Rude front desk . trashy place and trashy staff. I never had chance to see a doctor she's always busy . They don't care about the patients and when I told them I'll change my doctor they responded that they have 5000 patients they don't need me . I hope no one ever will choose this doctor. read more

I rarely leave reviews, but my experience at Dr. Gaboian Karine's office in Glendale was frustrating enough to share. I came in as a new patient to request a hospital-based exam referral based on my specialist's recommendation. The referral coordinator, Diana, seemed unfamiliar with the process and instead blamed me for switching doctors, made dismissive comments with coworkers in the reception area, and discouraged me from seeking care there, citing the doctor's limited availability. When my referral was processed by the medical group, I was instructed to provide prior exam records and have Dr. Gaboian include a note so the referral could be resubmitted. I called the office, but Diana refused to provide an email, interrupted me repeatedly, and incorrectly claimed the referral couldn't be changed and that I would have to pay out of pocket. She eventually provided the email address in an impatient tone and then abruptly ended the call (it felt like she slammed the phone down) before I could finish speaking. I escalated the issue to the office manager, but my concerns were dismissed as a "misunderstanding," with no apology or real effort to help. Ultimately, I went to another provider. Within three days, my referral was correctly processed, approved and my appointment was scheduled without issue --showing this could have been handled properly all along. Based on this experience, I cannot recommend this office--especially if your needs go beyond routine visits. If your case requires follow-up, coordination, or extra effort, be prepared for resistance or to be told to go elsewhere or pay out of pocket. Patients deserve professionalism, polite communication, and support--none of which I experienced here. read more

Do you enjoy wasting your time at urgent care every time you need a refill on your life-saving medication? If so, Karine Gaboian is the doctor for you! I have never met another healthcare provider that fails so spectacularly at providing basic care to their patients. If you're lucky, her office staff might even direct you to get your meds refilled at an urgent care out in Sylmar, just for you to drive all the way to said urgent care and be told that they don't do med refills! The office staff also excels at the art of the "gen z stare," it's truly impressive. Not to mention their talent of reciting "I'll write a note for the doctor" each time you call and ask when your meds will be refilled, after putting you on hold for 30 minutes. Don't even get me started on Dr. Gaboian's bedside manner at appointments. What they don't tell you is that your doctor's appointment is actually a training session for a nurse practitioner. The NP in training will conduct your appointment while Dr. Gaboian instructs and corrects them, pretending you aren't there. So don't make the mistake of showing up with any serious concerns to discuss with your doctor, lest you rudely interrupt the training session! All this to say, I absolutely recommend Dr. Gaboian to anyone who wants MORE stress in their life! Also, while googling her name to post this review, I found a legal document from when Dr. Gaboian had her license suspended by the Medical Board of California. Remarkable! The document is out there for anyone curious about the details of this unique qualification. read more

The office staff is terrible with "patient care" , dressed unprofessional, extremely Rude with giving information, unorganized with the patient information and appointments. My experience was not pleasant. I called periodically before my appointment time to make sure all my information was correct, and still when I arrived the front desk staff looked at my ID card and quickly said it was inactive. Without carefully looking into my Insurance information. They are dressed with oversized tees , leggings and tennis shoes. It felt like I was at an unregistered doctor's office. Calling to change doctor's office immediately. read more

This Dr's office will steal from you. They will do anything to charge you if not covered by insurance. Just for them to extend my disability for maternity leave, they are charting $150 a month for their "office fee". Pathetic. I will post several reviews and complaints to everywhere because that is ridiculous. read more

Worst doctor's office ever. The receptionists are extremely rude and unhelpful. Any time you need an authorization, they act like they don't want to do it and handle it in a very disrespectful way. They speak to patients and their relatives with no respect at all. Whatever you ask, they try to skip it instead of helping. As a primary doctor's office, they completely fail to take responsibility for their patients. read more

