I pulled into the Roswell, NM Zips at 3616 N Main. The only good experience was the young man who…read morehelped me put in my credit card to pay the $18.00 for a carwash. No one prewashed the grill but the guy did start the machine. No soap came out of the machine. Pulled around to vacuum in 90 deg weather and the station I pulled up to didn't work. Will never pull back into a Zips.

So since Zips would not refund my money on their very poor car wash, I called the BBB to file a…read morecomplaint. They felt I should of been offered a refund, but that grievance did not warrant a complaint. Especially after I had submitted a Yelp Review warning other customers. They suggested calling my credit card company. Sure glad I did because after explaining everything, the credit card company issued a "dispute" to Zips car wash. I told my credit card company I had dozens of emails and pictures. The account rep. said to retain them, just in case they needed them, but they were refunding my $17.75. Personally in my opinion, if Zips would have apologized the first time and refunded my money; that would have been the end of it. Unfortunately, they dragged their feet stonewalling me and frankly this is the type of business that should not be in business!

Hands down the best car wash in Roswell. They take a little time because they do a better job…read more Pricier than some others, but worth the money. I'll be back.

Best place in town to get your car clean. hand wash with…read morecare. if you want a full detail that can be done as well. Speak with GM - Tiffany.

The wait was worth it! 45 min total including wait on a Wed around 11:35. These guys are…read moremeticulous. Scrubbed everything even door jambs, & added armorall on tires for $2 extra. Automatic brushless wash. Hand dried & blow dried nooks & crannies. $25 ± tip as these guys worked fast & hard in the 101° heat.

both times guys didn't speak any English and I got the wrong wash and cheapest wash was 21 dollars…read more and the wait was to long.

For a woman travelling alone through New Mexico back home to Frisco, it was efficient, the lobby…read morewas clean, everyone was respectful, my truck was happily lubed and we were on our way back home to Cally. Thank you, Wakefield Express in Roswell.

Great friendly service every time. Great value compared to other oil service places. Also has car…read morewash

Very friendly staff who were very helpful. They prewash your car with hose and brush. Free vacuums…read more Did a great job.

both north an south zips suck, i get my cars washed when i go out of town or i use the galaxy car…read morewash north of town i had a coupon an took it in thinking i would get a good wash but nope same sorry spotted wash even paid theor ridiculous price 2 times with the same results hate to give bad reviews but being honest

I had the pleasure of finding this wonderful place today for a detailed car wash…read more Lenny and his team worked very hard to make sure our truck was detailed in every crevice inside and out. Lenny found a spot on the windshield that no one else could see and wiped both inside and out to make sure there wasn't any dirt/smear/smudge left. The real reason I took the truck there was to clean the weeks worth of bugs on the grill. Let me tell you, no place we've been to previously has ever been so thorough in cleaning. If you're looking for auto detail, tinting or any other assistance (as they say they would be open to helping out with any jobs you need), give these guys a call. I always support local and small business when I can, please do the same.

They damaged my husband's driver side door badly, told him to get it fixed and that they would…read morereimburse him for the cost, when the door was fixed over $1,000 in damages and then wasn't reachable for a good amount of time then finally responded with not willing to cover the cost of damage