Called for a repair of water heater hose. Said he was busy yesterday when I was off from work so…read moreagreed on early Saturday morning. He even texted time he'd be here. Then wouldn't answer phone. NO SHOW

Joe has provided us with his plumbing services over the past few years and been nothing but…read morereliable, respectful and courteous! He does the job right the first time and is reasonably priced. 5 stars all around.

Boiler decided to go out on me at the worst possible time. Precision diagnosed it and had a new one…read moredelivered the following day. They were able to have my home warm again that evening. Also best quoted price in the Scranton area.

We were in a pinch. Heatwave finally hits NEPA, and again our air conditioning dies. Whites came…read morein and diagnosed the problem. Quick work in a day. Would highly recommend. Prices are scary. Times are tough so anything paying out of a savings is high but quality equipment. Knowledgeable. When retaining services it takes about a week for installation. They ordered unit and promptly installed. I did have to call them.

Def would suggest looking elsewhere. An associate…read morerecommended Whites Mechanical. When I contacted to schedule, I expressed a concern that I may have mold in my HVAC split units. I also explained that I worked and see clients in my office and would have to block off time for the cleaning process. She indicated that if a deep cleaning is required, it will take approximately 4 hours, and their service tech would be able to determine arrival. I blocked off my calendar accordingly. When the tech arrived, he stated he was here to clean the HVAC, which would be about 2 hours. I asked about what if you need to do a deep cleaning for mold. He said that a deep cleaning would need to be scheduled separately as he was told this was only a standard cleaning and would not have time to perform a deep cleaning. I was confused and explained that the woman stated he would do deep if I needed to. He said that if a deep cleaning were required, it would need to be scheduled. I asked if there was an additional fee for them to come back, and he stated yes but was unaware of the charge. When I received my invoice, the labor breakdown charge for 135.00 and a separate charge for 20.00 plus tax for coil cleaner for 156.20, I contacted the office to pay but questioned why I was being charged for the coil cleaner that should be included in the service. The agent said that it was not. If I paid 20.00 for the cleaner, why do I not have the contents of the remaining cleaner? She scoffed at me. I also explained that coil cleaner at Home Depot is less expensive. She said I am sure it is, but we use our product, and this is a business, and as a business, there is a markup. I told her that she would lose my patronage based on her attitude and disregard for customers. She said, look, if we are going to lose you over 20.00, I don't know what to say--are you going to pay your bill with a credit card or not. I told her that she would not lose me over 20.00 but what appears to be a questionable charge and poor customer service. The woman was rude and not concerned other than collecting payment. I told her to send the invoice to collections, at which point she hung up the phone. I later called back to speak to an owner or manager to discuss my experience and to pay with my credit card---I was sent to voice mail. I left a message requesting that a supervisor or owner contact me. Certainly not impressed. It is hard to believe they have been in business for over 13 years if customers are treated poorly for inquiring.

I hired this company to install a tankless water heater. Their worker came and drained my old water…read moreheater into my yard, killing a big swath of grass. When I complained to Carolyn (the owner's wife) she denied it was there problem, and their employee would never do that. I recently called to have the yearly maintenance done and left a message. When Carolyn called back, she had an attitude which I dealt with before, so I hung up on her. I won't be using this company again.

Absolutely HORRIBLE,…read more We are a subcontractor for a cable company and we needed a plastic drain fixed the one of our UG crews damaged. I spoke with Carolyn the owner, and she declined our business. She stated that she was not paid by another subcontractor of the cable company in the past, and now she wasn't taking any business from any subcontractors of the cable company. I offered to pay her with a Company credit card immediately, to insure that they would be paid promptly and she still declined our business. Unbelievable.

Remarkable Plumbing says it all in their business name. They truly are Remarkable!…read moreWe had some major issues with our 150 year old house with toilets backing up. They quickly found a solution, and the work was scheduled promptly. Two were replaced with better flashing capability and vent system added to two sinks. This has resolved the issue. They are efficient, clean, and professional. We are happy that we can rely on them for our future plumbing needs.

Joe did an amazing job installing my new shower. He was quick to respond, provide an estimate and…read morecomplete my job on schedule. He also came back to fix a problem with no issues or complaints. He wasn't the lowest estimate, but he was the one I was most comfortable with based on our conversation. I'm glad I went with him. I highly recommend Remarkable Plumbing!

Mike saved me My…read moreboiler died and mike was there the next day, had the replacement boiler delivered the same day and got my heat back I used mike to replace my hot water heater last year and he did a great job then as well He is my go to plumber and I recommend him without hesitation Thank you Mike Andrews

He did a totally amazing job fixing our furnace. He came very quickly and made sure everything was…read moreworking properly before he left. He did quality work and is a great person. I would give him more than 5 stars if I could. A ++++++++

Hands Down this man is great. Immediately told me what was wrong with my system and didn't try to…read moreget me to buy a different one. I didn't need to even replace anything. He charged me zero dollars for his helpful tips that allowed me to make my heating system work. You don't find people out there like this anymore. Thank you for everything. Justin

We had a few water leaks on our water pipes coming into our cottage. Being we live in CT and our…read morecottage is in PA I called several people who serviced the area. Kevin was the first to respond. I couldn't be happier with the service. We are only there on weekends and he had no issue with meeting me there on Saturday morning. He pointed out some issues with earlier fixes that were not done correctly. He took care of all issues. I had asked if he would have to come back and he said I will make sure this is taken care of and you have water today. Kevin was very pleasant and personable. I would definitely use him again and highly recommend him.

I needed someone to look at our furnace after a home inspection, and Aaron identified the problem…read moreand fixed it in a timely manner. I recommend Aaron to anyone who needs an HVAC technician.