I have a great dr there, Dr Diane Day. Always patient and takes great care with you, I love the fact that I can get my blood work done there at the office. read more

If I could give this zero stars I would. They can't keep physicians employed. So getting an appointment is impossible. Then when you finally get one-they cancel it the morning of. This is the worst run office I've ever visited. read more

Been with this practice for 5 years. I just received a message that my provider will no longer be with the practice as of 8/6/25 & they will NOT be scheduling me with another provider. Basically kicking me out, forcing me to look for another provider elsewhere right in the middle of me needing care. HORRIBLE! The entire office should be shut down read more

Very unprofessional. A medical assistant told me what was going on with another patient while I was waiting to be seen. The PRN that treated me was very scattered. Put me on tirezepitide weight loss medicine and did not guide or advise me. I had to do all my own research. Thankful she is retiring. Over all my time there was frustrating. People bewar. read more

Personally, I feel taken care of. Sharon Carr has done an excellent job of following in Dr. Brodsky's steps. The Patient Portal completely is usless, to me. Lacey has wasted far too much of her time trying to fix it for me. I prefer a call with the results of my tests. And, mailing hard copy same should not be a burden to them, since their computer system is difficult. read more

This used to be a friendly well run private group practice. Then it sold out to a corporation. Called to make appointment and I'm #19 "in the cue." Stayed on phone twenty minutes and I was #14 in the cue. Finally reached a human being after 40 minutes holding. Is there only one person answering the phone for this entire place? How about a call back service? Spend some $ from your increasing expensive fees for decent, friendly operations. Get it together, or I'm gone after two decades as a patient. read more

This was possibly the absolute BEST medical experience I have ever had!!! Joshua Leduc ARNP and his MA Ashlyn were absolutely phenomenal!!! Leduc sat with me and discussed everything going on with my health he was extremely UP TO DATE which is so crucial for any health care provider. He helped me by answering all my questions and was absolutely fantastic!! HE EXPRESSED TO ME all my OPTIONS and ASKED me which option I would prefer, based off the pros and cons for all the options!! He NEVER made me feel rushed or shoo-ed out the door. He made me laugh so much and I felt like I had known him my whole life! Everyone in this office was so friendly and chill. Ashlyn was awesome too, she made me feel very comfortable as well. Leduc completely turned my day around and did everything in his power to help me. read more

I am usually very pleased with all the staff: Dr, ARNP, front desk folk and nurses BUT today one particular nurse hurt my feelings on the phone, by her comment that my son is old enough to call for refills and make appointments himself, instead of me having to call for him. How we run our family is really our business and I am hurt that she seems to imply I have not trained him to do that...whether I did or not , it is OUR business. Other staff had NEVER said such a thing to me and I hurt so much that I must express this here and now. I cannot "bottle it up" but no mention of her name because I don't want to "touch her bread basket"! I just hope one of the Drs or a Senior staff member sees this comment I am making. read more

My experience at this office has been very good. I've had the pleasure of having some good doctors. My first physician there was Dr. Horvath. She was the one that helped me to make changes to my diet so that I could become healthier. I was sad to see her change locations. Dr Brodsky, to was good. He was very patient with me also. Ms Sharon Carr, I've just met, but from what I've seen, she also very nice. I know that I will also learn from her as to getting back on track with my health after Cancer now in remission. Each of these doctors assistant's were/are nice. read more

I've been a patient at GFP since ~1982, when they were in a little red-frame house across the street from AGH (since demolished). I've been treated well by various doctors over the years. However, my primary care physician (Hemstreet) recently left the practice and has not been replaced. Rather than arrange for treatment by one of their other doctors, they referred me to another practice-group altogether. Shabby treatment for a patient of nearly 36 years, if you ask me. read more

I have been at this practice for a few years now. The doctors are great but the rules for patients during Covid have forced me to change to UF. I scheduled an appointment to be seen and was never advised that I could no longer bring my infant with me until the day before my appointment. I do not have any family or friends that are available to watch her for me during the day so until they change the policy I can not seek any medical care from this office as they want to see me in office for the medical issue I am having. If you do not have any available help with your baby I advise going to UF whom has no restrictions for patients besides the normal precautions. read more

