The shoe cobbler was able to complete my request. He made my cheap shoes look expensive! I think I…read morehave found my business!

Excellent work and speed of return. I take all my shoes there usually for cleaning sometimes…read moreresoling.

I went here to get a pair of boots re-soled and the heels repaired…read more When I picked them up, I noticed right away that one of the soles wasn't completely glued down so the owner took that boot to the back to re-glue it. While she was doing it, I noticed a new black smudge, which looked like some sort of black polish, down across the middle suede part of the remaining boot. When the owner brought the OTHER boot back she had also noticed a black smudge and told me that she had already attempted to get it out. She proceeds to take a "suede brush" and rubbed off the black smudge completely from the one boot (yet she had just told me she already tried to get it off??). She then attempts the other boot and rubs it down bare, rubbing off the suede completely in some parts. She tells me that I brought them in this way and proceeds to charge me the full price she quoted. After I leave, I was very upset because I know I didn't bring the shoes in with black all over them, which I found more and more of. I bought them from goodwill the week before and I incessantly examined them before I got them. I also showed them to my mother in law, my mother, and wore them once and fully examined them each time because I thought it was such a steal getting them at goodwill. I brought them back to the store and told the owner that I know the smudges weren't on there before (on the suede as well as on other parts of the shoe) and told her the above of just getting them at goodwill and examining them MULTIPLE times within the last week. She proceeded to do nothing for me and explained everything away, AND tells me that "when you buy from goodwill you don't know what you will be getting." Well, yes I did because I LOOKED at them before I bought them. Now, I'm not going to lose sleep over my six dollar pair of boots from goodwill (although once nice in their own time). However, I did bring them there to test out the place because we are really needing numerous pairs of very expensive cowboy boots to be repaired. Ultimately, the job was extremely sloppy. Black smudge ordeal aside, I still wouldn't take other pairs of shoes back there. Add in the poor character of the owner and her lack of integrity and inability to take accountability. Will never take my business here again.

Worse Shoe repair shop to go to! They destroyed my shoes and refused to fix it, being very rude and…read moredisrespectful!

I'd give 10 Stars if I could! **********…read more David at HWY 9 Shoe Repair is a true craftsman and master in his field! I require custom lifts added to my shoes and have rarely found a shoe repair company who can do it as well as David does them. His prices are extremely affordable and he gets the work done quickly. I can't say enough good about HWY 9 Shoe Repair!

Brought my boots here to be polished. He didn't even take the laces off to apply polish. It also…read moretook a week longer than expected. Even a call saying they can't do it would have been better than what they charged me for. I expected more from this place because of their good reviews.

Came here to get my second pair of boots, first since the moved to new location. Great selection of…read morecowboy and biker boots, buckles and accessories. Had a wide selection of boots exactly what I was looking for, debated on square toe, snake , elephant , stuck with Ariats for comfort and my use and very happy!!! Wore them to the mall to break them in and got 4 hours of shopping with my mother so they're ready. Great guys working there, saw plenty of other wants for my girls that ride and my work wife so will always come here for my cowboy boots and in 5 years, my biker gear!! Highly recommend!! Enjoyed the time here

The owner was there. I went there hoping to get a hat reshaped. The owner gave me his very honest…read moreopinion that he could do what I was asking but he wouldn't want to because it wouldn't look right and would ruin my hat. The entire staff at this store were friendly and accommodating. The owner helped me pick out a pair of boots for my son and made sure they fit him correctly. If you are in the market for western wear or biker gear they have a nice selection of both are reasonable prices and a friendly staff.

I've been bringing my work clothes here for over a year and the quality is consistently excellent…read more They treat each item like it matters, returning everything perfectly cleaned and pressed. Their attention to detail and quick turnaround makes them incredibly reliable. The owners are friendly, professional, and always go the extra mile to ensure quality service. Truly a gem in Cumming. Highly recommend giving them a try.

I had to return a shirt to them that their processing had put two brown spots on my shirt that…read moreappeared to have been a dirty pressing or a burn. I had to sign a release for them to bleach the shirt. When I picked up the shirt it had the same brown spots on it and they charged me AGAIN for the cleaning. I will toss the shirt and go elsewhere.

They have a massive selection of boots, apparel, and accessories, and the store is well-organized,…read moremaking it easy to browse. Staff was friendly and helpful, too.

Now I went in for some work boots they have every kind you can think off. Now the prices are a…read morelittle high but it comes with warranties so I'm fine with it. The staff southern hospitality was on full display.

We bought my husband a suit for a formal wedding at Barry's. The price was ok. We were under the…read moreimpression that the alterations being done to the suit were going to be professionally done. The sleeves of the coat were too long, the pants were nearly 14 incges too big, the butt was HUGE, the legs were at least 20inches too long. Mind you my husband is not a small man at 6'1'' with a large barrel chest and very long arms but he has not butt and average size legs for a big guy. When we came 8 days later to have him try on his altered suit and pick it up, it was very clear the alterations were not correct. He tried on the suit and we attempted to show them all the issues and new ones. Including the now much tighter fitting coat in the chest. They got squirrely with their answers and we got told to take it to their Alterations person to be fixed, at our cost, since they had done the original alterations to the suit. I was not ok with what felt like a bait and switch. We took the suit to our local trusted Alterations person, who has been in business for 40+years. My husband tried on the suit for her and she shook her head. It was very clear that the suit we had purchase had fit him correctly across the chest now did not allow him to cross his arms and the sleeve still was too long. The suit coat had been some how altered and was entirely too tight now. She even opened up an internal arm seam and found the error in the shortening of the arm. It was VERY clear the arm had been shortened via the arm pit and was not even cut evenly. She also had to take in the waist of the pants, shorten them, and remove many many inches in the legs and butt of the suit pants as they looked as if my husband was carrying a tent behind them they were so large. She told us there was unfortunately nothing she could do to the suit coat since they had not left hardly even a ¹/ inch seam allowance, but to go back to Barry's and get a new coat. I came in to Barry's to see about swaping the coat for the correct unaltered size. I was told that my Alterations person didnt know what they were talking about! That the suit had fit my husband at pick up and there was no way they could have had the chest altered. They insisted on keeping the coat. They told me that my husband HAD to be there to try it on for them, even though we had tried to show them the error at pick up. They even told me I was wrong about my husband's complaint it was too tight at pick up, that he had said it was fine. They had too see if it was actually an issue on him for themselves. But that there wasn't a way it didnt fit him right. So now we only have the pants. Im having to try to get him to leave work early to come get re-fitted in the missed up coat. Oh and did I mention we have less than a week now befor the the wedding to have this fixed!

Forgot the big box suit retailer- shop at Barry's!…read more I hate buying clothes ... but my experience at Barry's was quick and painless. The sales associate was very professional and presented me with several options. The fitting was quick and alterations were done accurately and timely.

I got my wedding dress altered here and they did an amazing job! I got the length hemmed and they…read moreadded a bussel to the back. They were efficient, quick, and super nice to work with! :)

I have recently got my brand new Calvin Klein dress' hem cut and they did a great job, it was also…read moresuper fast and the price was reasonable. I would definetly recommend them to anyone who needs the job get done quick, neat and affordable.