I would like to start off by saying that Dr. Gaboian is a fantastic doctor so are all of the other doctors who work by her side at the Glendale California location. However, the nurses that sit at the front desk especially the ones that have not worked there since 2020 are trash and useless. I had called on Monday because I had a sore throat and I wanted to be prescribed some medication since I had already seen the doctor a month ago for my physical the front desk, lady who which I know hasn't worked there for a long time said and I quote "I will go ahead and write a note for the doctor. Thank you very much. Have a great day." Hangs up the phone on me. Never once did I get a call back nothing. Absolutely disgusting human being. These two young generation nurse sitting at the front desk need to be fired. Such a shame for these amazing doctors to be dealing with such trash. I will repeat, the two young ladies who sit at the front desk, need to be fired. read more

I love this doctor. Been going to the office for 20 years but sadly can't deal with the incompetence anymore of the staff. I called three times in January to leave a message for the doctors ID number since I have new insurance. No response. Left several messages to make an appointment. No response. Finally got a hold of. Somebody was told they would email over the bloodwork paper. No response. Followed up no response. Followed up again no response. read more

Mean, rude, and disrespectful. Worst Doctor Ever! I walked out of there crying. She's so insensitive and could care less about your needs and concerns. It was literally a waste of time, Gas, and energy. She was literally yelling at me because I was trying to get clarity about why my leg was numb and someone told me that I might have had shingles but right away she starts yelling about it everybody in the hallway could hear. I wanted to ask her what she thought it could be she just kept yelling. That was my main complaint coming in there I need it some type of relief from what I've been dealing with my leg has been numb she wanted to hear nothing of it. I'm confused still I'm just baffled I'm never had an experience like that in my life. Sad part is already have high anxiety going into doctors offices because of the amount of trauma that's happened to my body I'm just over it already. If you don't have good insurance they treat you like crap. read more

If I could give a zero star for this office I would be more than happy to do so!!! The entire office is so unprofessional and rude. They have no idea what it means to provide "patient care" and follow through. As soon as you try to express your concerns and needs, they speak over you and HANG UP the phone because they do not like to hear the poor service they are providing to the patient. PLEASE avoid this office at all cost and do not go there. You will be disappointed and not receive the care you deserve. DIANA is so unprofessional and disrespectful, she needs proper training to learn and understand her job title instead of shouting over the phone and hanging up on the patient. So unfortunate that people like her are supposedly working in a medical office! She's a Joke! read more

Horrible service. Always have to wait for a long time for my appointment. They are rude and every I call asking for referral or help, they cannot give it to me. Never helped me even when I was experiencing medical concerns read more

This practice has the best front desk ever. Diana was attentive, informed, caring, quick and on top of everything. She got me in, helped me and took care of me right away. Never have I experienced a front desk like this. She and the head nurse and her co worker were so good to me. I feel better already just knowing I'm in good hands. read more

Shout outs to the Hollywood location on Vine for making my life so much easier! This location is a block away from my apartment. I enjoy walking-in to make my appointments because the ladies in the front office are so nice and lovely and greet me by my name. I come in at least once or twice a month to refill my prescriptions and I never have hassles scheduling an appointment to be seen with Dr. Gaboian. Dr. Gaboian is a character! I think she's really personable and I enjoy my visits to her office. I love the watches that the all ladies wears :) Most of my visits are nothing longer than 30 mins (with my appointment). Before this doctor I went to the USC doctors office in DTLA and my wait would be hours long. I'm chill with this place and I have been coming here for almost two years now... I was first attracted to this office because when I first called they actually answered (unlike many offices) and they even checked to see if they took my insurance, good news they did accept mine. I have gone through 3 different types of Health Insurances. Each time they have had to update my plan, it has always been such a breeze for me because they ladies in office are really reliable. I am surprised I never haven't left a Yelp review yet. Last time I was in there, I swear I took three extra business cards too share with anyone moving to Hollywood. Tiny office, but fast service and wonderful people. **** The last male nurse that checked my blood pressure was a total babe ;) read more

Gaboian Karine, MD - I got to this location! 1058 North Vine Street Los Angeles, CA 90038 Ph. 323 462 5580 Fax: 323 462 5581 - Family Practice Near Me - Glendale, California

