My wife &I have been going to Sweet We Going to Sweet Charity for years and always enjoyed the…read moreambiance & selection! That being said we are extremely disappointed in the way the place looks now and overpriced merchandise. It used to be so inviting but now it looks very utilitarian, layout is not good with the tacky curtains separating some areas. The new management should talk to the previous people in charge!! For us we feel no reason to visit again

I was told about this shop about a month ago. Went in there maybe 3 times and always found some…read morenice things. Went in there today and all holiday stuff was 50% off. They had a beautiful Christmas tree that I fell in love with. I went up to the cashier who knew I was interested since had asked for a measuring tape to see if I could get it in my car. Well I measured and it would fit, so I went back in and said I wanted it only to find out the cashier sold it to someone else. I can't believe they allowed this to happen. At this point I'm not sure if I will ever return to this business.

I saw the injustice to this Company's reviews and had to write fully realizing that the 2.5 present…read morerating is no doubt either an apparition or a few disgruntled customers out of the thousands they served. I'm a General Contractor and have placed over 50 orders (Flooring) with them and have never had a problem. No late shipping, no wrong orders, no price games, nothing. So if you count my positive 50 experiences you have 4.8 rating. Use Yelp for Restaurants use the Better Business Bureau for Businesses is my advice. Jim Rochester Residential Remodeling LLC

We had our carpets installed when our home was built and they eventually buckled in various rooms…read more When we needed to have them re-stretched, it took multiple times for someone to come out. When the job was finished, they said that if the issue comes back Victor Furniture would fix it under warranty. Well... a few months later, the same wrinkle re-appeared. It took multiple calls to get a response from Amanda, their contact. When I told Amanda they originally fixed it, she said we would have to pay AGAIN. Finally, after explaining we were told it was covered from a repair this year, they agreed it was under warranty, but on the service date no one showed up. They I had to spend multiple calls trying to get someone to come out. When they did, they told me that it would be hundreds of dollars to fix. I'm really disappointed with their service.

I insistently drop off my gently used household items. The employees are kind and helpful with a…read morewide range of abilities so this is a great sheltered work space for them to be at. When I moved into a bigger house. I stopped and purchase some great furniture at very reasonable prices to hold us over. Till we bought new items, then we brought the older items back.

From the owner: Goodwill isn't just a store where you find incredible bargains like discount clothing for women,…read moremen and kids. Goodwill of the Finger Lakes, a not-for-profit organization, offers a remarkable way to make our community better. When you spend a few dollars at a Goodwill retail store and get a great deal on discounted clothing or make a donation of gently-used second hand clothes & other items, you'll be helping to change lives by creating jobs in our stores and funding innovative community-based programs. It's an amazing blend of entrepreneurship and giving back which feels good! So donate used clothes or other items at one of our drop off locations or come in to shop. Either way, you'll be helping to change lives in a big way.

Similar to other Big Lots in regards to item, selection, cleanliness... However, the staff at this…read moreparticular store is some are the worst staff I've ever met. The gentleman who works in what appears to be the furniture/back room inventory has been the only person with any sort of customer service skills. On more than several occasions store associate Michael has been rude, offhanded, and completely unknowledgeable. He does not care about the customers experience in the slightest.

It's been a running joke with my friend Russ that I spend too much time at Big Lots. Looking at the…read morenumber of my check ins there, I guess you *could* say I go there fairly often, but I'm not quite as addicted as I used to be. Still, as an avid movie buff, I love checking out the assortment of DVDs that wind up there... over the years I've picked up some limited edition box sets and some rare & obscure films (Eating Raoul, Melvin & Howard, Demon Seed & other cult classics). Big Lots is also one of the few places around where you can buy reasonably priced USB and HDMI cables. Why buy an overpriced Belkin or "Rocketfish" cable for $39.00 from Worst Buy when you can get a comparable cable here for $12.99 (or less)? Caveat Emptor! There's also a pretty decent selection of RTA furniture here. So I guess you could say I'm a regular here. This store, located in East Rochester's Suburban Plaza, looks to be fairly well run. The staff here has been pretty constant, which is a good sign in today's economy.

Terrific Service and Helpful Ideas, many options to choose from, some may need several weeks before…read morethe items are shipped.

Great furniture. Great experience Amazing selection and…read moreinventory in stock at warehouse pricing. Easy to find next to Amazing Grains Bakery in Fairport.

I stumbled upon this unique design shop leaving living roots, since they are in the same building…read more What a wonderful store front. They had the entire place seriously decked out with Christmas displays and charm. I was amazed until I found out this is an interior designer shop. They do custom personalized work for clients catering to all styles. The staff was very nice and knowledgeable about interior design. If you don't believe how great they are just check it out yourself and see all their beautiful floor displays. When I get my next place I'm definitely coming here for help :)

Mary Jo at Ambiance Design Gallery is a truly talented interior designer. She has an exceptional…read moreeye for design, years of experience understanding the ins and outs of furniture design and residential interiors, and has a professional, friendly way with all her clients. For those who want the perfect gift or just some small touches to spruce up their home, her retail space is filled with beautiful treasures to delight almost any design style!

Highly recommend Shepherd Trading. Recently contracted him to stain and weatherproof our old front…read moredoor. Very happy with the results. Excellent communication during the process. Demonstrates real care for customer satisfaction. Small fee for pick-up and delivery which was appreciated as I don't have a car. Already working on a second project together.

We used Steve at Shepard Trading to refinish our mahogany buffet in December 2024 and it turned out…read morefantastic. The quality of the work was better than expected and basically flawless. Steve was very prompt, professional and informative on his timeline, expectations and communication which was very much appreciated. The communication part was key for me as he kept in touch throughout with the process. I would use Steve again and highly recommend him to anyone else.