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    Fremont Space

    5.0 (3 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Fremont Space

    Office space rental

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    Regus Washington Ballard

    Regus Washington Ballard

    (7 reviews)

    Ballard

    The only stars that I am giving in this review are for the front desk staff and the office itself…read more The front desk staff was outstanding; willing and eager to help. It is rare to find this kind of attentive customer service in Seattle, honestly. The office space was quite nice. With that said, the part that made Regus lose three stars with me was the billing process. It was confusing to the point that baffled the front desk staff themselves. I am not new to paying bills, but the software that this company uses is so confusing that it might as well be written in hieroglyphs. This issue was made worse because Regus kept adding charges for services that I made clear from the get-go that I did not want. The process of contesting these charges was made impossible because no one answers you in the billing department, whether by phone or email. The only moment that anything works in that segment is when they send their own collection agency to chase you down for outstanding balance. It was the only time I was able to speak with a human being. Unfortunately they were not able to assist me either when it came to ask questions on my bill. I went ahead and paid the outstanding balance, but I was left with a bitter taste and the feeling that I have been swindled. It is a real shame because, as I had first mentioned, the front desk staff is friendly and helpful and the premises are quite nice. I feel bad for them, because they have to deal with the brunt of disgruntled customers, while the management remains incompetent and greedy.

    WARNING! Do not sign up for a Regus membership. Like many other reviews I've seen at their other…read morelocations, Regus will charge members for add-on items like printing, coffee, etc. Even if you don't use these items, they're hoping members don't notice the charges. I had to correct them on several different billing cycles and they said they were 'accidents'. After notifying Regus of these charges, I was still not provided a refund for over 90-days and having to remind them repeatedly. They were hoping, again, that I would not notice the charges or forget about the refund. There are other options for flex office spaces in the area, don't use Regus.

    Fremont Space - sharedofficespaces - Updated August 2026

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