Glendale location: . Dr only sees patients two days a week, for HALF days, hope you like waiting two months for every appt. Understaffed, stressed out and poorly treated employees (doctor was rude to them in front of me, zero sense of customer service) Once in the room, Dr rushed my appointment, made huge assumptions and judgments based on my education and work title (why even ask if you're going to make faces and question my responses? Great first impression) and refused to give me antibiotics for an eye stye that had popped up (she said "you have to come for two more sessions before I can refer you to an eye doctor" aka she's really pushing for that insurance $$). Small side note: what kind of doctor wears heavy, bright purple eye makeup and chunky high heeled open toe shoes? A little professionalism goes a long way in helping the patient believe you're qualified to treat them. I thought I was going to an Dr office not your sons engagement. I told them I'm switching providers and to send my medical records and recent lab results to me, and they refused and said "you'll have to wait for your appt date to receive it." Hello HIPAA violation. Stay far away! read more

The facility is very nice . I am very happy with Dr. Duron. Ana is always there to help with any situation, she is very knowledgeable and fast. The staff has been always very nice to me and quickly gotten my authorizations. Thank you. read more

Gaboian Karine, MD - Family Practice Near Me - Glendale, California

I've had nothing but great experiences with Dr. Gaboian. She's very straight forward and to the point, but she cares. I will say it's hard to schedule an appointment - limited days and hours. But the follow-up appointments that were made were very easy. I just went in for a physical, mind you. She made sure to inform me of everything she was doing and answered every question I had. read more

I can't resist updating you on the ridiculous saga from this office. Last night, I got a call from a specialist who was calling to arrange an appointment for a procedure. Now, it's for a very serious medical condition. I had already switched medical plans and doctors since then and have had that procedure. The point though is that it took this Doctor's office THREE months to get authorization for it, where at my other place it took a couple of days. You will be lost in the wind if you step foot in here.... AVOID! read more

Dr. Karine and her staff make you feel at home. It is hard to find the right Doctor let alone with a great bedside manner. I recommend Dr. Karine Goboian. This is one of the best doctors in a long time. read more

Gaboian Karine, MD - Hallway towards the elevator - Family Practice Near Me - Glendale, California

Few things you should know about this office: 1. Doctor is never there. Well let's be fair she is there 2 times a week from 3-5 PM although it says that they are open from 9AM to 7PM. YES THE DOORS ARE OPEN but the DOCTOR ISN"T THERE. 2. Incompetent staff as mentioned from previouse people with accurate comments. 3. If you need an appointement with her good luck because she is never there. My husband and I ended up in emergency rooms and urgent cares for colds, fever etc. because she was not available to see her patients. My flue can't wait a month for an appointment and it dosen't tel me it's comming ahead of time. 4. The staff is so incompetent that i do not recommend anyone to go there. 5. The doctor dosen't believe in medicine so she will recommend home remedies. What kind of a doctor likes to prolong a patient's sickness? the one who want more money. This is just frusrating to see doctors taking advantage of their position and it's the inurance companies and other authorities who do not keep a tab on these doctors. Especially in Glendale I could fire so many unethical medical samming Doctors that it is not funny. Some one needs to report these doctors besides me. The other people's comments are also right about the office. UNETHICAL UNPROFESSIONAL INCOMPETENT read more

I had been taking my children to Dr. Gaboian for years. Her staff has always been on the rude side but I liked Dr. Gaboian. I had them do a physical on my children and it wasn't complete. I do feel hurried when I am there and they always seem busy, with what, I have no idea. The staff does a half assed job when it comes to the patients. I would frequently hear the doctor arguing with the nurse, whom is much older. I don't know what about because I don't speak the language. When they moved from Central to Brand(?), I never received any notifications as to the location they were moving to. I just found her on here and have now decided to change doctors due to the incompetence of the staff and feeling like my kids don't matter when they don't bother to inform me of the move! read more

