I catastrophically broke my frames while on holiday in Whistler. Frantically tried to find someone…read morewho could fix them or maybe replace the lenses into new frames when I was referred to Bailey Nelson as a new optometrist who may have time to see me (everyone else was booked up with appointments). As soon as I walked in the door I felt welcomed, validated, important, valuable and cared for. They expressed immediate sympathy about the breakage, and started brainstorming how to help me when the optometrist, Dr. Mitchell Bennett, suggested the least expensive option of doing a contacts fitting and giving me a free set of sample contacts. OMG! Amazing! I had no idea contacts could feel so comfortable -- it has been 20 years since I wore them, of course -- and that someone could be so kind while helping me resolve what had been a stressful situation. Dr. Bennet was happy to give me enough lenses to last me until I could get down to Vancouver and get a new, quick pair of glasses to get me home (or buy more contact lenses, but they are SO expensive nowadays). Anyway, everyone in this office was amazingly supportive and helpful and got me back to my vacation quickly. Thank you, all! :)

Cute clothing options, at pretty high prices. They are one of the only gear shops that is privately…read moreowned in the village and as such you may have sticker shock. Found a cute jacket here that was a couple of years old but was still only marked down a quarter. They have a great selection of sport sunglasses, goggles, hats, and a not so great selection of Swatch watches. Convenient location in the village.

Bought an item that was marked down 50% off to a red tag price because it was from last season, but…read morewhen I checked out, I noticed I was charged a higher than expected amount. When I checked my receipt, I saw I was charged this year's seasons price. When I asked if they could honor the price listed on the box and on their sticker, but they said no and that there's nothing they can do about it.... I thought this a strange business practice to not honor their listed price, and also felt it strange the person who processed the sale did not give me a headsup the price would be higher before charging me to make sure I was ok with it, especially since I had talked with them specifically about the price when I was trying the product on. Though the difference in price was only $10, I just felt put off with the underlying principle, rationale and practice of what happened.

Very cute gift shop located in the heart of Whistler village. SUCH friendly staff and although a…read moresmaller selection than other stores, very curated vibe and goods. Love the lil snoopy gifts they had and the items below are the ones I ended up purchasing! Awesome postcards here as well.

Cute little gift shop has what I was looking for. I wanted Canadian maple syrup and spotted maple…read moresyrup flavored coffee beans. Had to buy couple of them. Will return to look for souvenirs next time!

This place is a gem! Because of its location, it could be easily missed. I'm so glad finding this…read moreplace. The staff are supper friendly and knowledgeable of their product. I was shopping for a helmet and literally went to every single store in the village and couldn't find one XL helmet until this place. They had a hand full of different helmets in XL, tried all of them but unfortunately none of them fit well. One helmet came close (Smith's Mission) but it was still pinching on the sides. I just want to point out that the staff person was very patient with me and really took her time to help. And I didn't feel any pressure to purchase that helmet. So I left. and went on to other stores to try my luck. Later that day, decided to come back to Sportstop to try that helmet again. Staff was still very nice! Still very patient! Tried all those helmets again. But still I was unsure about that pinching helmet. I thought about purchasing it but modify it when I get home, she actually talked me out of it. That's nice of her. She also told me to look into the Smith's Asian Fit helmet which might work. So I left. Then later in the evening, I decided to go back for the third time! This time I decided to purchase a goggle. I really could've gone to other store but since they were so nice, I decided to buy it there. I got my Oakley's Flight Deck Asian Fit Goggle!!! (which is hard to find in store!) Management/Owner, you've done a great job hiring and training your staff! Y'all are world class people at a world class ski resort!

The two gentlemen in the rentals room downstairs, named John and Aaron, are two of the most…read morehospitable people I've met since I've been here in Whistler (it's also my first time here). It's very evident that these men care deeply both for the sport and for their clientele. I was beyond impressed with the service I received and the accommodations provided. I am happily returning to Whistler in the future and visiting these men again, and hope their superiors acknowledge their great work. Thanks guys!!!

everyone there is awesome super nice! everybody there you can see loves biking, and all our real…read moremountain bikers. Super nice sick shock!

Very helpful and accommodating. Everyone was friendly and knowledgeable. Gave me all the…read moreinformation I needed for park tickets as well.

DON'T SHOP HERE! Zero star, if possible…read more Called in earlier for earphones. Came in an hour later. Walked in and found shop to be most unwelcoming place, if not downright rude. Empty store, 3 staff members around and not one hello. Dude with the purple sweater - I'm not there to steal anything. It would help for you to have costumer service training. I moved the earplugs stand slightly and he moves it 1/2 inch back. Is this for real. Just 5 seconds walking into the shop I was treated as if shoplifting was on the agenda. Don't shop here if you don't want to be treated as a criminal.

In short: chill atmosphere, friendly staff, good selection of snowboarding gear, and cash only…read more This store had great discounts on apparel and gear. Granted it was the end of the season and there were sales at every ski/snowboard shop I went to, this particular store had the best price. I turned away from buying a few things, but I did get a board wax here. I believe it was $20. I handed over my board around 6PM and the store promised it to be ready by 8AM the next mornign. Perfect! Just in time to catch the opening of the gondolas. I went to a few other stores, some that seemed geared towards skiers and others that couldn't guarantee the board to be ready by 8AM. Mountain Riders met my needs and did a great job on the wax service! The catwalks were a tad more bearable with the wax.

Attitude, border-lining on rude, and simply unhelpful the few times I've gone in here, including…read moretoday for a simple question. I had more questions but felt like running out after the first one based on the vibe from the girl at the counter... I tend to make more friends in business that I visit, especially as a local in whistler during the off-season, but I sure didn't feel welcomed here today. Seems like others on yelp feel the same way... Please note that I rarely give low star reviews and prefer to elevate good people and businesses; i wont be supporting this (as it says on the entrance door) local Whistler business -- be nice and take a moment to help out a customer when they come in please

I lost my vape mod somewhere in the village. So I'm grateful there was a place I could get a…read morereplacement. So one star for that. The second star is for having a decent mod available (and outdated). This isn't a legit stand-alone shop. This is a cigar shop with a single stand-alone glass case (literally) featuring a very limited inventory of just the essentials. The sales assistant didn't know anything about vapes and admitted as much. Couldn't tell me what battery it needed (although I already kind of knew). The only mod kit they had was over double the price you can find online. Not too happy about that but I needed my nicotine fix and that's my problem as an addict. So no star there. The juices they had weren't great and thankfully I still had enough of my own to carry me through the weekend.

I found the dr very friendly and took his time and it seemed he really cared. The girl showed me…read moreseveral pairs of frames to best suit me and I didn't feel pressured to buy. All in all went very smooth and I found everyone very friendly! I will continue service there.

I have never, ever had such a fantastic, knowledgeable, precise and in-depth exam. Dr. Picioreanu…read morewas so informative and thorough. He was detailed and specific with his collected information and I really appreciated the time he took. Everyone was so friendly and helpful. I look forward to filling my new prescription and getting my new glasses. I will back!