There is no ease in patient registration and front desk personnel are not efficient. I registered…read moremy child for a specimen drop off. I was questioned more than 2x to register and not put in my information (which I initially responded I registered and put my child's information-insurance and name). Labcorp needs to hire faster, efficient, detail oriented individuals to be able to handle a high volume of patients in this labcorp. I do understand that the community is mostly Spanish speaking, but some sort of orderly process needs to happen. Door to registration and then be seen needs to occur in a small window of time.

They moved from their old place at the Kennedy Center. Their new location is at the Columbia Center…read more & although the waiting area is smaller, it's definitely an improvement. New, clean & modern. Easy to checkin at the kiosk. Your name appears on the TV showing your place on the list (the TV background music sounds like a video game like Sonic ). I went on Fri am as a walk-in & the wait wasn't long at all (although I was told that they do get busy). Staff was friendly enough.

I've been here for routine bloodwork a few times, and I've never had an issue. I book my…read moreappointment online, check in with my phone, sit down, and get my bloodwork drawn. Environment-wise, this definitely isn't the nicest Quest. The company itself has been redoing older offices, and there is a stark difference between the high-tech, modern Quests and this glorified room-with-chairs. However, there IS one digital kiosk available and a TV providing entertainment, and it's pretty clean. (You're ultimately just getting bloodwork drawn, so it does not need to be an luxury experience.) This place also services a lot of volume, and while they take walk-ins, you will definitely wait for a few minutes if you don't have your appointment. Whenever I go here, I spend more time waiting (because I arrive early) then in the actual appointment. I've always been taken within 5 to 15 minutes of my appointment window (depending on the number of clients), and the lab techs have always been efficient and friendly. I have small veins, but they always know just the right spot to poke. Bottom line: while not fancy, they do get the job done, and there is parking!

Absolutely horrible. After checking in on time at 10:30 for my appointment, waited over an hour for…read morethem to skip my name.

Checkin process was confusing and all over the place. iPads didn't work. Front desk was nice but…read morenot flexible with that tech issue. If you did get checkin with the iPad then it was easy. Wait was long but it is what it is. There's lot of people. The actual blood drawing was quick in and out. Jazlyn was awesome. Nice, calm, clean, accurate. Answered questions accurately. She was the lovely calm in the chaos. Overall, is it what it is! iPads suck, wait is long, process is quick, people just tryna make it through. It do what it gotta do here.

I've gone here for bloodwork multiple times. The staff here deliver quality care. They listen to…read morewhat I had to say and seem to really care about me, my health and my comfort. I would recommend them every time.

Came here at 10:30 pm on a Sunday night without an appointment to do a Covid test for travel. The…read morecheck in was extremely easy. You just put your information into their tablet. They will then send you an immediate text where you fill out the paperwork. The entire process took less than 5 minutes to complete. You can then monitor your place in line via there website, which was quite convenient because you don't have to wait inside their office. There were about 10 patients ahead of us, but they move quite quickly. We checked in at 10:26 and were out by 10:52. Christine performed our tests. She was friendly and very professional. All you need is your drivers license. They accept insurance, but also take patients with no insurance. The test was free of charge. The results were ready less than 48 hours later. You have to create an account with Quest Diagnostics to access results.

Love them. The location is very convenient; accessible by 4 main bus lines, on a major artery of…read moreNorth Bergen. There are plenty of food options around the clinic. The clinic is pristine, and so is the area it is located in. Sidewalks completely swept. Even late at night, I didn't feel unsafe. Went in for excrutiating ear pain. They have you check in through their iPad and then fill out a paper form. They collect payment prior to the visit, and without insurance, the cost is $120. English and Spanish are spoken at the office. When I walked in, it was pretty late at night, so it was not crowded. I was visited by the doctor quickly, and the operation began. They send the prescriptions right there, so make sure you have the address and name of your favorite pharmacy at hand. Will definitely return for any messes I find myself in. They are open until midnight.

I went to the Bioreference facility on Lexington and 53rd Street for a Rapid Covid test. The people…read moreworking were slow and did little to project competence. The woman who swabbed my nose did not go very far back plus I worried whether she labeled my sample accurately. I needed a negative test to go to a Rangers game. I got the results quickly, and it was a negative test. I do not recommend this facility if you need results that you can depend on.

As an update, now way after I finished my treatment that needed blood draws, I still feel the same…read moreabout this lab. Particularly Jackeline at the Columbus Circle location has been an absolute angel & my savior. She is so super patient with me since I have to recall memories in order to cope with blood draw sensitivities. She has such a gentle touch and I will probably insist on going to her for blood work even from another borough

I've been so thankful for this location. They're so efficient & informative. Test results are fast…read more& reliable. Move a Kokonaj is the supervisor & likely responsible for the good work done at this site. I've been multiple times & always know I'm in good hands when I see her. I hope this testing site remains at this location!!

