If I could leave less stars, I would every time I call their employees answer the phone frustrated…read moreangry like I'm bothering them. I just called to get a quote for two weeks. Boarding and the Sammy answered the phone and abruptly told me $60 a day very short and very nasty and then expected me to figure out what the cost was where I've called other places, and before they were happily giving the total cost for the told very abruptly that I had to do a trial for three days which I understand, but the way she was with me and so I couldn't imagine her watching my pet or being anywhere near my pet. I would rethink going to this place for any of the every time I've called. They have been nothing but nasty and very unprofessional and overcharges. I go to Hound Dog pet hotel. They are way cheaper and way I would never never never go there. Do not go to this facility as they are unprofessional and nasty. are fake as well.

Alexis does a great job as always. We bring our 2 English Cream Goldens to Alexis & our permanent…read moreguest 10lb Shitzu. They are anxious sometimes and they have no problem going to Under One Woof.

Goldwood Kennels have been caring for our pets since 2001. I highly recommend them. Our…read moreexperiences have never been less than wonderful! Our rescue dogs have been loved and cared for by the Hiltons, Shelly and the rest of their amazing staff for days and weeks at a time. We never worry when traveling knowing that our girls are taken care of. Our baby Sophie recovered from heart worm for 3 weeks at Goldwood as we were traveling and she needed rest. They continued to love her from the month we got her through the 12 years we had her. They are flexible and accommodating. We have had deaths, a short notice adoption pick up and other last minute needs for boarding and are always able to get a spot for our pup. Our second rescue is High maintenance and can be a handful. With patience and care the staff worked with her, easing her fears and I must say we have come a long way. She trots in now with barely a bark. Our dogs have always returned home happy, clean and healthy! Thank you Goldwood!

They do a good job with the dogs, no complaints in that dept. However I think they are a bit high…read morepriced.

September, 2026, our nine month old, mixed breed pup just finished boot camp. Three weeks with us…read morenot visiting was hard but tremendously worth it. Today's training for me and the pup with Mark was first rate. Clearly our dog now loves his behavioral training which is primary with obedience second. We've used Red Star for five years for boarding our two other dogs, a small mixed breed and a GSP. The GSP was always straining to get into Red Star so we knew from the beginning they were treated right. There's a reason dog lovers have brought their dogs here for training and boarding - some over 15 years. Quality, consistency, fairness to dogs and owners. Look at all the 5 star ratings and return visits.

Mark did an outstanding job training my dog Luna. I saw huge improvement in her behavior after…read moreattending boot camp. She is a better listener, pays attention and interacts nicely with people and dogs. I highly recommend the Red Kennel boot camp for training dogs.

We needed last minute boarding for our dogs the weekend after Christmas. We called our usual place…read moreand they were full. My fiance called and they were so nice on the phone. Both of our dogs seemed really happy here! They were great for drop off and pick up! The only reason for 4 stars instead of 5 is that they don't have an outside run!

We love dogs at play! We have one anxious dog (Raiden) and one overly excited dog (Rex) and they…read moreboth love the staff at Dogs at Play! We have used them at least 5 times in the past year and everytime they remember our dogs and are just as excited as the dogs are to see them. We typically board them but have also taken them in for nail trimmings and baths. They even offer joint rooms so Rex and Raiden were able to still be with each other in the new environment so we always tell our friends about Dogs At Play when they're looking for boarding!

