6/22/22: I'm so pleased with Richard and Freedom To Go! He was on time, courteous to my 86-year…read moreold Mother and helped her in/out of the car. She said he was very polite and can't wait for her next appointment! I highly recommend this business - thank you for having this service as it is greatly needed when your family member can't take public transportation! Extremely reasonable pricing too!

From the owner: What makes us different? Our customers and what they expect from us. They expect to be cared for…read more They expect to be treated with respect. They believe their time is just as important to them as our time is to us. They expect when they have to be somewhere, they shouldn't have to worry about being late or having to sit around for hours when they're done. They expect us to get out of the driver's seat to assist help them in and out of the vehicle, and load and unload their items. Are you a person who expects these things from your transportation company? Are you getting it? If not, give us a try. Many of you ask if we accept health insurance but unfortunately, we don't. We do accept cash, credit cards, debit cards, checks, and Gulf Coast Trade Dollars. For those who become repeat customers, we offer you a billing cycle that bills you at the end of the month instead of having to pay the driver at the time of service.

Good people and fantastic service! They were on time and courteous throughout the entire transport…read more The drivers were nice and they made the process as painless as possible. I would highly recommend them if you're in need of a non emergency medical transport service in the Bay County area.

DO NOT USE THESE PEOPLE. Charged me $55 to take me 13 minutes down the road. Recognized I was a…read moretraveler that needed help and prayed on it. Then took 22 minutes to go 13 minutes, asked me for directions even though I had no phone service. This company truly was a predator to air port arrivers. Even by their own business card I should have been only around $30. But nope. Took advantage of a military service member who had no options. DO NOT USE!

This is an update to the review from May 1st. He never showed up after paying $161 + change to…read moretake my daughters and I to the airport. After scrambling to get there in time for our flight home - he said he would refund me the full amount. Not only did he not refund me he called me childish on the phone as I was upset over having to panic at 3:00 AM to get to the airport for a 5:00 AM flight. MD (as he calls himself) is a SCAMMER and I would not trust him or this company to pick up my trash. I have now disputed the charge with my bank and made a local police report as he is SCAMMING tourist in the Orange Beach area out of their hard earned money. He gets Zero stars and I hope his Karma catches up with him....