In contrast to the anxious cigarette smoker, a debonair cigar enthusiast drags with ease, calmness…read moreand urbanity. He is appreciative of the craft and heritage that manufactured his cigar. Since a fine cigar hinges on tradition, one should be purchased and consumed in a place that compliments those very same qualities. SMOKERS HAVEN of West Seneca, encompasses those aspects, offering a long-standing "father-son" store that embodies the tradition of the industry and passtime. The owner and staff are exceedingly friendly, knowledgeable and helpful. The store features an array of loose tobacco, rolled tobacco, and pipes hand crafted on site, which provided a cornucopia of sights and scents. There is a cozy masculine lounge in the rear featuring leather chairs and tall ashtrays for your embers in which you can relax and momentarily escape the hustle and bustle of the outside world. 5/5 would recommend versus Buffalo cigars and Nice Ash which are other cigar stores in the area.

I really like this place. The guys are so friendly and always make you feel welcome. They have a…read moredecent selection of cigars and it seems like a great place for pipe smokers, (though I don't smoke a pipe, so not sure how accurate that statement is). One thing thats a bit tough is that it gets really smokey in there, so I have to be sure not to walk in with my suit or wool jacket on or I'm going to dry cleaners that day. It would be nice if they had better ventilation as I would consider staying and enjoying a smoke.

HORRIBLE CUSTOMER SERVICE I purchased a product that was…read moreunsealed and used! Less than 24hours I went in the store, receipt and "USED" product in hand to obtain a refund, and I was told they refused to refund my money!!! UNREAL I emailed the company owners Renee Herbst and Ryan Greaves for help; if this doesn't I will be forced to file formal complaints and open a case against the business.

okay place, decent supply of equipment, pricing isn't up to par with online with the products they…read morehave. It'll have what you need in an emergency if its something you cannot wait for. was looking for an atomizer for my battery even brought it in, they blamed my battery for it not working while they acknowledged it worked on their products (which I haven't seen anywhere else, and a single battery with no features or temp control that costed 50 bucks is insane) thats fine tried to return the canister since it was useless for my equipment, which I was told by the worker there that there would be no issues if I cannot use it at the time of purchase. tried to return it the other day after verifying it doesn't work on my battery or any other battery in the vape shop. they said they won't take any returns as per policy, even though I had a receipt from the original time I purchased it and it was less than a week, their response? its your problem not our product. thats cool, I'm out 30 bucks, they're out of a lifetime customer that has been going there for years.

The service was unbelievable, they had patience with me showing me the selections of different…read moreproducts, they explained to me that they have no rewards program that I can use to save money.. great job

I go there for any "odd" items (Glass Cleaner, Hemp Wraps, etc). Plenty of great item options &…read morereasonably priced. Joe is both friendly and knowledgeable when it comes to my specific needs that is usually in stock. Thanks guys!

Went here this past week. For a bunch of goodies! Reasonably priced too! Great customer service and…read morea great experience over all! Thanks again guys!

Had a friend break my rig! Came in here because they were close to me and always wanted to stop in…read more All I can say is friendly! Decent selection of name brand glass and a very large showcase of all the E-rigs and cool newer released items! Coming back here based upon the super friendly service and the good conversation. Highly recommend

Waaaay more my speed and better experience than the store on transit! This was an AMAZING…read moreEXPERIENCE! I'm considering joining their club if my next visit is just as welcoming and amazing. This is the flagship store which is obvious. The staff were so incredibly welcoming, knowledgeable, friendly, informative, made suggestion(which were dead on perfect), gave a club house tour, and were talkative. I felt at home there and it was a very calm classy vibe so we ended up buying more cigars, a lighter, and lounging. If you follow me I've been to every cigar bar in Pittsburgh and about 10 in NYC. This was the most welcoming, chill, and clean out of them all. A major reason why I'm considering joining the club is the outdoor garden with a patio, grill, bar, games.... and the amazing club tour. FYI bills and sabers players frequent this location for a reason. I highly recommend it!

Decently sized lounge with a separate area for alcoholic beverages. Large selection of cigars and…read moreother good service from the staff. Prices are very reasonable. Not many unicorns available but they do have a large selection of your basic cigars.

They have some cheap torches and have a great prices! The…read morestaff was very friendly the first time I came in and helped quickly with everything I was looking for.

From the owner: We have everything you’re looking for at great prices! read more