This review is for the Vine Street location. There are obviously a lot of negative reviews for Dr Gabioan on here but from my experience, I have never had a problem with her or the staff. Everyone has been friendly, professional, and respectful, and any referral that I have needed has taken no longer than a week. Sometimes the staff will even call and notify me that the referral is ready to be picked up. Also, if I have a minor medical issue, I've been able to walk in w/o an appt and get a prescription without seeing the doctor (the front desk will call my pharmacy). If that is not convenient, I don't know what it is. Even though the office is located in a strip mall, parking has never been an issue. The doctor has limited hours at this location but I've been able to get an appointment within a reasonable amount of time. The waiting room is not fancy but it's not filthy, either. I would like to give them three and a half stars but Yelp does not offer that option. I think this doctor and those who have studied outside of the states have a different way of doing things. It's not a negative or positive, but I do have to knock off a star because I was not able to get a refill for a certain prescription except through a referral, and even then I was informed by that doctor's office that they wouldn't give it to me, either. And no, it's not for narcotics. So I'm a little annoyed that the doctor was dismissive of my condition and said I didn't need it, and then I am referred to someone who has a policy of not prescribing this medication. As I said, certain doctors from certain countries do things differently, and as Americans we are probably accustomed to being prescribed medications without a second thought. I suppose the only option I have is to go back to my former doctor but then I'd be paying out of pocket, and what's the point of having insurance? So boo - another star (or would that be half star?) knocked off for having to reach into my wallet when it's unnecessary. read more

This review is for the Vine location. I choose Dr. Gaboian to be my baby's pediatrician and I couldn't be any happier and satisfied as a mother! She answered all my questions and worries I had about my baby especially since this is my 1st child and made me feel comfortable!!! She was very attentive with my baby and I thank you for that! I'm extremely satisfied with the choice I made. As for the receptionists, they are friendly and always answer my questions. Even when the office got busy with patients the receptionists were still at ease and made sure we all got taken care, thx ladies! I think that Drs have to do their job and make sure that their patients are healthy and taken care of, and sometimes patients want what they want when Dr says otherwise so that's where all the negative reviews come in. They are here to help us not destroy us! Thank you Dr. Gaboian for your help and attentiveness and see you soon! Thank you receptionists for answering my 101 questions, you ladies are a great help! read more

Gaboian Karine, MD - Happy baby=Happy mommy - Family Practice Near Me - Glendale, California

I just saw Dr. Gaboian for the first time. For the first time in a long time, I felt that I am treated as a human rather than just another patient. Staff members were respectful, attentive, responsive, and friendly. I felt cared for. Ana was nice, communicative, and sharp. Dr. Gaboian was personable, and had great bed side manners. That sense of being detached and distracted that I usually get from most physicians was not my experience here. To the contrary, she made an endearing effort to learn about my profession, asked me personal questions, and showed genuine care. I had a great experience. The front desk staff were all nice and helpful. I would mention names, but don't want to misspell their names here. I commend them for creating a caring and healing atmosphere in that office. I highly recommend this medical office and am happy I went there. read more

This review is for Vine location. I chose Dr. Karine Gaboian as my family doctor almost 7 years ago. I'm amazed and beyond satisfied with my doctor. Excellent and outstanding costumer service by doctor's assisstants Lucy, Kristine and Ani!!! Thanks to these nice ladies I enjoy visiting Vine location very much. I'm astonished by doctor's knowlede and professionalism!!! My son had strange rushes/wounds all over his feet. Only Dr. Gaboian could help us cure the problem without any pain. She is an amazing doctor. But most important she is an amazing human being who really TAKES CARE of her patients!!! If you want to experience VIP treatments/customer service you should definitely check Dr's Vine location!!! P.S. And the office is very clean and beautiful. read more

This review is for the Vine location. I was supposed to have my first appointment with Dr. Gaboian today. The location is convenient to my office so I was hoping for a new primary care physician. I arrived early and the receptionist was immediately rude to me when taking my insurance card and ID. There was confusion about whether or not my insurance allowed me to see Dr. Gaboian and I explained that I have a PPO and am not obligated to see my old PCP doctor listed on the card. The receptionist was upset when I asked if she could call my insurance company to verify. She used the automated system and told me incorrectly I didn't have insurance. I asked her to continue the call and speak to a customer service representative. She screamed back at me that I wasn't allowed to be there. I took my insurance card and ID back and left. I've never been screamed at in a medical office or treated so rudely in a professional environment in my life. I called my insurance company to file a complaint and would advise anybody seeking medical care to avoid this office. I've seen a number of doctors over the years and have never dealt with such blatantly rude treatment. I don't understand how this receptionist is employed nor how this office stays in business with this type of conduct. One star is too generous. read more

