The hotel feels new. The lobby and rooms are very clean. The…read morestaff are friendly and helpful. The breakfast was tasty with a good variety of foods. Our only issue is the EV vehicle charging station. We plugged in our vehicle at a $0.25/hour rate. The next morning, I saw a text from Chargepoint that came in at 2:11 am informing me that at 2am the property owner set the rate to $5.00/hour. That is a massive increase. We checked the signage at the charging station and there is no warning about a big rate increase. It's very unscrupulous to change up the pricing when people are asleep and not give a heads up that the price would jump. Other than this, our stay was good.

New hotel that's close to everything but sits off of Boulder Highway and is very quiet. Customer…read moreservice was great and lots of parking plus only a few minutes from casinos and restaurants. The lobby and breakfast area are really big with breakfast having lots of choices. Definitely stay here again

Super clean, everything looked brand new, friendly staff at the front desk and nice breakfast! I'd…read morego back again!!

I was really shocked at how much I didn't like this hotel. You walk in, everything in the lobby…read morelooks renovated, clean & modern. Then you get to the single elevator & quickly realize the rest of the hotel is a bit rundown. The one elevator is extremely slow, so much so I wished I was on the first floor. The rooms are extremely outdated. There is dust all over the vents & by the AC unit near the window. The bathroom inside the room was also pretty beat up. I just felt very dirty in the room. The staff at the front desk were also not friendly at all. I will not be staying here again & I wouldn't recommend anyone else to stay here.

This is the first time staying here and I am really pleased!…read more The staff at check in and valet are super friendly! The lobby is gorgeous. Lots of Raiders memorabilia. ( I'm a fan....so ) but wait!... the scent as you walk in, very slightly there, and I can't even name it, but it's PERFECT. We got a room facing the strip for the night lights, however the sunrise was the real show stopper. There are some really comfy chairs to sit right at the floor to ceiling window to take it all in ... or you can see it from the comfort of your bed. What was missing was a coffee maker and robes in the room. I like to have a cup when I wake up. We are not big gamblers, more people watchers, so we walked through the casino. I did not notice one cocktail waitress on the floor. Is this a new thing? A few ( and only a few) people had drinks. The bathroom is spacious and has all the things!!! I love a tub in a hotel and this tub is the perfect size and angle to lay your head back for the ultimate soak. There is a tv screen in the mirror for your morning news or music videos.... Or a window shade that can go up or down for privacy or to look directly through the room out to that view I mentioned. Ahhh. If you come, be sure to visit baby cakes ( they're in house sweets shop- conveniently located on your way to the elevators ) for gelato or ultimate baked deliciousness or coffee drinks omg it's dangerous.... Overall, a lovely hotel off the strip ( but close enough) at a great price. We will return!

I went to M for a concert and was greatly disappointed in the whole experience…read more I understand that M is not entirely responsible for every aspect of the concert experience but there are a few things worth mentioning. I'll start with the parking and the way traffic was directed. For this specific concert it was very confusing, and the lack of signage did not help. Getting out of the parking garage was the most difficult and it took about 30 minutes. Also, when the concert was announced online, there was no mention that it would be held at the pool. So this concert was held by the pool in 107° weather and it was not fun at all. I could be wrong about this, but the band only played 1 hour 20 minutes and I think it's because it was so darn hot. And I was not happy about this at all. If I was overheating being in the audience, I can't even imagine how much hotter it was up on stage with the lights, smoke, leather pants... lol. So in the future, if there is a concert held at the M I would make sure to research and make sure that it's not at the pool in summer. So basically, I paid $175 per ticket to go see a band at the pool totally not worth it especially since they only played less than two hours. For those who wanna know I saw Stone Temple Pilots and unfortunately it was not worth my time or money. After this experience, not only will I probably never go to the M resort to see a concert, but I also will never again go and see Stone Temple Pilots. If you're gonna pay almost $200 per ticket and spend three hours of your time preparing and driving there you gotta at least give me two hours of your time for it to be worth what you're charging. The other thing I want to mention is the security guards and customer service staff weren't very efficient in crowd control. People were just gathering right in front of us who paid $175 for their tickets and it took about 30 minutes to get all these clowns out of the way so the rest of us could enjoy the concert. In my personal opinion this might've been one of the worst concerts I've ever been to and it really left a bad taste in my mouth concerning STP. Sadly I believe STP died the day the original front man died. RIP Scott Weiland. You are greatly missed.

