We were checked in quickly, and they were not that many people in the waiting room…read more They took him back pretty quickly and put an IV in his arm and drew some blood for a panel. They were obviously busy behind the double doors because every hour a PCA would come to the waiting room and take vitals. After about 4 hours in the waiting room they called me back and asked me not to be mad but they lost mine and other patients' bloodwork. After a total of 9 hours I was called back and told they only have 1 of 3 CT scans working and had a CT scan performed. After 10 hours I was told I would need to be admitted and have surgery because my CT results were concerning. Waiting for surgeons to come by to talk bit no one, then a few hours later I was told "Oh, sorry, we re-reviewed your CT results and they are not concerning, the Radiologist re-read the CT scan and changed the diagnosis. So we finally got out of there. Giving 2 stars instead of 1 because the doctor was super. the processes I had to go thru to get seen is why I am rating as a 2. There may be other emergency centers close by, but we are not familiar with the.

I was here for a suicide attempt back in October. The staff was very inconsiderate. The place was…read moredirty. I was wheeled on a bed lined up against a wall in a hallway for a good amount of time before they put me in a room with a bunch of other patients. The staff was loudly laughing and joking the whole t8me I was there, no sense of self awareness. Nothing to do but lay down and sleep. I kept asking when the doctor would see me to evaluate me, and they said they thought he already had. They forgot about me. It made me realize that not even people who went to medical school care enough to be professional with their patients. When my mom visited me, the woman by my bedside (who worked there) said she doesn't recommend patients coming to Shands. This place made me wish my attempt had worked. Absolutely awful and heartbreaking experience. Do better. If I could give zero, I would.

The ER staff is top notch. Prompt and professional. Kudos to…read moreStephanie. Thanks for everything.

We have had so many cancelled appointments because the provider is out of the office after the…read moreappointment has been made 3 months out or more. (i.e. audiology hearing test but the appointment for the hearing aids is three months out to only have to be rescheduled) Then to reschedule with another provider it is past the previous appointment. Seems like either you are short Doctors or you have a very poor process of scheduling. This has happened with Audiology and with Primary Care in the past 2 weeks.

PROS: If you are tired of the VA Disability process and just want someone else to handle the…read morepaperwork or even stay on top of your claim to make sure it is being completed, then Trajector Medical (TM) is a great option. I will say that I still had to do some work BUT, TM will also think of things that you may not. If you are doing your own research alongside them, then you may as well do the claim yourself. I cannot say anything negative about their conduct compared to the none existing claiming to be appointed "Vet" advocates. BORDERLINE: If you have a 90% disability rating, the fee by TM is not burdensome. However, anything over that, the higher rating you receive could cause a financial hardship when trying to pay them. They were flexible with my payments and even stopped calling asking for a payment when I told them they were stressing me out. * I had receive my new rating but my back payment was delayed until about a month after I received the new rating. CONS: I have referred at least 4 vets to TM and all of them have started the process of making claims. As a result, TM will have made at the very least $50k from these referrals. They are grateful for the referrals but does not offer any incentive for the referrals. I don't know what to think of this but I do recognize it as a solid "CON" and will no longer be referring anyone I know to this service, unless they are already 90% disabled.

Beware what I thought was a good thing has turned into a nightmare for me. When my claim was done…read moreI was charged $5,244.69 I received a call that it was what I had to pay and how I would like to pay the caller was demanding and rude I asked if I pay this will this be all I had to pay and she said yes just pay that amount. So I paid it. A month goes by and started to get another call asking for $2,000.00 and I said why I already paid the $5,000 and the caller said oh the VA increased you percentage so we need to charge you for that. I said no you already charged me over $5,000.00 and I specifically asked was that all I would have to pay and I was told yes. Why would you wait until everything is complete before you start charging. They said it was complete but they raised your percentage and I asked how do you know the VA raised it no one ever told me every time the VA raises percentage Trajector will charge me. So buyer beware. I read the article to the link below which explains what is happening. Instead of correcting the ship they stand by how they are profiting off Veterans. They were really good until paying time rolled around. I just don't want other Veterans to experience this. https://www.npr.org/2026/05/04/nx-s1-5719493/veterans-disabilities-claims-congress-legislation

