Had a roof installed today and despite the 2 hours of rain, they were done by 3:30! They couldn't…read morehave been more efficient and pleasant. Under great supervision during the whole process, I couldn't be more pleased.

This was, without question, the worst experience I have ever had with a company. I strongly…read morerecommend looking elsewhere. After Hurricane Milton, we discovered leaks in our roof and filed a claim with our homeowners insurance. Initially, the insurance company did not want to cover the roof. A friend of ours who worked for this roofing company assured us they had a lawyer who could fight the claim, so we trusted him and moved forward. After nearly a year, the claim was approved. However, the estimate jumped from $16,000 (pre-insurance) to $25,000 once insurance was involved, a significant increase. By the time work was finally scheduled, our friend was no longer with the company. When installation day arrived, we were excited to finally fix our leaking roof. The crew showed up and began work. Everything seemed fine until I left briefly, and my husband called me in a panic. Midway through the job, with part of the roof already shingled, the crew suddenly claimed the roof pitch was too low and said they needed to switch to rolled roofing. At no point prior to this, despite multiple people inspecting the roof, was pitch ever mentioned. The explanation given to my husband was unclear, and we believed they were adding an underlayer before continuing with shingles. Instead, they removed materials and left us with a partially shingled roof and rolled roofing on other sections. This was not what we agreed to, nor what was in our contract. The result looked terrible. Something I have never seen in my life. To make matters worse, they left nails and debris all over our yard. My husband stepped on a nail that went through his shoe. We have a child and two dogs. This was completely unacceptable. A representative named Phillip eventually came out, acknowledged the pitch issue, and suggested alternatives. He even offered a metal roof option using materials they already had, which we were happy with. However, after agreeing to this, we heard nothing for two weeks. Then, unexpectedly, a building inspector showed up to inspect the roof as if the job were complete. It failed due to poor workmanship. At this point, we lost all trust in the company. Phillip later presented us with three options: 1. Leave the roof as-is 2. Replace with a different color rolled roofing (why?!) 3. Pay out of pocket for a metal roof (claiming insurance would not cover it) This turned out to be misleading. After contacting our insurance company (USAA), we were told we could choose the roofing type. We would only be responsible for any additional cost beyond coverage. Through emails, I was able to contact the Chief Building Inspector, who personally came out to assess our roof. He confirmed that only two small areas required rolled roofing. The rest could and should be shingled. One of those low-pitch areas had already been incorrectly shingled by this company. I relayed this information and requested they complete the job properly. Months passed with no resolution. Communication became increasingly unprofessional, and I ultimately had to send a formal demand for completion of work while exploring legal options. After all of this, they finally did what should have been done from the beginning: shingled the roof where appropriate and used rolled roofing only where necessary. They also cleaned up the debris. Something that should never have been an issue in the first place. Even now, I am not satisfied with the final result and will be hiring another company to redo the roof with metal. This entire experience was very stressful, drawn out, and completely avoidable. Save yourself the time, money, and frustration. Avoid this company!

Ryan our A/C service technician did a great job of explaining what was transpiring as he worked. He…read morewas very pleasant and professional. We plan to continue with Hilliard's services going forward. This company is honest, reasonable and punctual. Charles and Dolores Robinson Stone Creek Community

This company lacks the knowledge of passive attic ventilation (soffit-roof vent construction) when…read moreapplying blown-in insulation. They are intent on covering soffit vents with insulation. This creates a situation where excessive moisture build up and premature roof deterioration and mold will result and passive air flow through the attic space is compromised. If you choose to contract with this company, you will need to actually physically observe their insulation application in your attic. They will take shortcuts that may have negative consequences. Buyer beware!

Big thanks to a job well done by Bo Lancaster and Gino! Our home was damaged during Hurricane…read moreHelene by tree damage to the roof. Sentinel Roofing did a wonderful job repairing the roof. They were so nice to work with, excellent communication and fair pricing.

