These people have been so kind and so professional. My rate went up to $161 but it is still cheaper…read morethan storing a Pod ($350/ mo). I love that it is climate controlled. I will definitely use them again.

A huge Thank you and Appreciation to Alonzo Lewis for taking care of us for getting us units side…read moreby side! You made the process so simple in helping us meet a need in supporting an ongoing community outreach for our storage needs. Thank you for your kindness and your beautiful personality that made the process seamless. You are a blessing from God and so appreciated! You are definitely a valuable asset to this company and this community and you add value and confidence to assisting all of those you help.

Even though we were here to pack and load a customer, the staff was excellent. We even got a short…read moretour of the storage area along with complimentary bottles of water. They are energy friendly, which is cool. There's a small light that stays on but when we walk into the hallway the main light turns on. After 10 minutes of no motion the lights turn off automatically. So cool!

Although I had been generally happy with the staff at CubeSmart on Merritt Island, my impression…read morehas gone downhill quickly. I pay my accounts (two storage units) automatically and on-time every month. One month (December 2020) they mistakenly applied my payment for one account to the other account. I sent an email, and while they properly moved the mis-applied payment to the correct account, they also DELETED my correct payment. Where it went I have no idea; it is somewhere within CubeSmart. They acknowledge they made this error, but have not corrected it because "their accountants only work certain days of the week, and the district manager only works certain days of the week, and they have other issues they have to address, not just yours." I have spent countless time and emails communicating with them and have made no progress EVEN THOUGH THEY ADMIT THEY RECEIVED THE MONEY AND THEY ADMIT THE MISTAKE IS ON THEIR END. After working with them on this for 10 days, today I received my second late notice with late fees applied. I am beyond furious with their lack of professionalism in resolving this. I continually am told their are working on it, but to no avail. Last Wednesday I was told the person who was supposed to work on it was "working on something important for the boss" and therefore couldn't work on my issue. I'm now told they will try to work on this on Tuesday, 1/19/21. We'll see.

Anti-complaint regards your FANTASTIC employees!!!…read more Dear A/C Storage place: On yesterday, Monday 6th July 2015, my 81 year old mother came in to pay the storage bill for my brother. Unfortunately she lost her keys. Usually that is a bad thing and still is in and of itself, but what ensued is one of the more beautiful things I have experienced in a long time: Was working unloading my vehicle at a rental home and received a call from your business letting me know that mom had lost her keys . Rushed down to bring the spare key to mommy and we were able to easily unlock her car door. But unfortunately could not find her car keys inside the car. Hayley in the office and Lee both had already been helping mom to look for her keys and continued when I arrived! We re-searched the car, entry area, office counter, restroom, mom's purse and everywhere else possible. Lee even went through the trash he had taken out and Hayley looked under the office desk. Since your business is spotless and uncluttered everywhere, it was quite easy to search but we did so multiple times. Closing time came. Haley and Lee stayed ...understanding my concern about mom's house and car keys being lost. Lee and I went through mom's car several times checking EVERYWHERE! He even had her back out to make sure if the keys weren't hiding under a tire. Haley looked multiple times inside. I felt so grateful for they're help so incredibly above the norm!!! By this time it's about 5:45 pm way past closing time. No keys still. It was very hot and Hayley had wisely had 81 years mom go inside to stay cool. Despite the importance, we could no longer keep these folks from their families. Went inside and ask mom to check her pockets for the third time. OMG, the keys were not in her pockets, but could see them in a little tiny nook in her jeans as she looked! For their selfless, kind and extraordinary efforts, I tried to tip Hayley and Lee, who both refused at least five times citing some rule and returned my tip. As owner of A/C Storage, in light of your employee's extraordinary kindness and efforts, I ask you to "bend the rules" and allow me to thank Lee and Hayley with a small gift in gratitude!?! I am also quite willing to pay the hour and a half of overtime (45 minutes each) caused by our dilemma!?! The excellent treatment received, in a time of great need no less, is worth more than actually finding the keys! ~Tod McNeal

From the owner: We have proudly served Brevard County for over 30 years and are committed to offering our customers…read morethe best service and value for there storage needs.

Terrible! I have had a portable storage unit with them for over 15 years!! I have never been late…read moreon a payment. So, when I was moving I got another one. I filled it. I was told it could be moved ANYWHERE!!!!! Now I live in Alachua County and they WILL NOT honor that. Apparently, there is a new owner and they feel they are not responsible. I thought when a company was purchased they were supposed to honor previous contracts, verbal or not. I guess they don't like customers.

This company makes local moves by far a breeze!! They were super fast with responding to my…read morerequests, attentive to all our needs and I was even able to speak to a live person that didn't ask a million questions and want hundreds of dollars!! Delivery driver is an awesome, knowledgeable guy that left us feeling safe and secure during our move. He showed us how to strap down and secure belongings so nothing got damaged during transport. We highly recommend this company and look forward to working with them again in the future!!