The breath of the past can be felt here!…read more From its inception this was the hotel to be seen at. In 1932, Jim Webb brought his dream to Boulder City . It's a luxury hotel that has air conditioning. A place for all the A listers to stay, important individuals from around the globe to plan the future. This was their home away from home. Come in you're welcome here! The Boulder Dam museum holds so many historical artifacts from the early days of the day and outlines many toils of the past during its making. As you walk the halls they scream a story . If it was not for the "Friends of the Hotel, and its rescue in 1993, it might not be as great as it is today. After World War II, and the decades following the dam was closed and tourism fell to zero . Now after its restoration the breath of fresh air fills it yet again. Make sure and visit the hotel that inside this building. You can see how the Hoover Dam was actually constructed. How the design actually achieved? See the dam from the workers point of view. You can actually stay here too! The living space and rooms that so many people and actually workers have come before us. Truly what's not to love? Come and feel it !

Great place if you like the feel of a run down mental hospital or assisted living facility…read more I cannot imagine who would enjoy anything about this hotel. The woman at the front desk with the "cat ears" on did not even say hello or greet me other than, "I need your credit card." She earned ZERO stars for customer service. If you hate your job that much, then leave. The room, with its view of a parking lot, looked and felt like I would imagine an old school mental hospital would look like. I didn't even unpack. I walked downstairs and handed Miss Congeniality my keys back. What was I thinking?? HOW could this place have so many good reviews? To each his/her own but it was a HARD PASS for me. The location is 30 minutes outside of Vegas, not convenient to anything. The town has a SUPER WEIRD vibe. I would NEVER recommend this place to anyone. EVER. Complete waste of my time and money. DO NOT STAY HERE.

My colleagues and I stayed in back in June during a work trip for a week and we had a great…read moreexperience overall. Always prefer to book a Marriott if I can over other hotels because of my CC and Elite member with them. The ease of booking via app, requesting services via app, or anything else is a plus. I did not really get breakfast during our stay except maybe a banana here and there. Their breakfast is pretty basic continental. The room/suite is very standard and similar to other Residence Inns, which is what I appreciate because I know what to expect. The rooms (at least the one I had) seem nice, clean, and new. Although the bathtub could use an upgrade. Nice location and very convenient to the airport and the strip.

The Residence Inn is a great place to stay in Henderson. It's away from the Las Vegas Strip and…read morelocated in a nice, quiet area. Customer service is amazing. I've stayed here a few times, and one time I even arrived in the morning and they were able to give me my room early. They are really all about taking care of the customer. The rooms are really comfortable and nice. After a long day, it's just a cool place to come back to, relax, and get comfortable. The breakfast is okay. It's a continental-style breakfast, so it's nothing fancy, but it's not bad. There is also plenty of seating available to enjoy your breakfast. Overall, this is a great place to stay if you want to be close to Las Vegas but away from all the noise and craziness of the Strip.

A lower cost and lower level hotel then our normal places but overall it was good as we wanted to…read moresave money during our trip. I like the free breakfast and they had some nice choices. The front desk was friendly and helpful and checkin/checkout was easy. Comfort Inn's are now on my list of places to stay when you are passing through an area.

If we're being honest:…read more It's Dated. It's Understaffed. Breakfast is not good. Carpets are stained. Furnature is worn. Beds = Rocks Location is ok. Plenty of other better choices nearby.