Worst doctor I've ever had. Where do I begin? If you call their office, prepare to speak to someone, explain your situation and then spend 3 minutes on hold. A new person will pick up who has no idea who you are and you will have to repeat your information all over again. This happens every time. I saw Dr. Gaboian for an annual check up and to have my prescriptions refilled. I had to go to Dr. Gaboian because I switched jobs and got new insurance that didn't cover my old doctor. With my old doctor and every other doctor I've ever had, an annual exam comes with a 12 month prescription for birth control pills. Dr. Gaboian would not write me a prescription but instead said the pharmacy needed to call her. She authorized a 3 month prescription for birth control and I have to call her office every three months to get another 3 month supply. Shortly after my PAP, I received a letter from my insurance company referring me to a gynecologist for another PAP. There was no reason on the letter. When I called Dr. Gaboian's office to get more info, one person told me my PAP results were normal and another told me there was a problem. Very frustrating to not know if there is something wrong with you or not. Everything turned out fine after seeing the other doctor. The nurse gave me a mental health test to screen for depression, which I flunked. I told her I had thoughts of suicide. I was crying while she was talking to me. When the Dr. came in, I expected her to address the results and offer me some help. She didn't say anything about it at all. I asked for a refill on my antidepressant and she said no, that I needed to see a psychiatrist. I explained that I had a rough patch of skin on my nose (pre-pre-cancerous cells) that my old doctor would freeze off. She said I needed to see a dermatologist for that. I never received a referral and after following up several times, finally managed to get the name and phone number of a dermatologist that I am allowed to see. I went to Dr. Gaboian for health care and did not receive any care. I would have been better off going to Planned Parenthood for my annual exam and birth control and then seeing specialists for everything else. read more

Unprofessional! Incompetent! My daughter needed procedure, went to have the procedure and we were told the insurance approval was for something else. Dr. Gaboian's office put the wrong code for something else. And when we called the office, all they told us was, "well, there's nothing we could do now, can you wait till Monday?". How does that happen? How do you mix things up like that? Only if you have incompetent employees and you don't care about getting things right for your patients. read more

I really don't understand all the negative reviews. I went over there to get seen for a sore throat / fever and had a perfectly fine experience. The receptionist was polite and friendly and I was able to get seen by the doctor within 20 minutes or so. The doctor, herself, is definitely a character-- garrulous and funny, she speaks with a thick Armenian accent. We chatted for a few minutes and then she looked me over, called in my prescription and yeah-- everything went well. Shrug. Not saying others didn't have negative experiences, just saying that I'm glad that I didn't let the poor reviews dissuade me from going here because it was a very good experience for me. read more

This place makes it impossible to get a prescription I've been taking forever unless I consent to unnecessary tests so they can get more money. Go somewhere else. read more

Terrible customer service. I was assigned this doctor through my insurance. They are 30 minutes away from me. Fine, nothing they can do about that. When I tried to make an appointment the receptionist told me I had to come pick up a form to fill out before I can even schedule an appointment. I told her that is really inconvenient to drive 30 minutes there, pick up a form, drive 30 minutes home, then make an appointment. (Then go back again for an appointment). She was super rude and said "too bad, that's the way it is here." They could e-mail it, but she they won't. No doctors office requires you to fill out a form before even being allowed to make an appointment. I read a lot of negative reviews about this place but thought I would make my own opinion...well, should have just went with the reviews. read more

It should be no stars, but they don't offer that option- horrible place. Can't even get an appointment bc I'm on hold for longer than an hour, and according to the reviews they don't do anything in the office so not sure what they are busy with...and from my friend's experience it looks like I would not have had much help anyway from them. Apparently they charge you just to tell you no one can see you...this is my friend's personal experience. read more

No start Horrible You have to wait at least 2 hours on the line to get an app and when they pick up the phone they simply hang the phone on u. They are careless. Even dough i checked with one of the assistant for my insurance to make sure I can see the doctor ( they told me that its ok and gave me an appointment after 2 months) , i went to office and they told me that i cant visit the dr. I wont recommend anyone going there. read more

This doctor is bullshit. Office is closed for lunch 1-2 but there is plenty of staff who could answer phone.

