The service that was provided was timely, professional, and prompt. It comes with a very strong…read morerecommendation. This is a business that I will use again.

We needed some cold water pipes moving in a spare room and chose this plumber to do the work we…read morecouldn't be more satisfied with the work carried out, highly recommended.

Alpha Plumbing charged my elderly father £1241.74 to supply and fit a new toilet and wash basin,…read moreand to change an old radiator to a towel rail. He was charged over £600 for the units and parts and £640 for 20 hours of time. I have attached the receipt in the photos, I think it speaks for itself - considering that full bathroom suites can be bought for less than £200 I think this is extortionate. Similar towel rails to the one installed seem to cost £60 - £80 from my research, not £190! In my view the time being charged is also excessive. Looking at quote checkers for the individual jobs this is almost twice the usual rates. I recently found out my father also paid £690 to Alpha Plumbing for one additional radiator to be fitted last year. Looking at the average cost for this type of job, this should have come in at around £200 - £300 in total.

Really good plumber can't praise him enough. He came same day I rang and had the problem sorted in…read moreno time at all. Real hard worker and very reasonable charges

From the owner: Small to medium sized plumbing maintenance in Melton Mowbrayread more

I use this plumber regularly and can highly recommend him! He is quick, efficient and cleans up…read morewell after himself. He will not tell you unnecessary work needs done. I trust him to have a key to properties where I need work done. He is self-employed, so it is nice to support a small, local tradesman, and this is reflected in his prices which are reasonable.

Avoid at all costs, this company fitted a new Baxi boiler, when British Gas done yearly landlords…read moreinspection, they informed me that heat exchange unit was leaking and needed repaired, we contacted Ian who fitted boiler, he said he would contact Baxi as it was still under warranty and they would do repair, we thought no more about it, as we did not live in the house, and the tenants never complained again until now the boiler has stopped working, we called out British Gas as Ian Duffy would not go out and look at problem they have told me repairs have not been done and they could not do work, I contacted Baxi customer service who informed me that they had not been informed about any fault in the past, this was after Ian Duffy had told me they went to property the day after I contacted him and could not gain access, this was a total lie, he never told me they were going as I would have let them in, my tenant has now no heating or hot water due to this and Ian doe Baxi Engineer has now had to fit new Heat Exchange Unit, cost of Unit is £250 + Labour luckily we got done under warranty, the engineer said he has never seen a unit so corroded in such a short time, I asked him the reason it was in such poor condition, and he said whoever fitted new boiler did not put any rust inhibitor back into system after they fitted, that would be IAN DUFFY, beware of this Company.

The best Plumber ever had dealing with Very efficient, clean…read moreworker, pleasant and professional.Will come to check on your problem even whrn busy as soon as possible. Prices also very reasonable. .

Tom came and sorted my leaking boiler pipes after a botched job by someone else. He came out at the…read morelast minute and explained everything clearly. He's a nice guy too. Definitely will be asking him back again if I need a plumber.

From the owner: Heating and plumbing, emergency 24 hours call out 7 days a week.read more

Responded very quickly to a request for a gas fire service. Very tidy. prompt and professional. We…read morewill use this service again as David is a joy to work with.

I'd just like to add an update about the situation with David Birtles…read more This is the text message he sent to me. Dear Mr Thurley, In response to two emails requesting D Birtles Plumbing and Heating to attend XXXXXX Avenue and further to your text messages, please note our response. May we clarify for you the total invoice is £210.00 plus vat to the government of £42.00.  £210.00 is broken down as follows: Parts £20, Labour £160 and Travel £30. Before commencing work, a guide price was given. We were then informed whatever work needed to be carried out, we were to carry on and do the repair as necessary.   We then removed all bathroom items to keep clean and tidy including flooring mat, covered work tops and toilet area for protection and carefully removed one tile without chipping others because the toilet system was boxed in. We exposed the toilet system as there was no sensible access to access the ball valve. We replaced the ball valve, cleaned up site with hoover and on removal of dust sheets no damage was seen. The invoice was raised before completion as it was a fixed price and then the customer was asked to confirm the work was OK and carried out to her satisfaction. On completion the customer was satisfied with the work carried out, it was paid as agreed and we left site. Later that day, we received an abrupt phone call in the evening and subsequent incorrect text messages that do not relate to the work carried out and/or invoice. We are receiving threats of types of unacceptable social media marketing from this number and bribes of £100.00 which we deem threatening. Should these go ahead then we will be placing this in the hands of our solicitors. In an effort to come to some form of resolution to whatever problems you feel you are experiencing, then please feel free to call Mr David Birtles on 07957 138389. We hope this clarifies everything for you. Yours sincerely D. Birtles Plumbing and Heating I'd like to point out that David has charged me £30 to travel from Meersbrook to Norton, which is a distance of 2.7 miles and a ten minute drive £11.11 per mile. The labour charge of £160 equates to £106.66 per hour, more than double the average charge for a plumber in Sheffield. David was at my house for 90 minutes. My wife strenuously denies that at no point a guide price was given and the cost only confirmed when the invoice was given to her. I called David and did indeed ask for a refund of £100 as I have been overcharged and my toilet seat was covered in scratches, as you can see in previous photos. I told David that I would expose him on social media because I believe people like David Birtles should not be allowed to get away with overcharging his customers. David hung up on me, and didn't answer my calls the next day. Two days later David sent me the above text, I rang him as he asked but he didn't answer. The next day I rang him, hoping for closure on this situation. He answered, and I politely told him that I stand by my request for a £100 refund and his reply was that he will be contacting his solicitor, and then he told me to F**k Off and once again hung up on me. I have now filed a complaint with Sheffield trading Standards.