This review applies to the rental side of this business only…read more.. I've had, all in all, a very good experience renting from them. My place (a 3br duplex) came to me in fair condition, and needed repairs are completed in a timely manner. Especially once you've built up a little trust with the landlord, I've not had any issues turning in rent a few days late (due to being out of town, temporary idiocy in terms of dates, etc.). My favorite part is that after signing a 1 year lease, it I'm now month-to-month, and need to give only 1 full month of notice before leaving. A few minor annoying issues keep this from being 5 stars (e.g., yardwork being done at weird times and without notice, maintenance people keying into my place early and without warning). All in all, this is the happiest rental experience I've had.

I've had many dealings with Five Star. Pat is always very helpful and tries to solve any issues I…read morehave.

My wife and I are looking for a new home in the area, the agents at this office are friendly and…read morehelpful. They listen to what we wanted to see in a home and showed us multiple properties on our schedule. We will continue to work with them.

From the owner: At Coldwell Banker Prime Realty we take pride in being the industry leaders in all Real Estate…read moretechnology. With one of the only fully functional mobile sites, gps enabled search abilitya, interactive search by map, and my portal search technology Coldwell Banker Prime Realty is hard to beat. We have all the tools for success and serve all of Southern Illinios. Call today and see what we can do for you!

Just did another fantastic closing with Bob Davenport of Realty Central. Bob is always on top of…read morethe needs of all the parties involved and prepared to go the extra mile for his customers!

From the owner: Here at Realty Central we pride ourselves in going above and beyond for our customers. Whether it…read moreis finding the perfect house to make your home, acquiring that property to launch your new investment, or assisting you in selling your home to take you on the next step of your journey. With over 400 years of combined real estate experience, you can rest assured we know real estate in Southern Illinois.

I wish there was a way to give Cherry Hill Realty 0 stars, I also wish there was a way to get back…read morethe year of my life wasted at their apartment. This is honestly the worst company I have ever rented from. The landlord is awful and will fix nothing (The City of Carbondale fined them 3 months in a row when I lived there for not fixing necessary things), my apartment was overpriced, and to top it all of I had BLACK MOLD EVERYWHERE! They refused to clean the mold, saying at first "Well if I lived there, I'd just clean it myself". They then said the mold was my fault for keeping my air too low (70 degrees). Finally after we moved out in June, they let us know that the mold was because the dryer was incorrectly hooked up (which somehow they blamed on us) and REFUSED TO GIVE US DOCUMENTATION OF WHAT THEY TOOK OUT OF OUR DEPOSIT AND ANY MONEY BACK FROM OUR DEPOSIT. I called and emailed them repeatedly and finally after 2 months they got back to me and the owner told me and I quote, "The mold was really expensive to clean up, so we're not giving you any money back." Not only would I never rent here, I would suggest everyone who reads this send them some hate mail. info@cherryhillrealty.com

I would not recommend Cherry Hill Realty to ANYONE. My fiancé and I first moved into the Timberline…read moreapartments on Chautauqua (next to Prairie Living). The residents there were rowdy; our apartment constantly smelled of marijuana as a result of the neighboring apartments and we were woken up at least a few times a week by our neighbors yelling in the parking lot or blasting music. On one occasion, someone parked behind my car, blocking me from leaving and caught an attitude when I asked her to move it. Additionally, the apartment lacked the necessary repairs. There were holes in the wall and window sill leading to the outside. Our electric bill was almost $300 during the winter months for a small two bedroom apartment. After complaining of all these issues, the former property manager allowed us to move into an empty townhouse on the other side of Prairie Living. It also was not maintained. We made a list of repairs that needed to be completed before we moved in. The former property manager was cordial and had most of them completely promptly. However, we have similar issues regarding heating in the townhouse. The windows, doors, etc. have a draft. We have also had a few issues in need of maintenance at this residence. The new property manager is not transparent, doesn't answer her phone, and ignores my text messages. It took a week for them to fix the hot water in my upstairs shower. When the maintenance person was in repairing the shower, he told me there were several other issues caused by someone who didn't know what they were doing. In addition to our shower issue, the floor of the cabinets beneath the sinks are falling through, there is a giant whole in our garage wall, exposing the insulation, the doors are warped and falling apart, among numerous other issues. Today, when speaking with the property manager Rae, she caught an attitude and said that townhomes rentals are not their priority. She also stated that I will have to wait until Tuesday if I would like to receive a copy of my lease, something that should have been given to me from the start (I spoke to her Friday around 3pm. She claims she is her own boss and should I have a complaint, I need to tell her. She is a "part time" property manager which doesn't even make sense. All in all, stay away. I won't be back as soon as my lease ends in May.

I rented a duplex on Springer Street in Carbondale from August 2013 to August 2014 with my three…read moreroommates from a previous house. We were led to believe that this lease would be with a more professional and reasonable landlord than our last, but we were obviously mistaken. When we moved in, the carpet in my room had noticeable stains and strong pet odor. It often took a few days for maintenance to fix the small problems that sprung up during the course of our lease as well. They agreed to accept late rent payments from me when I was short on cash and switching jobs, but then ended up charging me very high fines anyway, which ended up making me late on the next month's rent resulting in even more steep fines. To top it all off my roommate and I were unfairly charged with absurd cleaning expenses at the end of our lease, which cost us our deposit money along with further fines resulting in us having to pay them extra. We shampooed the dirty carpets we inherited, touched up previously dirty/marked walls with paint, and thoroughly cleaned everything on their final deposit checklist. The cleaning company they contracted out to inspect our apartment charged us for cleaning the carpets, general cleaning, and "damages" which were outrageous to say the least. When asked for help settling these issues or even just an explanation on the matter they decided to stop communication. That is until they sent us a notice to pay a "final" fee for $3. I suggest all future tenants seriously reconsider their choice of renting with Alpha, or simply avoiding it altogether to begin with since there are steep penalties for backing out of their contracts. Although their workers seem nice and their apartments might appear to be clean or well-maintained, renting with them unnecessarily cost me close to $600-800 and the smelly room I lived in for 12 months permanently stained most of my clothes with animal dander. To reiterate, the smelly carpets were there when we moved in, we did not have any pets during our stay. Good luck if you already signed a lease with them. I hope you took/take pictures just in case, do not miss a rent payment, and fight to reclaim your initial deposit that they will surely try to keep.

I wish that I could give this company no stars because they prey on young naive college students…read more The apartment it self was fine, no major issues however myself and my roommate kept a spotless apartment, they took 600 of 785 from our deposit. They had a list of all this unrealistic charges and come to find out all of our neighbors had the same experience.... they are crooks beware please!! I should have taken them to court but we were so ready to leave Carbondale behind that it didn't matter. Make sure if you move here to take pictures and record before and after you move in or they will find a way to take your deposit with hidden fees!