I really have no words. This location is a DUMP and has like a crappy entry way and 4 old crappy…read morechairs. The place is embarrassing and looks like a shanty! STAY AWAY from this dump NOT professional. NOT MD's and NOT allergy experts at all. If you want to die - I guess go here and if you have Asthma or Hives (Chronic Uticaria) PLEASE do not go to this clinic. I cannot for the life of me even understand how stupid these people truly are. I have chronic uticaria - auto immune and get a xolair injection 1x a month at a Allergy Clinic. I have been getting the shots for four years. Xolair (also called omalizumab) is approved for my condition and Allergic Asthma that is so bad a person can't leave their home. IF you have anything like this going on please do not call or waste your time with Florida Medical Allergy Center. The NP is a joke and she knows nothing about Chronic urticara or Xolair. I made an appt after moving from Colorado to Florida to get a Xolair injection and i had the medicine with me. I called a few weeks ahead asked if they treat Xolair patients and if they have knowledge of my condition and they just LIED and I mean Flat out LIED to me. They checked with the NP who said oh yes have her come in and we will give her the shot. Seriously I kid you not. I drove an hour to the appt today. I got their and said to the girl after checking in "Do you want to mix my xolair so its ready (it has to be mixed with a centrifuge for 20 min prior to injecting it). She looked at me like a dear in the headlights. I could tell she knew nothing about xolair. She went to ask the NP who than came and got me and brought me in the back to a room. She sat me down and said "This is an Allergy clinic and we are going to test you for allergies". I was like NOOOOO your not you idiot dummy because you can't test a patient on Xolair for Allergies. I get a xolair shot 1x a month and I won't test positive for any allergies while on it. You would have to go off xolair for four months before any testing. What a bunch of dopes who had the nerve to just lie to me and get me to their clinic when they HAD NO BUSINESS NONE scheduling me in the first place. This is from XOLAIRS website about Skin Testing and HOW long you have to be off Xolair for skin allergy testing to work. DUMB people work here so buyer beware. NOT allergy experts I would never ever trust them. NOT Professional! "Although we cannot state a specific time at which skin test reactivity returns to normal based on these studies and their application to your patient, we can conclude that it may be a matter of weeks to months. Considering the half-life of omalizumab, I would think that the patient would have to be off therapy for three to five months to have skin tests return to baseline. However, skin test reactivity (lower than baseline) could occur much sooner. And in addition, complete suppression of skin tests is not universal after omalizumab administration. Therefore you could attempt to skin test your patient at this time. And if omalizumab did not suppress skin tests, you might be able to use the results to initiate immunotherapy. If the skin tests were negative, you then would have to discuss the "pros and cons" of cessation of omalizumab versus the potential benefit of immunotherapy. However, it is probable that the return of skin test reactivity could also be associated with return of symptoms."

I called to schedule an appointment with an allergist. They said they only do the allergy testing…read moreon Wednesday's. My Wednesday's are difficult to work around so they suggested I come in to do a consultation first. We schedule an appointment for the next day (Tuesday) but they texted me a reminder for a different date. I called and they claimed there would be no reason why they would schedule me for a Tuesday because there would be no one here to assist me. This was literally the day after I made the appointment and they claimed they never would have done such a thing. The customer service is horrible and they were extremely rude to me over the phone. I cancelled my appointment because I couldn't make it in on Wednesday's, which I told them the day before, and I am taking my business elsewhere.

It's really sad that UF Health Neuromedicine has so little concern for a patients health. I was…read morereferred to neurology because of a possible Parkinsons or Lewy Body Dementia diagnosis. When referred my appointment was scheduled 7 months out (sad but that's just the way things are). Before my scheduled appointment the office called and said the doctor would be out of the office on my appointment date and that they would need to reschedule. My new appointment would now be an additional 4 months out. Now I'm looking at a total of 11 months from my referral date before I can see the doctor. Apparently this is just fine with UF Health. They must think that we make appointments to see doctors just for fun and not because there's a medical need.

while the hospital staff, nurses and techs are awesome the front desk people for the clinic are…read morenot. there is one lady that's short and snappy in her verbalizations; one wearing a do rag on her head and the entire desk area is not customer friendly. it's really a shame too because the facility and inpatient staff are great, along with the Drs and other outpatient staff.