There's a lot I like about this hotel, but unfortunately, there are too many downsides to ignore…read more The room is super cool. There's a real table for eating at, which I really appreciate, and a separate sink outside the bathroom (although there's only soap for the in-bathroom sink). Overall, the space is roomy and comfortable. There's a tub, too! The downsides are as follows: 1. The hotel is supposed to be nonsmoking, but the lobby and hallways smell like cigarette smoke mixed with cleaning agents. 2. The hotel is "pet friendly," and staff was nonchalant about my concerns about my severe pet allergies. At least the floors are some kind of wood and not carpet (although that led to other problems). 3. The parking situation is kinda terrible. There's no temporary spot for loading/unloading/checking in, and most spots are a bit of a trek. 4. The wooden floor is dirty. I showered but now my feet are filthy. 5. The mattresses lack support and sag when I sit or lay down. And, finally, 6. My toddler fell out of bed and hit her head on the hard wooden floor. She has a massive goose egg. We're currently seeking medical care (which is why I'm writing this review in the middle of the night).

*FIRST TO REVIEW ALERT*…read more I'm honored to be the first to give you the skinny on this place! Beautiful new addition to Henderson. Right now, it's the only Hotel on water street! Opening in late November the Atwell suites is an intimate and stylish hotel. CHECK IN: Quick and easy and lobby smells wonderful! ROOM: THEY MADE GOOD USE OF A SMALL SPACE! brand new fixtures, brand new modern stylish accomodations. There is a refrigerator a microwave and a couch and a big island table in the middle. The bathroom and shower were adequate and the room utilized a black and white color theme. Also luxury bath products, but in small bottles still, not in dispeners, like the latest hotel trend. They have complimentary breakfast in the morning and free juice and coffee in the lobby. Being just steps from a small casino (The Pass) this is the perfect quiet stay! By the way, the hotel also has its own bar, & wine bar with bar food. The 2nd floor was dedicated to confortable seating space with couches, a conference room (The Study) and a fitness studio and a very nice one. Tucked in the back, a pool yep you read that right. No hot tub though. Ill be back for sure.

Just the basics for the beginning of the day…read more This little Holiday Inn does what it needs for you and yours. Easy easy to make reservations and check in process. Great rates and the best of a typical Holiday Inn. Free breakfast and amazing service. The room was comfortable and check in a breeze . It's clean! It's newer than what's around too . When you wake you have the pool and views from the sun behind the mountain when you're drinking your coffee. Need that special Holiday Inn moment then always trust and enjoy the brand. It's still good even here. Let's go greet the sun and see the day ahead.

Very nice and modern hotel. The rooms are very spacious, quiet, and comfortable. The A/C worked so…read morewell and kept the room very cool that I felt as though I was sleeping in an igloo. The entire staff was very friendly and professional. The hotel's free breakfast each day was delicious and fresh, saving everyone money from having to buy breakfast. The lobby was nice and comfortable, with large workstations available with outlets to charge phones and/or plug in other electronics. Parking is available in the outdoor parking There is a good-sized casino next door, which is only twenty to thirty steps away. This was an overall very pleasant experience.

