So I have to be careful of how much I expose in this review. My post from last year on another site…read morewas removed. So I won't put prices in this review. I been a client of Vicky's over 10+ yrs and her parents did my taxes before her. Last year I. was surprised once it was time to pay with a dramatic price increase. Today I went to file my taxes and asked Vicky about the increase. She immediately got offended. I'm newly married almost 3 years now. She told me I paid so much last year because I had two different W-2s.. She told me what her price was and that it was times two because of the two W-2s. I told her the price she stated I've never paid that before. She told me that her price was her price and if I did not like it, I can go somewhere else. I told her the price was not an issue. I was just surprised last year and wasn't notified about the price increase. She then said do you want me to email 4000 people about a price increase? Vicky thought that I was a new client and she just didn't my taxes last year. I reminded her that her family been doing my taxes for about 15 years faithfully. she then said she did not know who I was so I reminded her. after realizing I got married and my last name change, she remembered who I was. she then said that she did not need to explain herself and she feels attacked and I need to leave her office. I gathered my things and I left. I felt disrespected because how you not remember who I am at all. there was a point during Covid when she was not taking clients in her office so I decided to do my taxes myself but it was only 2-3 yrs. in my opinion Vicky is all about money and she has very poor customer service for the past six years. because she does not know me I'll post a few pictures as a reminder.

HORRIBLE. She should be out of business. Receptionist contacted us in March 2019 to advise they had…read moreour taxes. We heard nothing else from Vicky...EVER!!! We began calling her and leaving messages weekly, starting in August and she NEVER cared enough to return our calls. We finally were able to reach the receptionist the beginning of February 2020 to get our original documents back, which she returned and apologized. They were sitting in a filing cabinet and no one had looked at them! We took our taxes to our normal Accountant and they were processed in a few short days. If she didn't want our business all she had to do was return our tax information.

I've been doing my taxes with Jackson Hewitt going on 7 years now and they have always done a…read morewonderful job. This year I've had the most outstanding tax preparation by Mr. Steve Bagwell. Absolutely the best! Super friendly and very informative. Made sure I understood every step of the process. Thank you very much and keep up the wonderful service.

Best place to get taxes done!! Friendly staff, quick and responsive. Will return every year!read more

This place is great! Friendly atmosphere and welcoming environment. Julie is professional and…read moreextremely knowledgeable.

This place sucks they have no clue what they're doing they have no clue how to submit simple…read morereturns. I question there ability to wipe there own ass.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in…read moreWilliamsport, Pennsylvania, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local 3rd St office to connect with a tax professional.