This agency was very easy to work with, and saved us big bucks $$$!!! Our home insurance was out…read moreof sight and had doubled from last year! Jessica shopped many companies for the right fit so I didn't have to spend all day on the phone. She was also very patient with me as I had many questions about coverages. Our policy went down from $2200/yr to $750/yr! We also wrote auto insurance with them for two vehicles to get a further discount. It was important to me to be sure our coverage matched our former policies. As a former insurance agent myself I would not hesitate to send anyone to this agency. Thank you American National Insurance!

After being customers for three years we've decided to leave Arizona National Insurance…read more Communication with David has been very slow and at times no non-existent. David would say he is working on information for us but never follows up. We needed to update payment information and did not get assistance from David in a timely manner. The insurance company referred us to speak to our broker when we tried to make the change directly through the company. The are too many steps and hurdles to overcome, especially when communication is lacking on the broker's part. We had higher expectations as we found Arizona National Insurance through Dave Ramsey's recommended ELP, but over the years that excitement and trust has dwindled as we recognized our family's need for customer service is no longer a priority or valued.

Added a 100+ dollar charge to my total and tired to low to my face after showing them the statement…read moreform the actual insurance company used and then tried to shove these extra warranty's they would give me to shut me up. Never use them as they are the farthest thing from transparent and is clearly taught to give the least amount of info to try and get every extra dollar out of you.

Thumps up for this location Diego helped me to get a car insurance for my new car thru a phone…read morecall and he was very nice and helpful! Thank you so much!

Very helpful kind un intimidating. Easy process efficient!!…read moreChanged portfolio to this broker.

I spoke with Daniel back in feb of this year and finally got back in touch just barely and he made…read moreEVERYTHING EASY AND SMOOTH he was also able to help make the price lower then the expected amount so thank you Daniel for your help!!!! Also he went above n beyond to help with helping me save money

One of the things I learned this year is how much more powerful it is to be an insurance BROKER…read morethan an AGENT. So, there are a lot of agents out there but they only work for one company. When you have an insurance broker, their only goal is your happiness! Their success is finding you the best policies, at the best price, that meet YOUR needs! Does it get any better than that? Well, it can only get better only if you broker is Michael Gallaugher. Mike is a kind, thoughtful, thorough professional. I could not recommend him or Toro Insurance Group more! :)

Mike and the team at Toro are true professionals! They have access to all the best companies and…read morecan get rates for all the major companies at once. The result is better coverage and for a much better price. They are also a pleasure to work with. They can take care of your business and personal insurance needs. Give them a call you won't be disappointed.

I get spam calls MANY times a day from this agency. I have blocked the number, but they just keep…read morecalling from a different number. I would NEVER consider using this agency. BEWARE!

Keep getting calls from this company. No message, I block.them and they call from a different…read morenumber. VERY ANNOYING.

AMAZING SERVICE! You guys really care. I could call you with ANY concern on my Auto Insurance…read more You always took the time and helped immediately. It really does help to have an agent of your Calliber. If I could give 10 stars I would.

Jeff and Kathy are awesome. Any issues or questions I may have about insurance they always take the…read moretime to explain and answer my questions. I wouldn't go anywhere else. They re customer service is so great, there is always some one there answering the phone or replying to my email right away. So glad I found this place !

We dropped all our insurance policies with a well known major insurance company (that my husband…read moreand i worked for) 5 years ago and came to The Arizona Group Insurance to see what they could do. They found an insurance company that cost us less ($800 less a year) but gave us more coverage than that well known insurance company. Score! And the people here are SO NICE and helpful! Our account executive is Donna Scott and she is wonderful! Highly recommend The Arizona Group Insurance for your insurance needs.

Hi Debbie, EZ Window Washing here. I've been with the AZ Group coming up on 4 years now. No issues…read more Always a pleasure getting the help needed from Joseph Cook and a couple others. Today draws the line though, unfortunately. Again, Hi Debbie, as I'm sure your boss will walk in and discuss this review with you. After you hung up on me, I took the liberty of calling back and had the privilege of speaking with two other associates that verified The Arizona Group does not tell clients to "stop talking" or to "be quiet" in the middle of a sentence. 10 days ago I asked for VERY SPECIFIC information to be emailed to one of my clients regarding an audit. You verified all the information and told me it would be emailed ASAP. As time passed, I assumed you did your job accordingly. Unfortunately, that did not happen. My client informed me today that they did not receive anything they needed. So, I gave you a call today and as I was in the middle of explaining what I needed AGAIN you decided to not only talk over me but tell me to stop talking and to chuckle and laugh as my frustration over the phone began to rise (Did not yell or use profanity) Your lack of attention to detail, no sense of accountability and your entitlement to talk to clients as if they're a piece of trash underneath your shoe, baffles me. You are the prime reason and perfect example of commercial clients leaving their providers/insurance offices for others because of the lack of customer service you display. Your attitude towards me has been NOTED over the years. Also, you openly telling others on the phone, while I'm on HOLD, that you don't want to talk to me when I'm actively seeking HELP for my client, when they have a deadline to meet, tells me you should retire and find peace within yourself and a job where you'll be held accountable for your disrespectful manners. I shouldn't be telling somebody in their mid 70's to learn respect. Especially in a job where they're dealing with all sorts of people on a daily basis.

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

We were looking to refinance and wanted the best possible rate while working with someone we could…read moretrust to truly have our best interests in mind. Brian made that easy--he was incredibly responsive, attentive, and thoughtful throughout the entire process. He took the time to understand our needs, helped us secure a great rate, and made sure we felt confident every step of the way. Now we feel at peace knowing we made a wise financial decision, saved money, and actually enjoyed the experience along the way.

I have been a State Farm policy holder for four decades. I transferred my policies to Linda…read moreDyster's office, when I moved to Az a few years ago. This Spring, I discovered a leak that was seeping into the wall behind the shower. The wall backs up to the garage. That's were I discovered the water damage. I first called my agent's office. The person I spoke to did not offer to help start a claim but gave me another number to call. She also gave me the names of restoration companies. One of them came out and took some pictures and sent them to state farm. Long story short, State Farm denied my claim, without a State Farm representative ever coming to my home. The basis for the denial is that it was a slow leak instead of a sudden pipe burst. I don't understand why it makes a difference if a leak is detected the day it starts or months down the line. A leak is a leak. But State Farm has an exclusion allowing them to deny the claim. I called my agent Linda Dyster for help. She was not available during business hours. I left a message. She did not call back. I called again the following day - still not available. She finally called back. She basically said there was nothing she could do. IMO, I don't thing she actually tried or actually has any authority to help a client. I used to believe that having an insurance agent was of value. That is the reason I stayed with State Farm amid all the bad reports I've heard and read concerning State Farm's refusal to pay claims, since they had a CEO change several years ago. Now I see that there is no real benefit to having an insurance agent. In my opinion, they are nothing more than sales reps. Back to State Farm as a whole. They were once considered to be one of the best insurance companies. That is no longer the case, from what I've heard and read. In fact, I had reps from two other restoration companies (not recommended by State Farm) assess the damage. Both cited that State Farm is generally problematic to work with, whereas USAA is quite good. That is where I am now. The fact that State Farm refused to ever send anyone to my house says a lot. In my opinion, if you are a State Farm customer, you should look elsewhere.

Had a bad situation with my car getting broken into. It was wonderful dealing with Cindi because…read moreshe took great care of us. She got us all taken care of quickly and got us on the road again. State Farm was great to deal with compared to those other companies that don't have local agents. Thank you Cindi!