My wife and I have used this practice for many years now. All of their staff are friendly and professional, but Sharron, Yvette, Chevy, Dale and Kim in particular are great and have gone above and beyond for us in many situations where there's been some holdup with labs or prescriptions or when some emergent issue has arisen. Health care in general is pretty much a morass, insurance if you can believe it can be even more so. GFP though manages to deliver excellent care while insulating us from a lot of the crap that we might otherwise be stuck on the phone dealing with ourselves, and that's a wonderful thing. read more

DO NOT make an appointment here. It's a complete waste of time. I called to see if there was any paperwork that I could do before my appointment because of being a new patient, and not only was I on hold for 30 minutes, but I was also told that the doctor I made an appointment with would not be there that day and I'd have to reschedule. (I also was told they'd send me the paperwork in the mail. It's been 2 weeks and I haven't received anything) So I rescheduled with a different doctor. I couldn't remember what time my appointment was, so I called the day of to check. I was on hold for an hour only to find out that once again, the doctor wasn't there that day and I would have to reschedule again. I told her that I'd just find another place. Twice I made appointments only to find out the doctor wouldn't be there, and they never called to tell me. Both times I found out because I called. Wondering when they were going to tell me the doctor wasn't there. I'm assuming when I got to my appointment. read more

Only gave them a one star because you cannot leave a zero. I get emails constantly from Gainesville Family Physician's offering their services and asking if I want an appointment (I have been there about 3 or 4 times in the past two years for check ups) they even say in the email, "same day appointments may be available". A month ago I decided to call their offices as my back was hurting and it was time for a checkup and get my med's refilled. When I called I was told the soonest I could get in was 28 days later. I made the appointment. My appointment was on a Tuesday. I got an email the Thursday before confirming my appointment, then the Saturday before I got three automated phone calls to confirm my appointment and the system did not accept my answer of "Yes" until the third call, then the Monday before my Tuesday appointment I got another phone call from a real person again wanting to confirm my appointment, I let it go to voicemail. Tuesday I went to my appointment with no issues. A doctor in training interviewed me first then Dr. Day came in. I told her what med's I needed refilled and what pharmacy I use. She suggested I see another doctor for my chronic pain. She said I needed to get some blood work for my med refill and stated they do the labs their in office. I told Dr. Day I had been to their in house lab twice before and it was nasty. The same lady was working each time. The first time she was blowing her nose and wiping her nose on various snot rags. Next time I went for blood work she had some kind of take out food on her desk and was eating during the lab work. I told Dr. Day I would go to Quest lab. Going to Quest lab cost me more time and more money. I also set up an appointment for the doctor about my pain issues that Dr. Day had recommended. That afternoon when I called the doctor for my pain issues they said I needed a referral from Dr. Day so I called her office and was told they do not use prescription pads anymore so therefore I would have to get a referral letter on their letterhead. So I called everyday the rest of the week and was told each time they were working on the referral. On that Friday I had to reschedule the appointment with the pain doctor for the next week as I still did not have the referral (three days after my appointment with GFP) and was promised by Dr. Days office I would have it Monday morning first thing. Monday morning while in Gainesville (25 minute drive from my house) I called Dr. Day's office at 10 am and was told no referral was completed so I asked to speak to the office manager. The woman on the phone said she WAS the office manager. I told her about the ridiculous amount of time it was taking to get a referral and also told her about: 1) the nasty lab worker and how I felt better going to Quest 2) Dr. Day called my prescriptions into the wrong pharmacy causing me to drive to the correct pharmacy twice to find out what the issue was, and she called in one medication that I have not used in over a year and did not tell her I needed anyway. This office manager appeared unconcerned and seemed to want to get me off the phone as soon as possible and said "I could call back at 11 am and see if the referral was ready". Without calling I went by GFP office about 1 pm and just picked up the referral letter and left. My blood work came back off the chart in some areas I am guessing I did not fast long enough, got those results Monday. Today, Thursday I get a call from some woman at GFP who left on my voice mail how a couple of my test came back high and Dr. Day said just do this and that and don't eat this. She also said that my test for hepatitis came back negative. HELLO, I did not get a test for hepatitis you incompetent goof ball. And what in the name of Zeus are you leaving my medical information on a voice mail that you have NO idea who may have access to? I am finished with these nut jobs and have put in a complain to my insurance company and will now go find a REAL doctor that will call in what is need, review my blood work with ME and show some professionalism. read more

