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    Friends Laundry Center

    5.0 (5 reviews)

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    10 months ago

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    4 years ago

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    Laundry Matters

    Laundry Matters

    (1 review)

    Wouldn't you know that my washing machine would break down during the busiest month of my life?…read more Enter the most wonderful service (and I mean SERVICE) that I could have hoped for! Laundry Matters has been a life saver! For a per-pound price, they pick up all my laundry (they provide the laundry bags) and return it, impeccably washed and folded/hung, the next day. They even text me with a pickup/drop off time window that is remarkably accurate. Their customer service is excellent. They have been totally responsive to every request. I couldn't be happier! I may wait a while before stressing about shopping for a new washer....

    From the owner: We Pick-Up and Deliver Your Customized Laundry, Professional Launderers…read more Products: Detergents, Fabric Softener, Dryer Sheets, Wash and Dry Temps, Folding Preferences Services: Fully Customizable, Detergents, Fabric Softener, Dryer Sheets, Wash and Dry Temperatures, Folding Preferences, Next-Day Delivery Service, Wash, Dry and Fold, Tablecloths and Linens, Great Gift Idea for Any Occasion, Business-to-Business Services, Hotels, Event Rental, Wedding Rental, Food Caterers Business Description: Laundry Matters is transforming the way you approach laundry day in Winston-Salem and its surrounding areas. As the top pick-up and delivery wash, dry, and fold laundry service, we offer affordable and tailored solutions for both residential and commercial needs. Experience the ultimate convenience and quality—start enjoying laundry day with Laundry Matters!

    New Era Alterations, Dry Cleaning & Shoe Repair

    New Era Alterations, Dry Cleaning & Shoe Repair

    (20 reviews)

    11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

    Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

    Friends Laundry Center - laundryservices - Updated June 2026

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