We had an excellent experience with a sales person here -- I wish I could remember his name! He was…read morefriendly and not pushy at all. He didn't follow us around and didn't try to sell us things we need. He was just helpful, it was really refreshing after some previous back experiences. Would definitely shop here again!

Excellent customer service and fair prices. Really liked Todd, he went out of his way to help us…read more Also, their delivery charge is very reasonable, unlike other furniture stores in Lubbock

When I bought a new house and began shopping for furniture, Furniture Row was one of my first…read morestops. I had recently purchased a mattress from the attached Denver Mattress, so I decided to look at Furniture Row for additional furniture. We found a couch we liked that was on clearance because it had been discontinued. The clearance price was around $2,200, but because they were running customer appreciation weekend promotions, we asked what the best price would be. The salesman told us to make an offer and said he would take it to his manager. We explained that we did not want to make an unreasonable offer and asked if the manager could simply provide their best price. Instead, the salesman repeatedly pushed us to give him a number. When we finally offered $1,200, he responded with "that's kind of low" in a dismissive and unprofessional tone. That was frustrating, especially since we had already made it clear that we did not want to lowball them. He later came back and said the lowest they could do was $1,950. Since we had been told to make an offer, we believed there was room for negotiation. However, when we mentioned that we had found a very similar couch elsewhere for around $1,500, he told us to go buy that one. The tone and delivery came across as rude and made us feel like our business was not valued. The furniture itself appears to be good quality, but the customer service experience was disappointing enough that I do not plan to return. A large furniture purchase should feel professional, helpful, and customer-focused, not uncomfortable or dismissive. Based on this experience, I would be very hesitant to recommend Furniture Row, especially when other stores like Ashley Furniture provided a much better customer service experience

From start to finish, this was an amazing experience. Our salesperson (I wish I could remember his…read morename, but I believe it started with a 'Z') was so helpful. We purchased a bed and dresser. It was delivered and set up today. The whole experience and communication was flawless. The new furniture looks great and is quality and we got a great deal. So grateful for this place and how well they served us!

Incredible customer service. Everyone we dealt with was very professional and kind. Micah and Al…read morewere very knowledgeable and so easy to work with.

Our son had surgery, and we realized we needed a reclining chair ASAP! I called Al in advance and…read morehe had a personalized selection of chairs picked out. From the time we arrived at the store to the time the chair was delivered was 3 hours. It was the most incredible selection of reclining chairs at reasonable prices and truly amazing service! We are grateful customers.

We needed a new dining table and chairs and Consignment Gallery had what we wanted! Easy to shop…read morein the store and questions were answered by the owner or Kurt. This store sure beats buying brand new from a big store!

Love this store! No junk just slightly used furniture. I have traded here for several years as well…read moreas them selling some of my furniture. If you are looking to save money vs new this is the place. Sue and her staff are very nice people.

Amazing furniture store. Very large with all types of furniture styles. Outdoor and indoor…read morefurniture. Statues and decorative yard art along with home accents and much more. It ids quite a drive outside Amarillo but worth going. I have been coming here for almost 20 years and have purchased alot of furniture. My complete bedroom set is from here and we still have it. Go by and stroll around just to see you will not be disappointed. I highly recommend you take the time to check it out.

Their selection merchandise is amazing, you will find what you're looking for. My wife and I…read morepurchased four pots for the front side of her house, their products really set our house off from the neighbors.

This place is great! Sooo many options. Loved the Halloween decor with the huge inflatables and…read moremoving inflatables. From patio decor, chairs galore, bookcases, lamps, and the whole other half of the store I didn't make it to. You could spend house in here just browsing. Got a great entry way coat rack/seat/shoe that was on clearance with 25% off. From the items I did look at the price was reasonable and I'm sure when they have sales it's great. Service was friendly and they were helpful when asked about location of items.

At Home had all my home decorating needs with a huge selection to choose from. Prices were…read morereasonable and compatible to Target, Walmart, or Costco. The Associates offered to help me find items if I couldn't find what I was looking for-great service!

We had the best experience with Ramsower. We live in Midland and went to Lubbock to find a new…read morekitchen table because we couldn't find anything in town. Holly was fabulous. We had a few issues after receiving our furniture (nothing that was their fault) and they worked so hard to make everything perfect for us. We will definitely buy from them again!

They were very nice, I just didn't see anything that I was dying to have. It looks like they are…read morehaving a decent Labor Day sale at the moment, go check it out before the sale is over. It's very nice furniture and from what I could tell, you can get customized pieces. I know this store is fairly new, not sure why I was the only one inside. Give it a chance if you are in the market for furniture.