I was 22 years old, completely naive, and this man pressured me into completely unnecessary surgery…read morewhere he sliced a piece of my scalp off just so he could examine the patch of skin where hair wasn't growing. He did not explain what he'd be doing, nor did he offer any alternative option. After all was said and done, not only did he make the problem worse, but the pain and pressure was the stuff of nightmares. I was bleeding, in stitches, and on painkillers for weeks. I also looked like Frankenstein's monster. All for nothing. I can still feel the pain and trauma 10 years later.

I happen to be one of those people that are very unlucky because I have skin cancer. The first…read moretime I had it was melanoma and the scar is so bad it looks like a Catapillar. Thank God I found a Dr. Silverman for my next two surgeries. His office staff is fantastic, and when he is done removing whatever you need to have removed, you'll never even know that he was there. Thank you Dr. Silberman, I say this with all the love in the world, I hope I never see you again. But if I do have another bout with skin cancer you are the man for the job. Sincerely, P. Hanes Hatboro Pa.

I waited for over an hour with no ETA. The lady at the front desk said that this is normal for him…read more I left before I was even seen. They should schedule better.

Awful and billing practices are suspect Very aggressive with…read morebill collection even after speaking to them on the phone Keep billing even though balance paid and then can't get anyone on the phone

The eye doctors are fine but dealing with the contact department is so frustrating. My husband…read morepicked up my sample contact lenses, nobody could tell him which contact was for which eye and when I've tried to call them to get the information no one answers the phone. Maybe if I'm lucky, they'll call back. Doubt I'll actually order the contacts there because the service is so bad.

This place is the worst!!! The eye doctors are fine. The glasses department is the worst!!! I have…read morebeen to the Southampton location 3 times to pick up my glasses. The first 2 trips I left after waiting a half hour without being acknowledged. This time I go on a Saturday and the website and front door say open 8-12 on Saturdays. They are in fact closed. The customer service here sucks.

"When Groupons and Treatment don't mix" can be the name of my review…read more.. I visited this spa over a year ago. I had a Groupon for a treatment, but unfortunately, my experience was far from positive. Irina refused to treat me because I had filler in my face, even though it wasn't in the area I wanted her to inject. Throughout the visit, she repeatedly mentioned that the Groupon price was "just a gift" to the customer, which struck me as odd since I'm familiar with Groupon and know how it works. Irina's tone was rude and abrasive, which made the situation even more uncomfortable. She then called Bobby-the manager to confirm that I wouldn't be treated that day, suggesting I come back when I no longer had fillers in my face. The manager offered me a "rain check" to return in a few months. While I understand that the provider has a right to refuse treatment, and I appreciated the offer, the overall experience left me feeling uneasy, and in the end, I decided not to return. The energy of the place didn't feel right, and given the many other options available, I believe there are better places where customers are treated with more respect and professionalism. It's always better to go to places where you feel valued and comfortable!

Irina is a goddess. She took her time with my appointment and reflected on my overall decision for…read morefiller and Botox. She corrected a previous disproportionate lip filler into corrective perfection. I will be driving the extra hour to see her again!

I had an initial consultation at Shafran Plastic Surgery Center that went fine, and I was told to…read morecall the office with any follow-up questions. Unfortunately, when I did, the phone interaction with the receptionist was extremely off-putting and ultimately changed my decision about moving forward. While I was asking questions related to my consultation, the receptionist repeatedly made audible sharp exhales or sighs and spoke in a rushed, impatient tone. She frequently cut me off before I could finish my questions and made me feel as though my concerns were stupid or an inconvenience. The overall impression was that she couldn't be bothered and just wanted to get me off the phone as quickly as possible. Elective surgery is a major and personal decision, and respectful, supportive communication is essential. This interaction caused me to lose confidence in the patient experience at this office, and because of it, I decided not to proceed with another consultation or surgery here.

Great atmosphere, the staffs are amazing and the Dr even better he listen and give you his best…read moreadvice.

I transferred care to Dolan Dental a few years ago after our dentist of over 35 years retired. I…read moream so happy Dolan Dental was recommended by a family member. Their equipment is cutting edge, their office is run very well but most importantly the care you receive is first rate. The staff's fabulous, friendly, professional and knowledgeable. I really trust the team and highly recommend this practice!

The cleaning was professional and thorough. However, I am giving them 2 stars based on my…read morecheck-out experience and requested records sent. At checkout I specifically and clearly requested to pay the full charges and be reimbursed by my insurance, asking that NO assignment of benefits be made (nothing entered on the assignment line of the claim). The woman who checked me out did not respond to my request except to smile and nod her head. She told me I owed $292 which I paid without question (I should have known it was too low to be the total). There was no indication that she didn't understand or could not honor my request. I confirmed they were filing electronically and asked for a copy of the claim. I found she had assigned benefits to their office and I had paid only my portion. The total was over $500. This was in direct opposition to my request with no explanation. That was on 4/10/26. To date, 5/18, the claim still has not been filed with my insurance company. Secondly, I requested that my records be sent to my out-of-state dentist of 20 yrs as I wanted them to have all my records. I filled out an authorization form, gave it to Millie at the front desk in person, but nothing was sent. When I called to find out why no records were sent, she denied I had personally handed the form to her the previous day! This was absolutely untrue and I was stunned. She claimed she did not have it and I had to fill out another form. Then they only sent the pdf of my x-rays, not the preferred digital images, and without the treatment plan. The claim filing error and Millie denying I gave her the authorization form are Issues that do not generate trust. I have never had such an experience at any dental or medical office before. They don't seem to have anyone in charge, such as an office manager, although they have 8 or 9 people at the front desk. I will have to decide whether to continue with this practice.