Karen is the best! Has made a world of difference in one training session. Also helping us train…read morea service dog. I can't say enough good things about her.

Rebecca is awesome. Dropped my dog off for the first time. Check in was easy and we were all set…read more As I left I heard her outback with the dogs. She was actually playing with them. She told the dogs how pretty they were. Today our dog ran to the door and pointed out the leash. She couldn't wait to go back, and we couldn't wait to go ski. This area has needed a dog daycare. I'm so glad that they got such a good one.

From the owner: Doggie Daycare, Luxury Grooming and Certified Behavioral Dog Training facility located 10 minutes…read morefrom the village of Ellicottville, NY. Our chic facility features radiant floor heat and over 2500sqft of indoor and outdoor play space. Lobby includes top tier pet supplies. Group training classes regularly held. Private training available by the hour. Luxury grooming available on weekends. Owned and operated by a veterinary technician.

Almost 6 months ago I adopted myself a doggy. He is an incredible little fella who just wants…read moreeveryone's love and attention, but he missed out on some of those basic doggy manners (like waiting patiently at the doors vs. trying to squeeze right through it, not trying to snatch that beautiful slice of pizza on your unattended plate, etc.) that most pups learn as they grow up in a loving and caring home. I had originally planned on taking my dog elsewhere for doggy training classes, but after talking to the ladies at Dog Speak, I knew this was the place for him. So far we have taken the 'Doggy Manners 1' course, and we will absolutely be back for 'Doggy Manners 2'! The small class sizes allowed for less distractions, more personalized lessons, and more attention to anything we were struggling through in order to build that rock-solid foundation. These ladies really know their stuff. We've been doing our homework and practicing a lot at home, but after only a few weeks I've seen a world of a difference. I would absolutely recommend Dog Speak to anyone looking for doggy classes. I do not have a single regret about coming here; money very well spent. We have not tried any of the grooming services yet.

Your Paws and Me was a GOD SEND for our little fur family! we had gotten littermates and basic…read moretraining was such a struggle with 2, not to mention the overwhelming obstacles we have encountered with having littermates. From the very first ohone call we knew we were in good, genuine, knowledgeable, and passionate hands. We sent our boys for board and training (3 weeks total) and it was the best investment. We loved getting regular updates while the boys were away and we never once worried about how they were treated or if they were being loved and cared for while boarding. No complaints about our experience at all! Both our puppies and we as their owners were given all the tools we needed to continue to be successful once we were all back home after board and train.

From the owner: Your Paws and Me prides itself on using classical and operant conditioning with NO positive…read morepunishment when training our beloved pets. We use Positive reinforcement in all training, which is considered a mark and reward system. We will never use or advise using shock collars, choke chains, prong collars, or any other aversive device or tool. We work to open a line of communication between you and your dog that will create a lifelong trusting bond without the worry of behavior fallout from aversives. We offer puppy, basic and advanced good manners, general behavior modification, board and train, vacation boarding, and day training. Your Paws and Me will use the most up-to-date scientific methods in dog training! Visit our website today for more information.

When we arrived, which was later than expected because we were from out of town, wanted to try a…read morecloser boarding facility to where we were traveling, and my work didn't allow me to drive up early enough the night before to make the required drop off time - which is not flexible even though they have 24 hour staff, so I was charged $135 for a night my dog didn't stay - my dogs room reeked of pee and was filthy. We had a trip planned so we had no option but to leave our dog there and hope they would clean the room for him. I felt awful and unsettled as we left. While on our trip, we had a family emergency that required us to cancel a night early and head back to where we live. I expressed this to the front desk, who said because I couldn't get my dog by 4:00 PM (or 4:30 PM - something insanely early) I would be charged a $125 fee for picking up "after hours" - this was not communicated to me previously, and I was told by multiple staff pick up by 6:45 would be fine to not incur a fee. Keep in mind - they have 24 hour staff - so I don't know why I would even need to be charged a fee for getting my dog early when there is staff there that can check us out. I was also charged another $135 for the night my dog did not stay. We had no options, so for 3 days and 3 nights, I paid over $1,000 for my dog's stay. Our dog was also supposed to be groomed on his last day, but was groomed a day early. We gave very specific instructions that he needed prescription shampoo used - which we provided - and they ignored that completely which led to my dog now having hotspots we have had to deal with since returning home (and dealing with our family emergency). The front desk staff was so sweet, and lamented and agreed with my outrageous bill, and stated that "they even charge me to board my dog here and I work here." Yikes. After communicating my disappointment with all that had transpired, I got a $30 credit to my bill for the dirty and pee-filled room, and a $110 refund for messing up the shampoo. That is it. $140 back on an over $1,000 bill. Yes -- many of these issues were in the fine print of the agreements you sign to board your dog - so there is little I can do about it, but I feel it is important others know about these fees and charges. I board my dog at very reputable pet resorts where we live (Pittsburgh, PA) and nothing has ever been this expensive, nor have the staff ever been this difficult or not accommodating. We will not be back.