I got in to see a doctor in less than 45 minutes and was pleased to get everything checked out from…read moretop to bottom. Not only were they very thorough, but ready to make laugh and all were in good spirits! This attitude makes any ER visit so much nicer to remember and you actually don't mind as much going in the next time you have a medical emergency! I highly recommend using this ER location due to the ample parking, the attention to detail and the great staff. Even the security guards were hilarious!

experienced the absolute worst deplorable time in ER both on 5/11/26 then again 5/20/26 for same…read moreissue - chest pain/upper abdominal pain 8-9 out of 10 since 5/11/26 and after 49 hrs. combined NO resolution. Took speaking Patient Service Coordinator in ER to FINALLY get my husband moved from lying in the hallway to the ER Transfer area so he could await room assignment WHENEVER a bed in North Tower opened up. for the 46 hrs he spent 10 hrs in ER Lobby with no care and 36 hrs. on a stretcher in the hallway with NO privacy, no call light, no answers nothing by bed Was sent home after 36 hrs the first time without ANY resolution to return after spending all but 2 days at home in agonizing pain for at least 16-18 hrs a day but fearful to return to ER.This 2nd time it was determined his Gallbladder is ready to burst and his liver is inflamed....Lucky still alive. Now surgery has to wait until Cardiology sees him in morning to determine if he can safely have surgery due to his Significant Coronary Artery Disease with failed BYpass. Golden Years heck no ...instead of dying from old age, we are destined to die due to poor medical system. Doctors are awesome but they are at the mercy of the MEDICAL SYSTEM that is BROKEN. God help us all cause I predict it will continue to worsen. 100 patients in actual ER, 14 in ER Transfer Area and approx. 35 more waiting in excess of 8-10 hrs in lobby BROKEN SYSTEM. Very overcrowded Hospital with no plans to correct.

I would give a negative score if it were possible. If your fighting cancer go somewhere else . I…read morewish I had taken my wife back to moffitt or anywhere . shes gone now they didn't want to do scans for about 3 months at a time , for a rapidly growing tumors she had. this DR Murphy as she calls herself shouldn't even be a Dr . And let my wife stay in pain for a couple of years. If malpractice was a option I believe I would . Its only money to most of the people there. If you are taking a loved one there for cancer ,please reconsider .

Good hospital. Always has been a good hospital and the place to go for locals in Gainsville and…read moresurrounding counties.

This is a great place to be if your sick the hospital, medical building with all the special needs…read moreDoctors for everything that's wrong. Cancer center that save my daughter and keeps her cancer free. UF Gator town is awesome teaching and training Doctors to be the best in there fields!

I go to this medical Plaza often, same has Shands Hospital always 5 stars. It is unfortunate that I…read moremust rate the diabetes Depart one star. I am having issues with my sugars since December. Saw mt Dr. was added another insulin, to be seen in January, They cancled my appt in January. reason Dr, is sick, they resceduled for February 27th. I call care advocate filed a complaint then my appt was scheduled for February 9th. received call from nurse about my sugars , rescheduled for January 30. Recived call. My Appt is cancled. same reason Dr. is sick. Rescheduled for march 27th. really sill having issuses with high sugars. unreal. on added insulin with was surposed to be checked in January to see where we go from there.

If at all possible, do not let your loved one stay here. My husband came in with a stage 1 bedsore…read moreand left there with a stage 4 bedsore. The staff would not follow doctor's orders and change his position every 2 hours. They left a (2 rubber gloves tied together) tourniquet tied on his arm after drawing blood, He woke up with his arm hurting. At least one of the nurses didn't wear gloves at all with putting meds in the his IV and giving him meds from the package to his mouth. They really don't care about the patient.

My loved one was sent here to get stronger and get weaned off the ventilator that he was put on at…read moreHCA. These facilities don't let you stay overnight or come in before 10am so during those hours a lot can go wrong and it does. Who would think that someone is is critically ill and needs care, would be given a tube feed product he was allergic to ? get a broken nose? lose a molar (during oral care?) have to work hard on the ventilator when he was septic and had a fever? and when wound care came in the first time, they were picking at a mole (thinking it was a staple to be removed) My loved one had tears in their eyes and I am glad I was there to stop them or they might have injured him further. Most nurses were unfriendly and one yelled when I asked basic questions. They have meetings in front of your loved ones saying things that can and do frighten the patient. It is too bad because when someone is put on a ventilator , they need time and good care. This place was shocking and everyday things got worse here.