If you need to sell an estate, these are your heros. They helped us through the process and made it…read moreas easy as possible. I highly recommend them for estate sales. Oh, and their store downtown is really cool and very interesting.

Really cool store with beautiful pieces at a great price. Lacey was very helpful and friendly…read more Great sales too!

Waiting to see how they handle our complaint...quality of couch, loveseat and carpet is…read morequestionable.

Best La-z-Boy store we've been to. Excellent customer service. We were greeted and felt welcomed…read morethe moment we walked in the store. Shout out to Martha who patiently took the time to show us the different styles of recliners and sofas available and the difference between the styles. Highest appreciation to Erin (designer). Can't say enough about Erin and her customer service and patience. Erin went above and beyond assisting us with designing our family rooms, dining room, and nook. We appreciate her expertise, knowledge, and attention to detail. Erin consistently communicated with us and followed up on the status and updates on our purchases. Erin made herself available to come to our home for each delivery and ensure everything was delivered and we were completely satisfied with purchase. If you're looking for quality furniture and great customer service come here. If you're looking for gifted designer talk to Erin!

My husband and I just moved to the Fredericksburg area. We decided to go to American Freight to…read morepurchase some new furniture (two couches, a bed and potentially some other items). The first day we stopped by (29JUNE2023) we were helped by a gentleman. He was very nice, answered all of our questions, except for specific discounts, and delivery questions to which he referred us to his manager, who was off that day. My husband and I decided to leave, and think about the items we were interested in. On 04JULY2023, we came back to American Freight to purchase the items we saw and liked on 29JUNE. The same gentleman was there. My husband and I went over to the items we liked and decided we were going to buy them that day. We spoke to the gentleman and told him the items we were going to purchase (two couches and a king size bed/mattress with adjustable bed frame). Come to find out, one of the couches we loved was not in stock. Ok, too bad but understood. We asked about the mattress and adjustable frame. The king mattress was available, however, the adjustable bedframe was not. We were then told they don't carry the adjustable size frame in king and they only had one queen adjustable frame available. Additionally, the gentleman said the floor model adjustable frame is the only one he has ever seen at the store. Very odd. We decided to not purchase the bed. We then asked about the second couch. The gentleman said they had one in stock. We agreed to purchase that couch with delivery (both my husband and I have severe spinal injuries so we cannot move heavy objects). After the gentleman explained they do not have any delivery people working for them anymore, he checked with his boss who again wasn't working that day. Via text, the manager told the gentleman she would deliver the couch. The gentleman started to ring us up and then sent a new employee to look for the couch in the back of the store. After approximately 15 minutes, the gentleman came back after talking to some electricians who worked on the store. The gentleman then played on his phone at the register while his coworker was struggling to find the couch. Another 5-10 minutes passed and the gentleman finally went to the back of the store to check on his coworker. A few minutes later and we were told the couch was not in stock. My husband was devastated. At that point I started to get frustrated. I asked if we could just purchase the floor model since my husband loved the couch. The gentleman said he would have to ask his boss. I said we can get a discount too since it's a floor model. The gentleman said he didn't think so. I explained it was a floor model and a "bunch of people's a**es" have been sitting on the couch, and we would take the couch today. He said his boss would not give a discount. I was really irritated and we decided to leave. We immediately walked next door to Ashley Furniture and purchased our needed items. Zero hassle, with delivery and warranties. Oh, and the items were in stock and were better overall. Never again will we shop at American Freight. It's really too bad. Oh, and who leaves one employee in a store without decision making abilities? Moreover, who has a display model with a price tag and zero items in stock? Talk about false advertising. That's how you lose customers

American Freight finally decided to do the right thing and replace my defective couch…read more But.......when the crew arrived to replace my sectional, they discovered the store had given them the wrong item. So they had to return the next day with the correct piece of furniture. Yes, they did finally make things right. But this whole ordeal has been very negative from start to finish.

Megan was fantastic to help our family as the store was approaching closing time. We enjoyed the…read moreselection of products and the staff made our experience so amazing!

I love stores that have the hard to find speciality items such as coffee, tea, spices, oils, and…read moreetc. This store definitely has that and plus some items that are found in regular grocery stores. This place also sell kitchen and outdoor things. This particular location had sangria wine tasting, before you buy. It looked yummy but was far from home to try it. Staff was helpful and friendly and overall a pretty neat store.

We had a great experience at Ashley Furniture thanks to Eddie. He was very welcoming and patient…read morewhile we asked questions and helped us figure out the best couch layout options for our living room. He never made us feel rushed or pressured to buy anything. Really appreciate his friendly attitude and great customer service--definitely recommend asking for Eddie!

I've been an Ashley furniture store customer for 20+ years. This has to be the worst shopping…read moreexperience I've ever had with the company. My furniture was delayed due to them not taking the proper information to process my payment at time of purchase. I followed up with them more than five times to send that information via email and still did not get my payment for over 45 days. Prior to my delivery, I explained to them that I would be out of the country for at least a month. Once I left they had my furniture loaded delivery trunk and tried to it even though I explicitly gave them directions that I would not be home during that timeframe. when I then called to have my furniture delivered, they were unable to find the order and order the furniture. They required that I come into the store to solve the issue, which I then did. At that time I was told that due to a change in their sales price that I would get my furniture for cheaper. However, I was overcharged based on my invoice price. I was also promised my furniture would be delivered on a specific day. When I contacted the store to let them know, I had not received the preemptive text message for my furniture delivery. The manager on duty was unable to help me and kept giving me an excuse that the other manager had to help because she could not. She then promised to contact me back due to me being overcharged for my invoice and also to find out where my furniture was; however, she never called me back. Buyers beware no one deserves to go through so many issues just for furniture.

A delightful shop with HANDMADE goods. It's like you're in Colonial Williamsburg but better!…read more Highly recommend a visit!

We recently visited Raindrops in Virginia while driving through Virginia. It is a delightful shop…read morewith home decor, beauty products, and chocolates. The owner was very friendly and the metal artwork done by her husband was beautiful. One of his cat doorstops is now gracing our home.