I have been a client of Country Financial for about 4 years. Recently, I had some damage to my car…read moreand contacted them about the process. They handled it from start to finish, they were easy to communicate with and the insurance covered everything except for a modest deductible. I could not have been more pleased and would highly recommend you talk to them about your insurance needs.

Richard is fantastic and I refuse to go with anyone else to help file our taxes. He's always very…read moreknowledgeable and friendly, and his dry sense of humor has my husband and I in stitches constantly. His wife also works at this location and is absolutely lovely as well! Highly recommend having Richard file your taxes!

Ride Share Worker + Liberty Tax = Living NIGHTMARE!!!!…read more Take the time to read this, so it can save you! My husband and I engaged Liberty Tax for our tax filing needs from 2018 to 2021, investing over $3,200+ in their services, including the "Audit Protection" that they advertise. Liberty Tax claims, "we will assist you through the audit process" and "provide you with guidance and representation," promising peace of mind during what they deem stressful situations. Instead, we have found ourselves in an ongoing harrowing financial nightmare. Every single year we used their services, we have been audited by the Oregon Department of Revenue resulting in exorbitant fees and penalties, far outweighing the costs we paid Liberty Tax for supposed protection. Richard Sharp, the Supervisor and representative who we entrusted with our filings, not only failed to ensure compliance but also provided zero assistance when the audits began. In fact, he avoided us, ghosted our emails, didn't return phone calls and then, when we did finally meet with him, he criticized us for not contacting him sooner. Liberty Tax has given us zero support. Our phone calls to the corporate numbers all route back to the Salem Oregon office, where Richard is the Supervisor, and the person who trains all the Libert Tax tax preparers. We even reaching out to the Portland office who spoke to us, took information and contacted the Salem office, which resulted in again, zero follow-ups. The language they use to sell their "Audit Protection" includes promises of timely notifications and representation; however, when we needed them most, we received nothing but excuses and avoidance. Their lack of follow-through left us feeling abandoned and overwhelmed. Liberty Tax's assurances of "support during the audit process" proved to be empty, as they did not follow through on their obligations, leaving us to navigate the complex and stressful audit landscape alone. To make matters worse, Richard Sharp missed all deadlines leaving us no ability to fight. He took copies of all DOR communication, had us sign a power of attorney form, and he assured us he would straighten this all out. He never followed through, he lost the power of attorney form, we gave him a second form and submitted the form online to DOR. He assured us "not to worry about this" then he missed all audit deadlines and stopped communicating. Liberty Tax left us in a cycle of getting raped by DOR year after year. This lack of accountability and support is unacceptable for a service we paid to protect us from such situations. I strongly advise anyone considering Liberty Tax to look elsewhere. Their track record demonstrates a complete failure to uphold their commitments, placing you at risk for unnecessary audits and crippling penalties. If you value your financial security, your business, and peace of mind, avoid Liberty Tax and Richard Sharp at all costs. Expect to encounter audits, mistakes, and bad guidance, all resulting in substantial back taxes, and zero support when navigating the mess they've helped create. Liberty Tax should be held accountable for their negligence, and frankly, their CPA licenses should be reconsidered based on the disservice they provide to hardworking individuals like us.

Very thankful of Bruno Lion, was a huge help for me with the insurances with the details and I…read morestrongly and highly recommend him

Great team! Great people! Took the time to listen and take care of all my needs. Definitely would…read morerecommend

When it comes to insurance, Richard knows his stuff. He's been a part of my family's insurance…read morelives for decades and has been our go-to resource when it comes to Life, Home, and Car insurance. Richard is very straight to the point. In general, he's good with meetings and is quite adept at explaining policies ... concisely. Whether it's his one liner replies via email or 30 second to 1 min phone conversations, he's generally about keeping things brief and is not about lengthy chats. This is not typical for the pace of Salem folks, but I can appreciate it. It's usually best to reach out in the morning versus the afternoons. He gets swamped with calls and tries to get to his emails. For active Allstate customers, the best way to get things going is to have the policy # and question ready upon inquiry. I've been to the office during various afternoons and it's always a crapshoot for his availability, as his receptionist will always remind us. When in doubt, email. The reply might read like a short winded text, but it's a reply no less. Otherwise, a voicemail is the next best thing.

Richard is extremely friendly, helpful, empathetic and goes above and beyond with his customer…read moreservice. I've been a customer for over 30 years and can't recommend him enough.

Shane was excellent! He called me on the phone when I requested it because I had some questions…read moreand quoted exactly what I wanted. I bought the policy from him and he even helped me with the phone app when I had an issue with it. I highly recommend Shane at Uptown Insurance!

I can't recommend Andrew's services highly enough! He's been so helpful, responsive, and…read moreknowledgeable. I have my homeowners, auto, and business insurance through Uptown, and he's been so quick to explain things clearly whenever questions have come up. The speedy responses are especially helpful with my business needs, as I regularly have contracts that arise that require updates to my business insurance. I've tried going the DIY route in the past with insurance, but never again . . .

Best insurance experience ever! They listened to my needs and set me up with a perfect match…read morepolicy. I'm now paying much less for my car insurance every month. I will be using them for my business, home and life insurance needs as well.

Looking for home and auto insurance recently and I'm so glad I called Dale Henson…read more He was friendly and answered all of my questions. I had quite a few of them. He also got me a great price. I am so happy about our decision to go with Allstate thanks to Dale. Also, Deborah his office manager was awesome. She helped me when Dale was on the phone with other clients. She helped answer my questions about insurance but also other local business recommendations. They are an awesome team!

Dale Hill is a trusted financial adviser. I have used his services for nearly 15 years. He has…read morenever steered me wrong.