UPDATE (9/24/2024): I had a good chat with the owner and it sounds like changes are being made to…read moreaddress the phone, tech, and work culture issues. The situation was described to me as the perfect storm. I'm glad to hear that my unfortunate experience might help others after helping to identify things that weren't working. Again, my dogs were well-cared for thankfully. ORIGINAL POST: Poor service, poor communication, and concerning practices. *This was my experience as a first (and last) time customer. My dogs seemed ok but I was not impressed.* NOTES: - Only one person is vaguely trained in the computer system (new as of 9/2024) - I was almost charged double because of the lack of system training. - The Sunday pick-up window ends BEFORE 11am. - There is no way to contact anyone outside of "business hours". - The manager does not have access to all dogs (from how it sounded. I was told upon pickup that the manager conveniently came back from out of town at the exact same time and didn't have keys on her). PRO - accepts last minute reservations - reasonably priced (if not charged twice) MY EXPERIENCE I had a last-minute trip come up, so I was grateful that I could get my dogs into boarding from Friday afternoon to Sunday morning. I received a call the day before drop-off to confirm our reservation. Check-in was when things began going downhill. Apparently there is a new computer system, so my dogs were not on the same invoice and I was informed that my card would need to be run twice to make sure both invoices received payment. Slightly inconvenient but whatever. Until I was informed that I would be charged for 2 dogs and 2 nights twice, doubling my payment. It took 3 people explaining that ($43+$39) for 2 nights charged twice was $300+, not $175 total. We had to completely redo the reservation before everything was settled. The worst part of this experience was the pickup. I was told to pick up between 10-11am. I hit traffic on my drive and pulled into the empty lot at exactly 11am. I got out of my car after rearranging luggage at 11:01am. I checked all doors to find them locked with no one inside or on the property and proceeded to call the website number to leave 3 separate messages at 11:03, 11:05, and 11:09am. THERE IS NO AFTER HOURS LINE AVAILABLE. The only person I could find on the property was a handyman who proceeded to call the manager. When the manager arrived around 11:15am, I was told that everyone is on break and no one would be back for a few hours (3pm was the earliest time when people would be back in the office based on what the manager told me), so I had to come back at 5pm. According to the manager it was my responsibility to call and ask them to stay "late" even though I was not told that this was the case during check-in. When the manager asked which dogs I was picking up, she immediately responded with, "Yeah, I don't have the keys to their kennel." I have boarded my dogs in Indiana, Missouri, New Mexico, Arizona, Colorado, California, and Nevada. I have never been told that it has been my responsibility to make sure that I call to make sure workers are available during "open hours". Nor have I been told that the manager didn't have access to my dogs. That concerns me when my dogs have no one with them and the two people I could find don't have access to them. I understand that I arrived at the end of the pick-up window. I was more disappointed by the fact that I had informed them of my pick-up time, did not receive a call about changing that time, and there was no humanly way possible for the entire place to be locked up and vacated by 11am while staying open during posted hours.

Michelle and the rest of the staff do a great job taking care of our dog, We have taken our dog…read morethere for 9 years now and he is always excited and happy to get there. The facility has a lot of space for the animals to exercise and the have indoor and outdoor options for the dogs to run and play around. Place has always been clean and they have been very flexible and accommodating of our needs. All overall we have gotten a positive and wonderful experience with them.

Hands down, the most elite dog daycare in the area. The facilities, the staff, the…read moreaccommodations, the kindness, the professionalism, it is ALL superior, A+ and top notch!! My Banx cries with excitement when 1/2 mile from the location! He is SO excited to go and can not wait to get in the door! Teah, the manager, is phenomenal and provides the BEST customer service ever! This is the BEST Dog Daycare in the area! Thank you Oneka Pet Resort for taking such great care of my pup! So glad to have found you!

This review is for the trainer who came to our house to do a private session with our bulldog puppy…read moreand adult bulldog who were not getting along very well. We learned so much and now our dogs are enjoying each other. Highly recommend the personal trainer.

I have trained with Angela for over 15 years . She is an amazing trainer and cares about you and…read moreyour dog . Any problem or help you need she would be able to find solutions. Highly recommend. Karen H

We adopted a rescue who came from a bad breeding situation in MO. She spent her first 4 years in a…read morecage, forced to breed as often as possible. Needless to say, she had some some emotional and medical issues to overcome when we got her. With Angela's help in 1:1 sessions, we were able to help Ava overcome some of her anxiety and focus on being the great dog we all knew she could be. Looking forward to continuing Ava's progress with Angela and her other misfits.

This is a tremendous service! There's a great app that lets you track your sitter visits (GPS for…read moreany dog walks!). Kelsey and the rest of the crew are extremely communicative, flexible, and reliable. They provide such peace of mind when I travel!

Have used MJ the Critter Sitter to take care of our pets while we are away. Before the pet sitting…read morebegins, the owner will stop by to go over all necessaries that need to be performed and most importantly to introduce the petsitter to the pets. She also leaves written details of every visit. Highly recommend!