I have been a patient of Dr. Thompson for several years. He is understanding, is never rushed and always makes sure his patients get a response in a timely manner. The office staff and techs are always helpful and on more than one occasion have helped me to my car because of balance issues. So grateful I found Dr. Thompson and this practice! read more

I found Sharon Carr after suffering literally for years, with something no doctor could diagnose correctly. I went through more doctors, was given more useless medications, and was put through more useless procedures than anyone could imagine, and I became sicker.... and sicker. Sharon diagnosed my condition fairly swiftly, identifying the root cause of myriad symptoms that began several years earlier and became progressively worse until it was quite severe. Under her guidance, I felt a good degree of immediate improvement, followed by gradual improvement over many months. I've moved away from the area (and Sharon declined to relocate her practice - I asked), or I'd still be seeing her today. I'm healthy today because of her. She cares about getting you well again. During office visits I found that she would take whatever time I needed in order to help me, and I never felt as though I was being rushed through. She is available (some doctors take months to get into), and the wait at the office was always reasonable. If you're looking for a real remedy for whatever ails you, then you should go see her. read more

The worst family doctor experience I have ever had in my life. I saw Susan Carr. On my first visit I noted that I had been depressed and she asked if had been prescribed anything. She did NOT ask what was wrong or recommend a therapist. She just fed me antidepressants and over the span of two years she would prescribe me not one or two but NINE antidepressants. These pills ruined my life and her lack of courtesy and professionalism allowed that to happen. I do not recommend this doctors office and I the only thing I would recommend Sharon Carr for is to have her license to practice medince revoked. read more

Awful doctors. Go seek medical treatment somewhere else. My fiance went on several visits, racking up co-pays, while the doctors continued to do nothing. She went elsewhere finally and is actually receiving treatment. Dr. Benchmol is a sexist pig. His only course of treatment was saying she has fibromyalgia, but that he doesn't believe in it. Unprofessional and they overcharge. They shouldn't be allowed to practice medicine. read more

Dr. Jones is wonderful. She's a doctor who really listens and does her best to help. I'm being sent to Sharon Carr for allergy testing to hopefully help me further. Maybe this doctor visit will be another success! read more

Impersonal service from the front staff to the medical assistant who didn't seem knowledgeable at all, to the condescending Dr. There were two urine samples sitting in the sink in the room I was put into. Gross. read more

I can never see my family dr. Paperniak. So I go to her general practicioner. I see her for something the should have told me over the phone I needed a referral for. MY insurance through work covers 80% and I pay 20% once it is ran through. They now charge you up front at the office or you have to sign a contract for payment plan. The visit with my share of 20% was $78. Does that make an office visit for something they could have done over the phone cost over $400 before insurance? Highway robbery. I call to speak to the office manager, no one ever called me back. read more

I'd give them 0 star if there is any! They kept sending me bills even though I paid them co-pay each time I visit the doctor; and they also managed to sent me to collection agency for the bills that I already paid! As much as I like the doctor...but I think I'll have to find a new provider office that's not gonna keep billing me each month for the bills that been paid in the office already! Stay away from this establishement and find one that won't keep taking money from your pocket just because!!!!! read more

Very prompt appointment, and 5-star treatment throughout. Cannot yet rate the quality of treatment -- time will tell. Very good use of on-line technology read more