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    Inszone Insurance Services

    5.0 (5 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

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    1 year ago

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    10 months ago

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    4 years ago

    Very professional. Timely response. Helpful. Definitely would recommend to anyone looking for any insurance needs

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    Landmark Home Warranty - Faulty installation of water softener in March, sitting in a puddle, cupboards rotting, leaking plumbing, no water to fridge/icemaker.

    Landmark Home Warranty

    (768 reviews)

    I purchased my new home in April 2020. Frontline 2-10 warranty handes the warranties and request. 2…read moreuntucked carpets (with protruding nails) over the threshold in 2 baths, bedroom door won't close shut in the master. I also have 3 structural issues. One of which is the neighbors water spicket is on the opposite side of the house which makes it so they have to run a hose across my front walkway! Covid hit so I was told that only major repairs would be done until further notice.... here we are 5 months later and still no further notice. I've gotten the run around from the Landmark Rep Ginger as well as Taylor at Frontline. I'm told that I will be contacted in the order in which the request were received. That could possible take me into 2021 for minor repairs. I was also told that I cant hire contractors to make the repairs and send Frontline the bill. It's simply a racket to tell prospective buyers that they're getting a home warranty, when in fact you really are getting the shaft and a run around. Last night my grandson cut his foot on a protruding nail. I've given Landmark24 home 24 hours to respond or I will be seeking legal counsel on my grandsons behalf!

    I have been a Landmark Home Warranty (LHW) customer for nearly a decade, but I'll be canceling my…read morecontract at the first opportunity. Over the years, LHW's value has steadily declined. Monthly premiums & service call fees have increased, veteran benefits have disappeared, yet service quality has not improved enough to justify the higher cost. The biggest issue is LHW's contractor network. They too often rely on underperforming "fly-by-night" providers who are slow to respond, difficult to communicate with, or simply deliver poor workmanship. A home warranty should provide peace of mind, not endless frustration. Most disappointing is that customer loyalty appears to mean nothing. After nearly ten years of paying premiums, I expected to be treated like a valued customer. Instead, I've watched prices rise while service declined. Our experience spans before, during, & after Arizona's consumer action against LHW over its expedited A/C service policy. During the settlement period, service improved somewhat. Unfortunately, once those requirements ended, service gradually returned to its previous poor level. That gives the impression of a company that improves only when regulators compel it, not because excellent customer service is part of its culture. Today, customers pay more while receiving less. Higher premiums, higher service fees, fewer benefits, inconsistent contractors, & little appreciation for loyal customers make LHW impossible for me to recommend. After nearly a decade as a customer, I cannot justify renewing my contract. There are simply better options available.

    Inszone Insurance Services - homeinsurance - Updated July 2026

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