Dr. Gaboian is an insensitive, self righteous, ignorant doctor. She does not care about the patient and treats them like just another case instead of a person. She doesn't fully examine the patient and is quick to misdiagnose without actual proof. It also takes 2 months to get an appointment with her. read more

I'm coming here for several years now, and each time i make an appointment it's two months away. Last week I came here and the nice lady, who knows how to run this place, gave the doctor the wrong medical file. He kept on asking me questions that didnt make any sense and finally when I asked him to see the name on the file folder he was holding, it wasnt me. He thought I had a serious medical disorder. Okay so finally he got the right name. I told him about my injury, and requested an authorization to see a sports medicine doctor. He said that he needed to get an authorization for an xray, which could take a week to get that. In the meantime, I needed an appointment to see him back. I went to front office to see the pretty girl. She said that the next available appointment is TWO MONTHS away. This is for the doctor to see my xray - two months way??? WTF. Okay so how long would it take for me to actually see the sports medicine doctor? One year? read more

Let me start by saying good luck if you need help. Phone calls are difficult. Be ready to be placed on hold for long periods of times. The dr herself is seems like a good dr but her staff especially her manager syuzi is unprofessional and rude. You can never finish your sentence without her hanging up on you. This office is more business minded and doesn't show holistic care. Im not big on any review let alone negative reviews but syuzi really can push a polite persons buttons. read more

Doctor Karine Gaboian is my PCP I'm surprised that this place has many negative reviews, my experience there was great, the staff was welcomening and helpful, and so was the office manager Suzy. read more

Best doctor in town!! All previous reviews complaints are really BS ... A good doctor doesn't just prescribe you medication or automatically refills your previous prescriptions .... That would entail turning you into a drug addict zombie .... dr Gaboian treats you like she would treat her own family member, you are lucky if you have her as your doctor!! I'm blessed to have her!! read more

So I am looking for a general physician for my general needs. 3 months ago I called this office in brand blvd. , glendale. They asked me what insurance I have and I said I have ppo open plan. This girl from the front desk says I have to call my insurance to get their name on my list and make her my primary. I did that. I called on last week and set up an appt. I said I am a new pt so this girl told me that I will need labs before I see her. I got there Thursday. I parked. I went to her office. They got copies of my insurance and I.D. I filled out information . Then this girl told me that I have to make my insurance change the address of the physician to brand blvd since the address is at vine street. (Now remember I have a PPo open plan. ) They won't give me the necessary labs until I changed the address. I was still patient and did not want to make a big deal. So the next day I called my insurance to change the address. They reminded me that i have a PPo open plan and no need to assign a doctor. They changed it anyway. I called the office of gaboian and this girl said we can't take you but will have the office manager call me on Thursday . It's now Saturday and no phone call. Unbelievable!!! They pushed and pushed and pushed my bottom . 1)bad customer service 2)they are idiots and uneducated. That girl needs to read what the insurances are about I work in a medical field and wow, this office should not be in business. Insurance companies should not allow them to attend to people .maybe the doctor does not even know how bad her front desk people are . Even third world countries I go to have excellent customer service . It is very disappointing that somebody in the medical field is like this. Please look for another doctor. Btw, I looked at another doctor Dr Grace Bautista in pasadena but it took me 53 minutes to actually get myself to be scheduled and be seen by her, not including talking to the office manager who would check my insurance. I have a doctor right now (cardiologist) who is excellent. I need to give him an excellent review. Btw, this doctor is not even a 1 star . She should be NO STAR!!! read more

I'm not one whom typically writes bad reviews. However, Dr.Gaboian has been my worse experience at a Dr's office ever! First of all she's always on vacation or taking days off. Although doctor's should also have lives, one of their main priorities should be the care of their patients. She never spends more than 5 minutes with me and never really listens to my concerns. I'm sorry to say but this woman should not be practicing. Not to mention, her rude receptionist Arlese..... If it wasn't for Anna the attentive nurse, I would've switched doctors long ago! read more