When my laptop needed repair I reached out to "Cfix Computers". I dropped off my laptop because I…read moreneeded my power jack replaced. After several weeks with no update, I checked in and it was fixed. I brought it home and 3 days later it crashed for no reason. I was upset since I just paid $100 to have it fixed. So I brought it back in and several weeks go by with no update. I finally got fed up of waiting and I went and got my laptop back. I contacted the company that I originally bought my laptop from to see if they could repair my laptop. I am told that I am missing a hard drive, the power jack was never fixed and they used packing tape to make repairs. They also telll me that replacing the power jack is a 15 minute job and the part is around $10 not even close to a $100 repair. Cfix Computers had ripped me off and taken my hard drive! I called them many times and the owner would not return any of my calls. I also filed with the Better Business Bureau and Cfix Computers ignored them to. I will never bring my electronics to Cfix Computers EVER again!

I had a very positive experience at The Source, (The Hub Shopping Centre) in Truro, NS.. I am a…read moresenior. Your employee, Daniel B., gave exceptional service to walk me patiently through the steps needed to change cell phones and adjust my plan with Virgin Mobile. He took the time to clearly answer every question I had (and there were a lot!) Technology can sometimes put a person out of their comfort zone, but Daniel made this a very calm experience. This is perhaps the best customer service I have experienced lately. I hope his employer appreciates the expert knowledge and personable manner of this young man. I know I do!

The Source store in Truro Nova Scotia, treated me with respect and without a condescending attitude…read moredespite my age and ignorance of all things digital. Tye was able to quickly solve a problem I was having with my iPhone, thanks to his ten years of experience with IPhone technology. I will be back to the Truro store when I decide to upgrade my iPhone.

Came in with a USB drive to have files printed for a workbook I need 8 copies of. At least a $200…read moreto $300 project. In the past someone helped me & it was done seamlessly. Today, excuses about the files being in Word and PowerPoint format not being identical and was taken to a screen for a video chat. The person couldn't access my files through the system, so was left abandoned. How can you do business like this??? I left feeling like I'm stupid and wasting their time. Bey bey Staples!

Why on earth I'd bother reviewing a chain stationery store is rooted in the horrific customer…read moreexperience I have every time I walk in the doors. I only ever go to Staples because (a) I need something specific, and (b) no one else in Hub Town sells it at their price that I know of. I've bought a netbook, PC tablet, printwork, projector screen, and sundry stationery items from this joint. None by choice. With every visit I've needed to engage their staff for help, and never EVER have any (but one) of them been able to assist. Their responses have ranged from "I don't know" to "can you come back later" and even "heavens, we don't keep that in stock." Sale items I've gone for have never been there. The one ray of sunshine is a fantastic fellow who has helped me with electronics. Having retired from a professional career, he took on a job with Staples for kicks and giggles. He is smart, articulate, and truly interested in helping a customer. I am a service manager myself, so I tend to actually be quite forgiving when it comes to service. Goodness knows it's not always an easy role to be in. However, it's just unacceptable when a store has "that was easy" as their tag line when the local staff make it quite the opposite. From now on, I check first with the independent stationers, and if they don't have it I pick it up in Halifax. Avoid Staples!

Would give zero stars if I could…read more Bent pin, ripped cable, adhesive not removed/replace. When I called her out on it, she said, quote "You're crazy lady. You have no idea what happened to that phone" VERY RUDE, VERY CONDESCENDING. And so far manager is ignoring phone calls. Had to another repair shop and ripped cable was 100% caused by prying the phone open with a sharp object. Impossible to be caused by the break. (Break was on the right, torn cable on the left) Don't let your phone out of your sight during the repair. Very quick to bad mouth the competition in the area. Left with phone having more damage than when I dropped it off. Photos to explain.

They had good service and the price was reasonable but I had to go back 3 times to get my phone…read morefixed I would get one thing fixed and then when I picked it up it was worse