They do a great job with grooming and boarding our Aussiedoodle. He doesn't mind going at all and…read moregets excited to see everyone. Highly recommend .

Would love to buy land out here but the barking dogs constantly is not worth it when you want peace…read morein the country outside of town and they're personally owned dogs bother the ones in the kennel constantly

Everything went well with Dr Cooper he is the best veterinarian. I have been taking my pets to him…read more for probably over 15 years he is the only one I want helping my pets

Dr Cooper and his staff are amazing. Dr Cooper wasn't available the day we had to take our 13 year…read moreold dog in to be put down due to health issues that was causing her not to be able to breathe. We was told he was he surgery but he had another surgeon come in and take over that surgery so he could be the one to take care of us during our loss. He was with us the whole time!!!! We have taken all our pets there and still do. Recommend highly

Very clean store with a nice variety of pet options and supplies. Different pets available every…read moretime I go in. The owner is very nice and helpful, and knows her regular customers and treats them like a friend instead of just a customer.

I have gone to Salem Veterinary Service for years and me and my kitties have always been treated…read morewith kindness and compassion. They take time to explain all the options and costs. They saved my kitten Dora who was near death and she is now a very happy and healthy girl. They take a genuine interest in your pets and how they are doing, and the few kitties I had that were terminally ill the whole staff was very supportive and gave me all the time I needed to say goodbye before euthanasia. Very caring, not just in it for the money. I would not go anywhere else. Highly recommend.

They saved our cats life she came in with a bladder stone miserable and after being diagnosed about…read morea week later she was recovering and healing now she is playing with her brother and happy as can be the staff is happy to be there and always nice and the price was less than expected I won't go anywhere else they have my buisness for life

We were heartbroken and at a loss with the sudden passing of our cat. Because it was nearing the…read moreholidays money was tight. After calling everywhere within a 50 mile radius if our home in Louisville we found Ohio Valley was the most affordable option. Which sometimes affordable means lack of quality. NOT the case here. The quality of service was phenomenal. The owners are wonderful. They were very compassionate and understanding. It allowed for a very hard time to be more manageable. We did not have our cat buried in the cemetery, he was cremated. Everything was done quickly and without any issues. Thank you so much! -Sneezy Smith's Family

Very peaceful & beautiful cemetery with reasonable costs. After calling all the other pet…read morecrematories in Louisville, I found Ohio Valley to be the cheapest service of them all. I thought that with the cheap price it would be in a cheap setting, but I was wrong. The place is set on a beautiful quiet farm acre away from the city and traffic that I was most pleased with in the same town that I first got my dog. Dan, the older gentleman and owner of the business was very polite and patient with me, he even helped carry my 80lb great pyrenees' body to the crematorium. I even got to watch the cremation take place. Although he operates his business from out of his house, and the pet cemetery from out of his backyard its not as bad as it looks. All in all I'm satisfied that I got my dog cremated there, I feel like its only right to cremate him in the town he was from. Total cost of cremation along with his certificate and elegant urn came about $168, its not that cheap but compared to other places that range from $200 and above in Louisville its reasonable given for his size.

I like this place but I cant get any one to answer the phone. They do call u back and u r carrying…read moreyour phone with u all day. For some reason couldn't get the call.i just wish they would have a person to answer their phone. This is the 2nd day I am trying to talk to someone I am looking to board my dog for 2 weeks. Time is running for me.

I just had my dog (patches) spayed They were very polite and done. A great job patches is doing…read moregreat contacted them after the procedure and they contacted me back timely and was very friendly and very helpful very pleased with the service

Very unprofessional. Tells you one thing over the phone and in person and then when it comes to…read more"the thing" they say they never said that. If you like being called a liar with a lot of attitude, I guess here is perfect for you. Ok I have a 12 year old dog that is having seizures when he goes inside buildings. The vet he usually goes to, he had 2 seizures just waiting for a medication refill and exam. The next vet that was cheaper, seizure within 5 minutes of being there. And then the emergency vet he had 10 there. Anyways theres a trend right?! So I need ONLY BLOODWORK done, that's it, hes on some medications that mess up your liver. Well I was told days before going there that they could help me and take nibbler blood from in the truck. If there was any trouble then we would have to bring him inside. They were going to do the blood draw and then they ask how long hes been on the meds. Close 4 weeks isnt ideal, needs to be 4 weeks or more... so we needed to come back in a week. Ok no biggie they said they'd still take blood from nibbler from outside. (Had my dash camera going so it recorded this whole thing.) Next appt. Lady was super rude coming out to talk with us first off. Lady said shes goin gto take nibbler inside to go so an exam and bloodwork. I told her blood is supposed to be taken from out here because of the whole seizure thing. She made sure to tell me no that's not how things are done, and proceeded to talk down to me and very rudely also. I asked her if she would go alone of the girls inside or even the vet about it, because I spoke with a lot of people there. She rolled her eyes everytime I talked, and she went inside to ask. 45 minutes go by. Were sitting curbside, its 80°+and climbing. We were sitting in the bed of the truck, but nibbler was getting way to stressed because they were clearly ignoring me. No other vehicle was there either, just my truck. Moved nibbler into her ac on full blast to chill him out. Finally get a phone call- they coudlnt be bothered to come talk to me again, they talked with everyone else when they were out there. It's the vet herself telling me she never said she would take blood from outside, and how she had the girls talk to me last time about having to bring him inside. I tried talking but she wouldnt let me. Told me that it is against something to take bloodwork from the vehicle. I finally was able to talk and tell her again about he seizures, and I'm not forcing him to have a seizure going inside a building, and how I have the conversation from the girl last time I was there on my dash camera, she straight up said sure you do maam. Sure you do. I asked her why would I drive an hour for you guys to do the same thing my vet was going to do?! You guys told me you would take his blood from my truck. And if there was a problem THEN we would discuss options. But whatever. Being called a liar from another money hungry vet is my last straw. They want my dog to have a seizure so I'll have to pay more money for the visit then. It's a good couple hundred dollars extra once he starts having a seizure. I know this because its happened 3 times now. I'm not harming my dog because you want to harm him then fix him. You are a disgusting vet. I had someone who used to work with you guys call and verify that you guys would take his blood from the truck, you guys even told her yes and for me to just call. Did you forget about that? Would not ever recommend. Full of liars and deceitful people.

Izzy was so great with our 2 new babies- I was nervous letting someone else do grooming on my dogs…read morebut I wanted our 2 new additions to get used to someone else as I'm getting too old to do it. She did an awesome job , they look so beautiful and Kooper and Kimber loved her! Sudan Helmsing