Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

This company is a SCAM. They stole my information and started debiting $38.65 from my account…read moremonthly. When I called, guy who said his name was "Carl" had no explanation of how or why this happened. He said my account had been "set up but never used" and that he could return the money "no questions asked". Of course he could! When I asked for details, he couldn't give me any answers. He also stated he "had never seen this before" He implied I could've clicked on something by accident. NO, I did not click and register on a company or service I have no INTEREST or USE for and have never SEEN; and NO, I did not put in my bank information by mistake. He sounded shady, and it was completely silent in the background. I told him my bank would be contacting him although he insisted he would refund my money right away. I saw another review where the guy was told his money would be refunded right away and he was happy with the quick result. It's not about that- of course they will give you your money back no hassle, because they weren't AUTHORIZED to take it in the first place, and did so by stealing personal information. They do that so we can get off their backs when caught!

Give me all my fucken money back. this so called card purchasing company has been fricken taking…read moremoney out of my credit card $39.90 every fricken month. I know nothing about this business it's a scam !!! I am all the way in Hawaii . WTF!!!

Fantastic sales, fantastic techs everything from the build to the cutover was perfect!!read more

I've dealt with ACC Telecom several times over the years and have experienced nothing but excellent…read morecustomer service. Their products are second to none and when I've needed support they have gone above and beyond to ensure we have little to no down-time. I would recommend ACC Telecom to any business for their telecom needs.

Great customer support from expert technicians. Highly recommend for internet security.read more