As of today: New roof installed…read more Wind Mitigation Complete New insulation blown in the attic I have to pause and give a HUGE shot out to Sentinel Roofing who really helped through every bit of this. They made sure the permit went through and started the project on time, which allowed our new roof to be completed Wednesday 9/25. The day before Hurricane Helen was expected to hit. The roof was inspected and filed Thursday morning (9/26) prior to the City closing down at noon. When they thought their dumpster company wouldn't be able to pick up prior to the storm; they came to ensure the dumpster was tied down and secured. My husband was incredibly impressed how they took the time to sure through every eyelet on the tarp. The dumpster company also ended up coming Thursday early to pick up the dumpster so it was gone before the winds started. The Wind Mitigator and Insulation team showed up on time Monday (9/30) after the storm. Sentinel Roofing has an amazing group of people working with them. Every single individual I dealt with was not only incredibly kind and customer service oriented but also responsive, and was great with communication. I cannot not only thank them enough for their work, but I have to give them a 5/5 in my recommendation that you reach out to them when you need roof work completed. Thank you! You have made my life so much easier with your great work and work ethic. Thank you so much for your recommendation, Amanda Beth Miller - you have amazing companies you recommend.

Blue Valor Roofing did an excellent job putting on a new roof for us, and we couldn't be more…read morepleased. Adam was very knowledgeable and answered all of our questions, and even helped us pick out the shingle color. In one day, his crew had our new roof completed. They did an immaculate job and it is a weight off our minds to have a new roof up before hurricane season takes off.

Very satisfied with the work the work that was done on our roof. The work was done timely as…read morepromised and looks great. Other than a nice new shingled roof, there was no sign that they were even there. Very pleased with the outcome and the cost. Thank you!

This was a GREAT company to deal with from start to finish. Obviously I got estimates from multiple…read morecompanies in the beginning of this process to do my due diligence. I submitted all the estimates to our friend in Ohio who is a roofer. He said he's never seen an estimate so professionally done and recommended this company! I had already gotten the referral from a trusted friend and the local fb page but again wanted to double check everything! John Scotti was my point of contact through the entire process and is such an awesome guy! He's got years of experience and knows what needs to be done for a great job. The crew was on time and completed an entire tear off and roof in one day. My contractor from Ohio was here working on a building for us and watched all day and said he'd never seen a job done that well and efficiently! They came back the next day and removed their trailer and double checked the clean up and off they went. The whole process was a well oiled machine! As a business owner finding another company that's well oiled these days is few and far between!!! This is your company !! Just call them!!!

We bought a tiny new place in Citra, FL. And there were many things that were hidden and not…read moredisclosed, one being the roof, which was leaking and allowing moisture and Carpenter Ants to enter. We shopped around for quotes for a metal roof, and not only were other quotes double in price, but they just weren't available or told us our job was too small. Then we met Chris, and he was very responsive and professional and gave us a fair price that wasn't overly inflated. He and his team are incredibly hard workers who are reliable. They came for a quite right away and always showed up when they said they would. The work is top-notch quality work. There were no problems at all during the hurricane. I wouldn't look anywhere else if you need roofing work.

Chris has done a few jobs for us this year and has done great quality work each time. He's very…read moreknowledgeable and experienced and we feel we are in good hands having him work on our home. We initially hired him to repair the transition in our roof where our large covered front porch meets the house. While repairing this, he noticed a few problematic a/c ducting issues. We had all our a/c ducting replaced a year and half ago and had been experiencing higher power bills and couldn't figure out why. The a/c company said everything was fine but after looking at the pictures Chris showed us, we knew otherwise. He didn't have to say anything about our ducting but he did because he's a good person that genuinely wants to help others. We feel at ease knowing we have Chris to help us with any future roof issues and will recommend him to everyone!

I hired ledgewood to put on a new metal roof and couldn't be happier…read more Darren is fantastic contact person and the whole crew is nice and professional. If you need roofing in SW Florida these are the best for the job.

Jenn was amazing, honest & helpful…read more Our claim was denied and we had to hire an attorney and Jenn still was patient and helpful. We were given a day and time and the work was done as promised and done well. Jenn checked to make sure everything had been done well and even implemented repair of a screen panel. I would recommend Jenn and Safe and Sound for sure and I have. Side note: State Farm sucks as far as getting coverage for what you pay premiums for.

Jenn was fantastic, incredibly responsive and the crew did a wonderful job. After the hurricane…read morelast year they came out immediately and tarped my roof. The entire process of getting the roof replaced was a pleasant one