Please do not board your Pets here!!! was routinely using their services because my dog seemed…read moreexcited to go back and seemed happy when we picked him up but we've had some sort of issue every time. Most recently we were texted photos of our dog bleeding and told to pick him up and take him to the vet, they said they didn't know what happened or when, but they noticed "a little bit of blood". I got there about an hour later (the fastest I could get there) and they did nothing to stop the bleeding, they moved him to a different enclosure and I could see that both enclosures were covered in bloody paw prints. They said they assumed he cut his paw on the chain link fence, and said that if we want to prevent him from getting cut in the future we could "upgrade" him to a smaller room with a glass door. A total extortion, your dog is at risk here of intentional neglect so they can up charge you to the next room. We took our dog to the vet to get his paws fixed and they found out he was bleeding from 5 different cuts on his front paws!!! Not just a one time cut, multiple, deep cuts in different directions. I called to tell creature comforts this the next morning and ask they check the enclosure my dog was in for anything sharp before allowing another dog in there, because obviously all of these cuts didn't come from a standard gate. I was not asking for anything from them, just trying to protect another dog from needing stitches and sedation. And I was met with the most hostile employee "Dave". What a horrendous person, no compassion, told me it was my fault it happened and that I should have upgraded my dog (who had been in this same enclosure without needing stitches 6 times before) to a nicer room, and that this was a standard issue for dogs to intentionally hurt themselves. So unless you want to pick up your dog bleeding and be told it's your fault, don't board your dog here. Truly terrible response to this situation. Predatory practices, and that they let my baby bleed for an hour without trying to staunch the blood is crazy. I plan on reporting them for animal neglect.

My Staffy Pit-Mix has been going there for hoarding for the past 7 years. They LOVE him. He doesn't…read moreplay well with others so he gets lots of attentions, when he's not snoozing away in a room (no crates). I love that I can see him on the cameras. And best of all there is ALWAYS someone on site - 24/7. Mark, the owner, is also an expert trainer and taught us how to use only positive reinforcement to make out 95-pound snuggle Pit the very best family member. Would never board our boy anywhere else.

I asked for help several times. I did everything I was told. Unfortunately killed another of my…read moredogs. I always recommended Mark. He never contacted me when I texted or messaged. I believe he is so fixated on dogs out of the country. I asked for help several times and did everything he said. At class he made my dog aggressive. She has a new home but my border Collie is dead.

This business isn't just about pet training, but I could only select one topic from the drop down…read moremenu. This business - rather this man does obedience training, boarding, and a variety of other training issues, as well as installing underground fencing. If you've heard of stories about underground fencing - most likely it's because the owner was not trained rather then the dog. It takes training for both owner and dog for an underground fence to really work well and Tom Beitz knows how to make it happen. His logo statement is creative as well, Where Sit Happens". Verbal and visual commands both work on our dog! Tom Beitz, even the name is fitting, is a professional dog trainer that we've used to train two GSD's with much success and both remain in our yard with an invisible fence. He also stands behind all the products and gives you the individual attention that dog owners need. With both individual training and group training - you and your dog deserve the best and I highly recommend giving Tom a call if you have any dog training needs. We've been dealing with Tom for over 5 years now and recently had to have him stop over to look at a broken collar. While he was there - he gave us some additional instructions for both dogs, replaced the collar and off he went. It doesn't get better then this!

We found Tom Beitz and Smart Dog Solutions by "accident" when we were looking for a potty training…read morebook for our first dog. Phoebe was trained in 36 hours. Flipping through the book I found his web site cited for obedience and off leash training. When I looked up the site and found he was from Hamburg, NY I couldn't believe it! He came to our home once a week for basic obedience training for our puppy at about 3 months old. His techniques are amazing! Our dog took to them quickly. He helped us with pulling, jumping issues and helped us to sit stay, leash walk and place. He is experienced and truly cared about our dog. We are calling him again when she is 9 months old to start more advanced obedience and off leash work. I recommend Smart Dog Solutions for anyone who wants a "good dog." Truly we learned that there are no bad dogs, just untrained ones. Phoebe is well on her way to becoming a certified therapy dog!