I placed an online order for Flavacol to pickup at the store…read more I received a phone call letting me know they didn't actually have any in store and would order it for me. then i would receive a call when it arrived so i could come pick it up. i got another call from another employee letting me know the same thing a different day lol. very nice they were on it! and when my order was ready for pickup i was notified immediately by phone and email. when i walked in i didn't have to say much someone was already walking to grab my bag. obviously this is a hardware store but they do sell a variety of ends!

They really go out of their way to provide excellent service. It's so nice to have a small town…read morehardware store here in Danville. Always friendly and vey helpful! Special thanks to Chuck for helping me with a plumbing issue

I was halfway finished with the cleaning of my carpet when a light spray of water began leaking…read morefrom the lower end in the area of the rear right wheel. Then it stopped and started intermittently. Five minutes later a wider more forceful spray came out at a disconnect fitting. I immediately stopped the machine. I emptied the tank and returned to using just the vacuum function to gather the water it had dumped on the carpet. I went over the entire half of the carpet that had been cleaned before the fitting failed, wrapped up the cord, and I am preparing to return it to Headley Hardware. I should have gone to the place that has never failed to have quality, well maintained equipment. I was trying to save gas and give a local retailer some business. Never again. Oh, and the machine tank reeked of cat piss!

They always have good service. Worker's always nice. They usually have any thing you need. Way…read morebetter and quicker than going to Walmart.

So, to begin, I thought that Pool's True Value was a wonderful place to shop. Sometimes, I would…read morehave to say that this store has fair pricing. So, this hardware store just exists to make people's lives easier. I like how amazing the store is just to be able to buy supplies locally. They have an assortment of products such as paint, wood stain, gardening supplies, electrical hardware, and plumbing, and cleaning supplies. I really think this is a great business to go to, and the people working there are not just there to make some easy cash. Service there is pretty good. The selection is great. The value of the items you get is also terrific. Try out the store sometime!

The staff at this store is uber helpful, walking me to the aisle of the item I need, answering…read morequestions, making suggestions. I love the atmosphere also; reminds me of the variety stores we shopped at when I was a girl--they have everything! Thank you.

Because I live over an hour away from Terre Haute, I didn't have any reason to stop in the building…read moreto make a purchase. But while driving by on 9th Street, I couldn't help but notice this memorial mural on the south side of the building. I noticed the signature on the mural and reached out to the artist, Michael Neary. I realized Neary had a number of murals in the Terre Haute area, including the sports mural across the street from the Industrial Supply at Ballyhoo Tavern. After communicating with Neary, I found out that the mural was in celebration of the 100th year of operation of Industrial Supply in 2015. What I heard from the artist was that he met with the owners and wanted to do something that would celebrate not only the long standing service of the Company, but celebrate the people who worked with the Company and who used the products. The mural shows a number of tradesmen and tools including a pipefitter, a laborer with an axe, a drill press or router, drill bit, saw blades, welder, and an airplane. Quite a diverse number of clients being served by one company. I applaud the Company that supports local artists while preserving and celebrating their own history. I wish them continued success. Review #1501

From the owner: Specializing in: - Industrial Equipment & Supplies…read more- Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers

If you go late in the evening or at night, you will have a great experience. But if you go in the…read moremorning or in the early day time, you won't get any help whatsoever. I am a female, so anytime I go in there I already get weird looks, but today I went in there looking for a simple bolt. There were three men standing at the front counter talking, so I walked up to one of them and asked if they had anything like the bolt that I had in my hands.The man simply told me no they didn't have anything like that. I have been going to this Store for 20 years, I know that they have all kinds of bolts. He was just being too lazy to stop talking and come help me. I'm sure if I walked around I would be able to find it myself, but after being treated like that I just decided to leave. I'd rather Drive all the way to Terre Haute to go to Menards or something then be treated like that.

I had to deduct a couple of stars due to the fact that they do not enforce masks at the store. This…read moreis the only hardware store close to us and it makes us very uncomfortable to see so many people without masks throughout the store. Other stores are making an effort to make the shopping experience safe for everyone, and it does not seem like Home Depot is doing enough. We did also have difficulty getting to a few of the items we needed. The boards we were trying to sort through were very warped and actually frozen together, which made it a little difficult and more time-consuming to get what we needed. Employees were helpful and willing to retrieve the next set of boards for us. The staff is always very kind and we can generally find everything we need here. My only real issue is not adhering to COVID precautions -- hopefully they can make a change and create a safe place to shop!

Full cart of materials- and they shut down the lumber register right in front of me- I had to take…read moreentire lumber cart through self checkout- then 3 employees managed to hover over me and watch me scan my own items. They had area so crammed with promotion items I couldn't even get out. Sick of this local HD.