Contacted hotel night before asking for a high room floor. It's in my profile to be away from…read moreelevator. I was put on the 2nd floor, 26 steps from the elevator and in a high traffic zone just above the hotel front door. (See photo) When I checked in, there was 1/4 parking spaces full so I know my request could have been accommodated. Let's start with the cons: At 730 pm, an intermittent booming sound that accompanied a strong, hard vibration in the room started. It lasted till about 11 pm and started again at 445 am. I thought I was above the gym and someone was dropping weights. I contacted the front desk about it and all he could say was it was likely other guests starting their day. That answer didn't make sense being that this room was located above the staff room behind the front desk and it keeps coming from the same spot in the room so no, it's not guests starting their day. I don't care what's causing it, that sound/vibration not ok! I called from the room phone and he had to ask what room I was in. There is a sign on the table lamp nightstand to use plugs on bed frame. The plug for the outlet on the bed-frame wasn't even plugged in. Motorcycles were allowed to park on either side of the lobby door. That was also loud. There is only 1 elevator so you wait awhile for it to come and even longer if the cleaners are going to each floor with linens/cleaning carts. The banging and room vibrating is my highest complaint here. Most of these hotel put in cheap Kleenex but these were the worst of all. They were easily compared to sandpaper. For the price I paid, my high status with H.I. as well as a simple request of a room that was then loud with the hard vibration was inexcusable. Obviously this was a quick, cheap build with no soundproofing built in. Pros: comfortable bed, excellent water pressure and near immediate hot water, clean room, decent breakfast with various options. Staff was nice. Air conditioning very good. There are lots of other hotel options around so i would choose a different one if i came back to this area. My rate for a roof over my head at a high price 1 out of 5. Having to add insult to injury. Went out to pack my car and the lawn guy blowing dust all over my newly washed car then hotel key didn't work and staff had to let me in even after getting a brand new key. Very irritating hotel!

I've been here for four nights on business travel and need to get this hotel removed from our…read morecompanies list. Day 1- check in was smooth and young lady at the front desk was super polite! Puts me on the top floor upon my request. A/C in the room isn't working and TV won't show cable channels. Not a big deal because I had just got a text asking me how my check in was. I reply with "A/C needs to be looked at tomorrow and cable tv not working, please fix while I'm out of my room." Day 2- Early morning text asking how's my stay is? I reply "good so far, please don't forget about A/C and cable tv not working." They ensure me it will be looked at. When I get home from work, A/C and cable TV still not working. I call front desk and ask them IF it was even looked at...the reply with "we have no record of any issues." Eventually Maintnenace shows up and gets both issues take care of. That evening when I come back to the front entrance, the young lady working the front desk when I left for dinner is out front with 2 of her friends...they are smoking weed (not illegal here, just a bad image for the hotel). Day 3- I've returned to my room and realized, that my trash can is still full from my first night? No house keeping has been performed. I ended up taking out my own trash, I'm not above that but didn't sign anything saying "no house keeping." Day 4- return home from work. Still no house keeping and I don't think the A/C is working again. I am checking out tomorrow. For what my company is paying for my room, they are getting ripped off. There is also construction going on at the hotel so half of the entrance is tore up and I don't think the elevator has been cleaned since I've checked in. I wouldn't stay here again. Not an area I would stay at with my family...

What a hidden gem! The staff was extremely welcoming the new remodel is top notch and the food was…read moredelicious everyday! When I pulled in the first night I stayed I was a little confused as it's in the Social security parking lot. I was like oh my what did I get myself into. I went into the lobby after walking around the entire building lol totally my fault I guess I needed to get some steps in. The lobby was nice enough the friendly front desk gal was really warm to me. I started towards the elevators and was a little taken back at how old and beat up everything looked. I entered the elevator again saying omg where am I staying. Then the elevator door opened and it was beautiful smelled brand new looked like I was the first person to stay on the 4th floor! My room was as stunning. I love brand new! I looked out to a lovely big pool and was so excited for my stay! I stayed one night and then brought my husband back for a one week stay! I highly recommend this hotel if you're in Henderson, NV! There's so many restaurants, shopping, anything you could need is all walkable.

I loved my stay here--the kitchen is fantastic and well-equipped with dishes and utensils. The…read morestove top and refrigerator are in great shape, making it easy to whip up meals. The open-concept layout between the living area and bedroom feels bright and welcoming, and the shower is roomy enough and good water pressure. There's no shortage of storage space, which was a huge plus. Breakfast was delicious with a wide variety of options--sausage, eggs, potatoes, waffles, and more. A special shoutout to Karla for truly stellar service. From start to finish, she was amazing--very responsive, patient with all my questions, and genuinely helpful. The area is convenient with gas stations and plenty of dining options nearby. I'll definitely be back.