Great caring vet techs and Dr Thorn is awesome. They take great care of our dogs and we have had…read moresome emergencies and they go above and beyond to treat our dogs.

It's been over a year since my dog died in my lap in their parking lot, waiting for my 'emergency…read moreappt' @ 9. I called at 0730 a.m. and they said to come at 9. How that is an emergency visit that warrants extra payment is beyond me...so I went early and knocked early; I could hear them in the office but they did not answer and in waiting she died. At around 9, a young girl wandered out with a puppy to pee and had no sense of urgency and no bedside manner. They let me in and took my dog to the back. I ordered her ashes and paid over 800$ for all. Later, at home, I wrote to the doctor saying how disappointed I was at the lack of care I rec'd. He called me to talk and I called him back and left a message and he did not try to reach me again. Meanwhile, back at the ranch, I work with a person who used to work for AAH and boy, did I get some validation on the crappy care he offers; his GREED, his anger issues, his throwing of things, his yelling at employees and finally, his lack of professional ability and care. My dog would have died anyway I'm sure but at the expense of 800$???? I have gone to All Creatures in Evansville and though some may not agree, have wonderful care there.

Preston and crew have always been the best to deal with when boarding our doggos. They always went…read moreabove and beyond, even bringing in a vet for a second opinion on a sick pup that his vet wouldn't accept payment from us. They always remember our dogs, and our dogs always got excited about going there. I only wish i could find another boarder half as good as Four Paws here in Texas since we moved.

I attempted to contact this business through email, phone calls, and two visits to find out if they…read morecould board my dogs. After scheduling my dogs online, I received an email stating they could not accommodate my dogs' needs, which I understand. However, it would have been better to have this information weeks ago when I first tried to contact them. After I posted a negative review on Google, the owner/operator trashed me on social media, trying to bully me - funny when you sign up to board your dogs, you have to sign a waiver not to post negative reviews on social media.

Cost is crazy high... high like "an arm and a leg, HIGH!" They recently took our pooch in the back…read moreoffice and provided two services that we neither asked for or approved. The time before, they wanted me to dope my dog up because they can't handle him. You'd think they'd have the skill set to cut his nails, but they'd rather I give my dog DRUGS to make it EASY ON THEM with no thought to what's GOOD FOR MY DOG...drugs aren't! Care for my pets is useless if I CAN'T AFFORD their prices. Walking in their door will cost you at least $56 dollars, and that's before they've even looked at your pet yet. Who do they think they are? I don't know about you, but I'll go to a Vet clinic where my dog is king...not to Altitude where clearly MONEY IS KING.

Just moved here from Arizona. My Older Border Collie was really sick we rushed him to Altitude and…read moreit was 5:30 pm closing time but they stayed and took care of him. Thank You! They ran some tests and got him one the right meds. They got Cooper hydrated and he is much better this morning.

The staff here do not know how to groom properly, the hair/fur on my Australian Shepherd will never…read morebe the same. The staff here do not know how to introduce themselves to animals and have no time or care to help an animal feel calm or comfortable before coming to probe and poke with thermometers and needles. They will bail on treatment and they act afraid of animals. Then deny they do anything wrong and tell you to go find another vet, if not satisfied with the lack of care. The manager will not care if you and your pet have been mistreated and only backs his lying staff. Do yourself and your pet a favor and find another vet to go to. Lots of staff turn over so there must be internal problems.

Dr. Gray-Dockham and her team have taken great care of my dogs. We've encountered serious medical…read moreissues including viral meningitis, cancer and a rattlesnake bite over the past few years. The team has treated both my retrievers with excellence. I trust them with my furry children's lives!

We had so much fun browsing this store! From their specialty foods, to all the options for toppers…read moreand food additives. Everything has top notch ingredients, and the man and woman that were working were two of the sweetest people I've ever encountered! What a lovely shop. You can tell they're passionate about their products and what they do. I really loved this store and I know any pet owner will as well.

Years ago, my lab was diagnosed with food allergies. It was impossible to find food for her. I went…read moreto EVERY store in town and read through the ingredients on hundreds of bags of dog food. Even the grain-free and hypo-allergenic varieties at PetCo had something in it she was allergic to. It was getting to the point where I had to decide if I was going to feed her food I knew was going to make her sick or have to make all of her food for her. Thankfully, K&M opened. The first time I went in and told the staff what I needed, they walked me through every bag of food in the place and went through the ingredients with me until we found a brand that would work. The staff continues to recommend new treats that fit with her diet, and even let me know when one of the varieties I buy was changing their formula and adding an ingredient she was allergic to. This store is an AMAZING addition to Casper and Casper pet owners.