I bought a ceramic water filter from these guys over 12 months ago. They took my details down after the sale and ensured me that somebody would be in touch in 12 months to organise a replacement filter. Nobody contacted me so I sent an email; nobody answered the email, so I had to ring. The response from the company was, we don't have you on our customer list and also that they didn't sell the replacement filters.
So it sounds to me as if they lied to me just to sell me one of their last ceramic water.
Poor business ethics and poor customer support.
Avoid them. read more