Last year after Harold, my Siamese cat, had been missing for 8 months, Jo cleaned him up after his…read morelong journey. So today, he was treated to a nice spa day complete with bath, brushing & nail trim and a bit of some extra grooming. As a long time pet owner, Jo is second to none. Highly recommend!

Very happy with her service and groom of our 45# goldendoodle Sophia We are from out of town and…read moreJoJo fit us in. It's was an easy location. She was very personable, her dogs are so cute, I loved Cora's cut. I felt like her pricing was good for the size and cut of our dog.

Always friendly and better stocked than another store nearby which is more expensive. The staff is…read moreknowledgeable and doesn't upsell me, saving me money and headaches. The new goldfish and snails are looking great.

We just discovered this pet store in Quincy. The store was clean, well organized, well stuffed, and…read morethey were very friendly. My son and I purchased 2 gerbils from them, and they were very kind and gentle while handling the animals. We will definitely go back.

My Husband and I, were in Town for our work, first time Boarding our Toy Australian Shepard who is…read more17 weeks old. Mike, was so great, he answered all our questions and was so great with our dog. Highly. Highly recommend. if you need a place to to Board your pet, they are in a great place with Mike at Lucky Dog.

Awesome care at Lucky Dog. Great service and communication. Easy pick up and delivery. My dogs…read morehave always been well cared for and very happy at Lucky Dog!

My two dogs love staying here. We have used the facility for day care also. The dogs were well…read moretaken care of on each and every stay. The cost is fantastic too.

I've read the negative reviews on this site and I'm really surprised. My dogs love it here. I've…read moreboarded them several times. When you board a dog, ask for a bath before you pick them up. Good grief. I have rambunctious, big labs and no one has ever complained about them or brought them out without a leash. I'd definitely recommend this place to a friend.

I had to have my dog put down a couple of weeks ago. The team was great and didnt add any further…read morestress to an already terrible situation. They made a few keepsakes for me to remember my dog and even sent me a condolences card. I cant recommend them enough.

The staff was very helpful with my dogs visit and identified her ear infection and gave a treatment…read morewhich helped her; however, because she is 13 years old, they suggested bloodwork and I thought that would be a good idea.They promised to call with results in 4-5 days. It has been one month and I have not been contacted with results. I called once and texted once - was promised a call but have not received one. I am a single parent and $250 is a LOT of money for me to spend for something of value let alone nothing that I have received for my babygirl Olive.

The staff treated us well and our impression of the shelter was positive. They provided excellent…read morecare to the dog we adopted even advising on fit for our particular family and home. That dog is one of the greatest things to have happened to our family in life and we cannot thank them enough for the opportunity they gave her and us.

We've adopted 4 from here. Always good health and zero pressure on who to adopt. The staff is very…read morefriendly.

Jessica did an absolutely fabulous cut on my little 4 1/2 month old Shih-poo. This was the second…read moretime she cut her. She even tracked me down in the store as I was paying since she didn't give me Heidi when I picked her up. She made sure I was happy with the cut and asked if there was any thing she needed to change for the next cut. I will definitely be bringing Heidi back. Also, all the other employees are always very helpful and love to see Heidi when I bring her in.

I have waited a while to write this review but I felt that I must do so out of caution for the…read moreother pet owners. I take no joy in leaving this review but after the truly horrific experience our family experienced, I think it should be shared. I cannot recommend that anyone ever board their dogs with Alpha Dog Training Center. This past Christmas (2024) we needed to board our two dogs for 4 days and picked Alpha Dog. We had boarded them there in the past, with our boys always staying in a private kennel run by themselves. On the morning of December 24th, 2024, I got a call from the owner of Alpha Dog. She informed me that one of my dogs was not feeling/looking well. She told me that he was lethargic and had diarrhea in his bed. She asked if it was alright for her to take him to the vet, which we immediately agreed to and said we would meet her there. A few minutes later I received another call from her saying that my dog was dead. He died in that kennel with only his brother by his side. We will never truly know why it happened or how. We didn't get to say goodbye. He was only seven years old, and as healthy as any dog could be. The owner brought him to the vet, and I will say she genuinely seemed heartbroken. After saying goodbyes at the vet, we immediately went to Alpha Dog so we could get our other dog. We met the owner in the front training room, where she was greeting other customers and taking their dogs in for boarding before the holiday. Eventually they brought our other dog out to us. At this point the owner asked us for payment and charged us the full four day amount for both dogs. Reminder that this was only two days in and we were leaving with just one dog. We paid the full amount, feeling very uneasy and left. Now I will give Alpha Dog credit, they eventually reimbursed us the extra two days our dogs were not there. But this was only after one of my family members had reached out and told them it was not right that they charged us like that. I did not know they reached out to Alpha Dog until after I told them the business was sending us a reimbursement check. While I understand Alpha Dog is a business, I feel it was wrong of them to charge us at all, even for the two days our dogs were there. It is not the money that makes it upsetting but the principal of the matter. We paid them to watch over and take care of our boys. Instead, one of them died while at their facility. I looked over the dogs boarding items/supplies once we got home. I had given Alpha Dog 6 days worth of food for BOTH dogs, 12 days worth of food total. Each dog was supposed to get one measured cup of food twice a day. I wrote it on both their food bags, told Alpha Dog employees including the owner multiple times, and included the single cup scoop to use. When I checked the food that was left after only two days of boarding, there was about 3 cups left. That means Alpha Dog fed our dogs roughly 10.5 days worth of food in a two day period. While I obviously will never know what truly killed my dog, the overfeeding by Alpha Dog staff will always stick out in my mind. I write this as a warning for others, as well as a way to vent my extreme frustration and disappointment. I loved my dog so much and always will. He was everything to us and brought us so much joy. But now I cannot even think about him without also thinking of this excruciatingly painful day. While I will never know for certain what killed my best bud, I cannot help but feel that the overfeeding by Alpha Dog was a factor if not the direct cause. If you are thinking of boarding your dog at Alpha Dog I beg you to please reconsider. If there are any other safe options, even if more inconvenient or costly, I believe you should go with those instead. To the Alpha Dog staff, I understand this was a horrible experience for us all and I do appreciate the owner bringing our dog to the vet. You obviously did not do anything maliciously or on purpose. But please talk with all your staff about proper dog care, feeding regiments and portion control even if you have already done so. I'd also ask in extreme cases like this one that you put business to the side entirely and just be there for your customer. Again, it is not the money that made me upset in this regard, but instead how dirty it made me feel having to pay you after my dog died in your care. I never want someone else to experience the same pain we had to endure so please, for the wellbeing of all the other dogs out there, please do better.

brought our for specific behavioral purpose. Trainer never addressed these behaviors. Mundane…read moretask were focussed on each session. There was no success in the training. The staff member was pleasant, but was unable to give any knowledgable suggestions toward improving the desired behavior change. I would not recommend their services.

We needed to put our dog down and Western Illinois Vet was incredibly kind to our family and…read morethoughtful throughout the entire experience. They even sent a card afterwards with an imprint of our dog's paws. We have taken our animals to Western Illinois Vet for many years and would highly recommend them.

My experience with this vet clinic was Awful. A staff member was incredibly rude and disrespectful…read moreto me for no reason. My dog had mud on her face because she had gotten out of our fenced in yard. Also my dog was microchipped and I had to pay money for a service I didn't ask for. I have the utmost respect for veterinarIan's but rest assured I will never set foot in that building again.