This is the best mattress store on the Gulf Coast, hands down! Locally owned by brothers from…read moreGulfport. They are extremely professional. They listen to you and help you pick out the best mattress for your needs. They are very knowledgeable of their merchandise... I mean they have only been open around 30 years. They match prices and free delivery, locally. I have bought many mattresses over the years, Sleep King is the only store I trust. I have referred family and friends and we all seem to agree, that this is the store. They have stores from Gulfport to Pascagoula, to accommodate the Gulf Coast. I highly recommend this store for mattresses.

Last week I had the pleasure of speaking with the owner of Sleep King in Gulfport, Ms.. My mother…read morewas having trouble with the motor on her bed. She was thinking it was the motor that needed to be replaced and was ready to have to buy another one. ( She purchased her bed at least 3 years ago). I called the store and was told that their maintenance guy, Doyle, would call me the next day. The next morning I received a call from Doyle stating he was in another town going on other calls but he could talk me through resetting the remote instead of me having to wait till around 4-5pm. I explained I was not at my moms house yet, he said no problem, just call me when you get there and I can talk you through it. I called him about 2 hours later and once he explained the steps to take with the remote, it started working again. He explained that my mom must have pushed too many buttons and the child safety feature set in. He also told me to keep his number and if/when it happens again to just call him back and he will talk me through the steps again!! EXCELLENT customer service!!!!!

This is the Serra store. lots of sleep number beds. They are nice mattresses but insanely…read moreexpensive. If you want a cheap mattress this is not the place to go. This place is actually in Diberville and not in Biloxi as listed in the address. It is right in the Promenade shopping center. Starbucks is next door if you want coffee! customer service is good and you are greater right when you walk in the store. good place just get ready to spend some money. There is another mattress store across the bridge right across from Walmart if you want a cheaper mattress. So you could try that place for a cheaper alternative.

First time I've ever been in a "Sleep Number" store. Lauri was AWESOME! Consummate sales person…read more No pressure, just the facts! Great product and well thought out in store experience.

Will never shop at this place again! Stepdad bought a lift chair for his back. Had to call the fire…read moredepartment four times to get him out of it. Called and spoke to our salesperson, Susan who said she was with a customer and would call stepdad back. That was a week ago! Horrible experience! Friends, stay away from this place. As I said, Susan Collins never called back as she said she would.

I'm impressed with their after sale service! I purchased a recliner/ lift chair in March 2024…read morewhich my husband loves. It stopped working 7 months later. Barbara (manager) sent out their troubleshooter personal immediately and they were able to repair the chair immediately! Highly recommend this store!

Very friendly staff. Good selection, and I found just what I wanted, for less than I thought I was…read moregoing to have to spend. Delivery was fast and correct. Very happy with my bed, and the experience! Thank you Matress Direct!

Our sales woman, Gwen was a very pushy woman and they have no after sell customer service. I urge…read moreeveryone to shop another mattress supplier. When I called to get an update on a mattress that should have been easily covered in the warranty she started giving us the run around about it was our fault because of the frame. Will absolutely never shop here again!

Great customer service, equally great was the price I paid for a new bedroom set. Was helped right…read moreaway when I entered the store and the sales lady answered all my questions. Everyone was very professional from sales to the delivery staff.

Top of the line! High quality furniture and high quality staff! Very reasonably priced as well!…read more Absolutely recommend and will definitely be back!

Staff is very friendly and knowledgeable of the products they offer. They allow you to search the…read morestore with zero pressure to buy. Local professional delivery is only $75. The quality of furniture is very good. The credenza we purchased is heavy and made with solid wood. Delivery took 3 days and they texted about 30 minutes before arrival. If you see a red sold tag, then ask they most likely have another in the warehouse located behind the store. Support local shops! I would purchase from here again.

have a great selection of furniture in their service is excellent and the price is goodread more

My mother found a comfortable sleeper sofa . Delivered today; a week early !! Customer service was…read morereally good ! My mother shopped for living room furniture, a sofa and chair. The sleeper sofa mattress is high density foam which we laid on in the store . We could not feel bars or springs . The bed was even with no lumps or bumps . The real test will be Easter 2024 week ! The sleeper sofa will get slept on . The price was well within her budget . The value to cost seems very good . The furniture seems well made with extra large feet and firm frames. The sofa and chair cushions seem well supported and are easy to get up from . I rate our experience 5 star for service , quality and value to cost . If needed I will update after Easter.

I told them I needed a bedroom set that I could pick up TODAY, they said they'd look and see what…read morewas in stock at the store today, guaranteed me that they had a couple sets, sent me pics and info on the ones they supposedly had, we picked one out, talked pricing, etc. I then drove 30 minutes to go pick it up. Turns out, it was all a ploy just to get me into the store, where they informed me that what they meant by in stock and able to pick up today, actually meant could have delivered in about a week. Total joke of a company, horrible business practice, and terrible employees to pull such a thing.