This is a wonderful, convenient COVID testing service that has exponentially streamlined its flow…read moreover the past year. LabQ makes it very convenient to login/register/input insurance info right on your smartphone to get a QR code that they use to scan you in. There's never been a charge and no tangible paperwork needed. If you do a rapid antigen test a confirmatory PCR is included. Rapid antigen test turnaround 20-45 mins. Our PCR results returned within or around 24 hours even during the holidays. Love that they email and/or text you when results are ready. This sure beats waiting 2 hrs at urgent care sites or waiting over a day or two for results from such. Have used this service as first come first served multiple times at two of its locations (Broadway bt W71st & W72nd and Columbus Circle) and it's been so convenient. The longest I've had to wait was 45 mins (got in line right when it opened) but that was 2 days before New Years Eve. Caution: later in the day during the busy season, rapid tests can run out and the wait can be much longer. Highly recommended!

The technician was pleasant and very good at finding veins; mine are notoriously hard to find, and…read moreshe found several easily. The whole experience is head and shoulders above Quest, particularly because they have great technicians plus a vastly nicer waiting area that includes coffee, tea, water and snacks. This was particularly important for me as I was taking the 3 hour fasting/glucose test for pregnancy. They had a separate room with two reclining chairs, which allowed me to take a nap to take my mind off of not having water or food since the night before. After 12 hours of no food, no water and multiple blood drawings, I could eat a small snack and drink some coffee so I didn't pass out upon leaving the office. It made all the difference.

Lab's bathroom is a supply storage & allows no patients, you are instructed to carousel your own…read morebio-samples from the bath across the building in public & at your own discretion. It took 5-6 people staff 1.5 hour to drain 3 patients' blood this morning. The place feels longer, than a flight to Florida and it gets worse every time. 100+ people in line outside, blocking the entry door. Be ready to waste 2+ hours, if not a whole day. Supervisor Gaetana Venezia repeats "there is nothing we can do" to respect my appointment times, which they assign themselves to my visits. However, she's put a portrait of herself up above the security guard in the lobby. They don't warn about delays or backups. They make you fill out some internal made-up forms instead and list your own name by hand 10 times over - appears to be a norm for them. A big scope of nonsense artificial work they create for themselves is being passed onto their patients.

I was going to the north Hudson clinic in union city location, the first Dr. Was horrible to me I…read morewaited hours for him to see me for 5 minutes, there was this one time I asked him for advice because couple days before the appt I was getting a haircut and felt super dizzy close to fainting and he yelled at me made me feel dumb for not going to the hospital yet that's why I have him there for .. to guide me but he didn't instead he yelled at me. Then I switched doctors and had this other Dr. And when I asked him about why my feet are beyond swollen to the point I can't walk and had white spots on my legs he sarcastically answered "idk I'm not a skin Dr." ... left me feeling worried and scared about my symptoms didn't give me any advice any reassurance nothing he just sent me away. At 34/35 weeks pregnant they cancelled my appointment said the dr won't be in and then supposedly scheduled me for june2. 2 days before June 2 I get a call asking why I didn't come to my appointment and I said what do you mean? You guys cancelled and rescheduled for June 2nd and they said no I don't have appointments scheduled here for you and they were confused on who cancelled my appointment bc the doctor was in the office that day. Then they asked if I had the baby already lol? On top of that they forgot to schedule my last ultrasound. The day the doctor sent me away and gave the sarcastic "idk I'm not a skin doctor" answer was the day he was supposed to schedule my last ultrasound but he didn't seem to be interested in his job or my health or pregnancy. I called the supervisor his name is Cesar he apologized he said he was going to speak to them.. I asked can I switch to their wny location he said no it's not possible I said ok I'm done w u guys I'll try to find another clinic he said no where will take me that he doesn't recommend it, I said idc I'm done w you guys if u guys just asked me if I had the baby already and didn't see me for over a month in my last trimester why should I go see u guys now just to be treated wrong. The supervisor said I'm sorry let me at least schedule your last ultrasound and that was going to call me later in the day to let me know about the ultrasound.. he never did I gave him 3 days to call me and they never called back which I wasn't surprised. So I called his boss .. I called the head supervisor on north Hudson clinic and told them everything. Finally a WOMAN answered my call listened to me and told me "I don't know who told you that you couldn't switch to the wny location because you absolutely can" she switched me over to the wny location and now I have the best Dr. Ever. The union city clinic has made my entire pregnancy scary and horrible and stressful. I was even called social services on me by the Dr.marina and thank god the social worker was very kind and dismissed the case never had to to go in and see him. This is my first pregnancy and it was ruined by union city free clinic, made me cry so many times. I am due tomorrow June 20th I've spent my last 2 weeks at wny location with the most helpful amazing doctor.. doctor.Bennet. He is beyond kind and thoughtful and informative. Every test the other clinic failed to do he did it and explained what each test is instead of having me just do it, he asked me if I have any questions what I'm comfortable with what I'm not comfortable with, he answered my question about my swollen feet and did extra tests just to make sure it's not signs of preeclampsia. He made time for me on his busy schedule and he just makes me feel very safe. He is the only doctor from this entire pregnancy that has shown he is a doctor because he cares not just for the money. I am grateful god blessed me with this doctor at the end because I was so depressed and scared, and now I'm about to give birth with confidence and happiness due to this amazing Doctor. Men will never understand a woman's body, imagine a man entering this field that's very sacred for women without caring for their healthy and pregnancy only in it for the money???? Union city location should just close or fire those 2 doctors (the only doctors that work for that location) they clearly don't care about the women only the money. I recommend Dr.Bennet highly , he is the best doctor I've had in a while he really does care.