Ron is a fantastic mechanic that has built a great reputation in a small town. I trust him with all…read moremy repairs.

Calls a customer's car a "piece of s***t." Doesn't understand customers wanting to have GOOD…read moreparts installed on an old car, especially front suspension parts. Always seems angry and unhappy. Blames the customer if a rusted bolt is difficult to remove. "It's rusty." It's never their fault! Always excuses. Not my problem. If it takes 2 hours, so be it. We pay for labor. He'll turn on a customer in a second. "You got me confused. I'm too busy with this other car. Go someplace else." Then, turns and walks away. Just because it says they have "25 years in the business" doesn't necessarily mean they're any good. Suggest you stay away. He'll be out of business soon. Better repair shops in this area so why chance going here?

They were able to get my truck in for repair quickly and do the repairs immediately. Always…read moreknowledgeable and professional!!

They have "TRUSTED" in the slogan, it is not true.Took my vehical in for warranty work. When I got…read moremy vehical back, money was missing from the cup holder. With "Trusted" in the slogan, I didnt think I needed to take all my valuables out, I was wrong. It was not much money, but it was stolen.

Visiting the area for the weekend & got a screw lodged in a tire - just on the edge of the tread…read more So happy this place was open on a Saturday! They got it in right away & were able to patch it. I was in & out within half an hour. Very friendly guys. I hope I never have to see them again but if I do have car trouble, would definitely go back to them!

Had a slow leak in my tire on a Saturday. Every other tire shop was closed for some reason (wtf)…read more Came to D&M they got me sorted right away for a great price! The hometown mechanic that you hold dear. Don't hesitate to support this great business.

I came in with no notice rim bent and tire popped... The owner was behind the counter, you could…read moretell everyone was working hard and with purpose! customer oriented and excellent communication! great team here! PS the owner told me she used to be in shop working on the cars but is now taking on a different role at the front desk. how can you not appreciate someone in a higher position working with the employees as they are equal??! That's awesome!

I have had tires rotated and checked dozens of times. They are prompt and friendly. I have also had…read morenew tires installed and balanced several times.

The service dept. is outstanding. Dylan N. and crew took care of me and my car. Friendly and…read moreprofessional employees. The employees went above and beyond to help me with my unexpected car troubles. I got the assurance, that my car was repaired correctly. It was. THANKS!!!

We have our two Toyotas serviced here regularly, and they are always good. But today, prior to an…read moreall day drive we had to take, an engine warning light came on, and we were concerned that we might not be able to make our trip. Dylan in the service department got us in to see a specialist right away who helped us with the warning light -- and we were on our way. I can't say enough about how much we appreciate the thoughtfulness and care.

I am insanely satisfied with my new suspension system, wheels & tires on my 2015 F150. The guys at…read moreRay's did such an amazing job, work was done as quoted and in a very timely manner. I can't thank these guys enough!!! I have been getting comments left and right on how amazing this truck looks! We live down in Cable, and many people have been asking who lifted our truck and I have the greatest pride in saying Ray's in Ashland! I really don't have too much experience in picking out lifts and tires and wheels, Bob really came through on telling me what would look best for my truck and I am extremely thankful! YEAR: 2015 F150 PLATINUM WHEELS: RBP 64R WIDOW WHEELS | 20" x 10" | -12mm TIRES: NITTO RIDGE GRAPPLERS | 35 x 12.5 x 20 LIFT: BDS 6" SUSPENSION W/ FOX SHOCKS

Needed to get in to get a flat repaired. They got me in last minute, got it fixed, and got me out…read moreof there quickly and with a very low repair bill. Highly recommend!

Called service to ask if they could handle the recall on my Promaster van. They said yes and…read morescheduled me two weeks out. I got a call on my way to the dealership that day and was told they didn't work on recalls. It appears that they don't know what kind of services they offer!

Test drove a car, got a price slip. They would not stay open late for my husband to get off work…read more Waited 5 hours the next morning for them to let us know why it was leaking oil. Decided to get off work early to go there and just wait only to have them sell it out from under us. Does not value customers as people at all. Avoid at all costs. There were some shocked faces on some of the employees that they would do that to us. They owe us lost wages as far as I'm concerned.

Friendly and professional service reps. Great service in a…read moretimely manner. Reasonable rates in a clean environment. Highly recommended by others.

I was charged $100 for service (on a John Deere ATV) that involved an air filter change and removal…read moreof oil in the air box, but the actual problem was not diagnosed by the dealership--a loose carburetor attachment bolt. Alex Pino, the current service manager, even has posted a 5-star review of Northland on Google for this dealership.