable, and very personable…read moreduring our entire visit. Definitely see Linda for any of your insurance needs. This will definitely be our agency going foward. Tom

Honestly speaking, I just changed offices. The reason is that Ms. Blackwell when needed, never got…read moreinvolved with me. I had a claim and my direct agent, Sidra, is worthy of 5 stars. She is kind, patient, very sweet, and thorough. In my case, I was having an issue with the Claims Dept. and even though Sidra went the extra mile and made calls to the Claims Dept and repair shop on my behave and actually did everything that she possible could do, Ms. Blackwell never stepped in to help me. Ms. Blackwell never returned 2 calls which she was schedule to return and I found this quite disappointing. Since I am reviewing Sidra, my personal agent who handles everything, I am giving her a 5 star review. She deserves it, but I don't believe the agency owner deserves it.

Both Amy and Sabrina. It's pretty messed up that I was "kicked off the insurance" but I was allowed…read moreto be insured on her motorcycle that's kind of bs. I could have paid a little more had I known you guys manipulated me off the insurance. Thank my registration's suspended due to not having insurance. Whatever was messed with as bs. And being taken off the renters insurance that's bullshit to because that's not a car.....which makes 0 sense that I can be insured on a motorcycle but not my car. Lots of lies manipulation and relationship problems your and Amy have cause. I guess the renewal in your pocket is enough to not give a crap about families and being homewerckers. Also relating my private life to my mom who is another client info about her to me and me to her. I guess $6 a month is good enough to screw someone else over.

Online banking repeated down, and customer service does not respond. This is an on going problem…read morewith this credit union.

I have been a member for 51 years ! And they STILLL DON'T TRUST ME ! We needed a $ 50,000 home…read moreequity loan on a 2.1 million dollar home... and they would only give up half of that. Screw them ! DON'T BOTHER WITH SAN DIEGO COUNTY CREDIT UNION.

Great people who are quick to respond and take the time to help and understand the needs of their…read morecustomers :)

I had a bad experience interacting with Javier Moreno , not community oriented or very mature.read more

Dil provided excellent service setting me up for a life insurance plan and answered all my…read morequestions . I would highly recommend him for any insurance needs.

Dill is nice as long as you are signing up for a policy. He did nothing to help with my mom's…read morewater damage claim. She is 97 and has paid premiums for 36 yrs with farmers. The claims adjuster seem very trained to DENY. Had 2 plumbers agree the claim should have been covered. Remember, they are great when you give them money, support is very poor.

I contacted Jerry needing homeowner's insurance desperately and he made it happen. He was…read morecourteous and respectful. He contacted me immediately when I put out a search online. Jerry was always available to answer my questions in an extremely timely manner and is knowledgeable in his field. Most importantly I found that he was honest which is very important to me. Moving forward I will be calling Jerry for all of my insurance needs.

Jerry is a full service insurance agent committed to providing the best product and value available…read moreto his clients. He takes time to educate his clients on what they truly need based on their situation. He has high integrity and is trustworthy! I would highly recommend Jerry Henson with Farmers Insurance!

They are a terrific group of people... been with them for years! Very thorough and honest!read more

I have insured my home and my car with this company. I had to show proof of insurance to the new…read morelender. The new lender sent me notices stating they had not received the documents they needed. For 5 months and I went back and forth trying to get the documents to the lender. Part of the problem was Mercury was not sending documents for the dates the new lender was requesting. The other problem was the lender. Once correct documents were sent, the documents were not uploaded into there system. The reason for my rating is because In Aug, I called Stephanie for the same ongoing problem. She decided to argue with me about sending documents again. She wanted to send docs to me and have me send them to the lender. I went to Mercury and waited sometime before being acknowledged to resolve this issue. Someone they called the boss decided to acknowledge that I was there and decided to help me. The customer service from Stephanie was not acceptable. I was trying to resolve a problem, not receive instruction on doing her job. I pay my policies in full, but I will not be renewing either policy with this company when due.

Great Customer service from Thea Williams who represents the Temecula office and beyond the…read moreTemecula Valley. I am very 100% pleased with her as a person, Agent and now friend. Thea made me feel welcomed from start to finish. I feel I can call her at any time and Thea will know who I am and will not treat me like a policy number. I will recommend Thea to anyone looking for insurance and for anyone looking for great customer service and being treated like someone important.